Évaluations des clients Bruneel Point S Tire & Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bruneel Point S Tire & Auto

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NICK B.
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When it is the middle of winter and someone makes an effort to return a rental the same day as it is rented a little mould on the back the truck should be expected. We rented the truck after 4 in the afternoon and returned it in nice condition by 1230am. It is the middle of winter and there should be some leeway for this. We didn't have the ability to stop and was a truck. The cleaning cost should be covered if we willingly put the safe ride on it and return it in as short of time as we did. Also, since there was dirt all over the floor boards giving leeway to the company due to the fact that the uhaul is parked in a muddy dirt parking lot and customers should get then same courtesy that we gave the company. Not satisfied with the cost of the uhaul in general. Very over price!!!!

Rodger R.
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Very helpful and accommodating !

Kevin H.
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Nothing very easy process

dean W.
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Guys were great to deal with. Very helpful

mickey H.
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Great location here in Star, Idaho. Very friendly!

DAVID K.
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Very pleased!

ANTHONY M.
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Staff not wearing masks. Customers not asked to wear masks. Otherwise, friendly and efficient.

LARRY O.
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Customer service was not as good this time.

connie C.
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Never rent here on a Sunday business not open everything done by phone snd u haul website took over 90 minutes to complete check in process to retrieve key in lock box for the truck rental. Very slow inconvenience process.

Samuel F.
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Le client n'a pas laissé de commentaire.

dale H.
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Bruneel Point S Tire Store has an excellent staff. Very courteous and friendly. Excellent service!

Frank R.
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Online pickup service was a challenge. Was on hold for 10+ minutes before representative picked up. There was no clear phone option to get to the right phone representative to assist with online pickup. When I spoke with the first representative I was told "you have the wrong department and need to call back" I countered with transfer me to the right department please. Very frustrating and off putting experience....

Michael A.
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Le client n'a pas laissé de commentaire.

Matt S.
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Everything was great overall, but the cab was FULL of dog hair. We were riding with the window down and it started flying everywhere. It was pretty gross.

ANNA R.
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Le client n'a pas laissé de commentaire.

ANTHONY JOSEPH S.
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Le client n'a pas laissé de commentaire.

Richard V.
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Le client n'a pas laissé de commentaire.

Ford P.
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Le client n'a pas laissé de commentaire.

Chad D.
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Clean. Quick. Easy.

Jamie B.
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The truck smelled like someone smoked in it. Would be nice if no smoking was allowed in vehicles.

robert B.
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Nothing the service was excellent, professional from pickup to drop off.

Brian M.
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Le client n'a pas laissé de commentaire.

Rob H.
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Enough fuel for my short travel. Had to get fuel right away. Was told it was a quarter, it was an eighth.

Mary S.
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Le client n'a pas laissé de commentaire.

Marc H.
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Le client n'a pas laissé de commentaire.

clifford H.
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Great place to do business!

teresa M.
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Friendly Customer Service

Brian S.
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Le client n'a pas laissé de commentaire.

DENNIS D.
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Thet went above and beyond!! I could not have been any better received or made to feel welcome!!

Rodger R.
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Excellent and prompt service- very accommodating and helpful!

David N.
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They were very accommodating and patient with me. I didn't have to wait very long at all before they took care of me. Both the pick up and return were very easy.

warren C.
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truck was clean, windshield was not. Oh well! I could see out.

Wade B.
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Drop off after hours

Darrin D.
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Le client n'a pas laissé de commentaire.

ANTHONY M.
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N/A

Tanea P.
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Le client n'a pas laissé de commentaire.

Jennifer S.
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Le client n'a pas laissé de commentaire.

Kevin H.
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Provide a clean, and safe truck. The front tires especially the passengers front tire was bald.

Sergi K.
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Le client n'a pas laissé de commentaire.

Jim M.
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Le client n'a pas laissé de commentaire.

christi F.
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Super friendly customer seevice!

Mathew L.
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Le client n'a pas laissé de commentaire.

Mathew L.
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Le client n'a pas laissé de commentaire.

Mathew L.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

Steven J.
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Call before we show up to tell us the equipment isn't available for pick up. Equipment was returned 3 hours late and delayed us a day due to hired help leaving because of nothing to pack.

James H.
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Excellent service!

mark G.
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Le client n'a pas laissé de commentaire.

Benjamin B.
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Clean the trucks!!! Also make sure the gauges work before you let someone take the truck.

Gary A.
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Very friendly. Got me on my way quickly. I look forward to dong business with them again soon.

Beverly R.
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Le client n'a pas laissé de commentaire.

Susan P.
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Everything was fine.

jim H.
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Le client n'a pas laissé de commentaire.

Andrew W.
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Le client n'a pas laissé de commentaire.

Oliver D.
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Le client n'a pas laissé de commentaire.

Roberta H.
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One tire had only 20# of air. they added air, but that should have been a red flag. latter had roadside service check out the tire which had a nail in it. Roadside svc replaced the tire. 3 hour delay.

KATHRYN F.
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TJ is friendly and professional, making reservations and pickup/drop-off quick and easy

kimberly C.
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Le client n'a pas laissé de commentaire.

Stef R.
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The Team at this location was 2nd to none. Very informative and client service was off the charts. I will be using them again and referring them to anyone in need of their service!

jimmy L.
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Le client n'a pas laissé de commentaire.

Marc H.
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Le client n'a pas laissé de commentaire.

Lory W.
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We rented a dolly and instead we got moving blankets. Not super helpful. Especially when we have to pick up after hours.

robert E.
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Very great experience I needed a receiver and they make sure I got it and hook me up yes I would recommend this location to anyone that needs it to have anything from U-Haul

Robert C.
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The yard where I returned the trailer was ankle deep in rainwater run off. Impossible to disconnect/connect without getting muddy and soaked. Not acceptable.

Jim C.
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The billing is messed up. U-Haul is relying only the customer to check in and not the location. I don't like this change!

Anne G.
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Le client n'a pas laissé de commentaire.

Paul I.
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Le client n'a pas laissé de commentaire.

Michael T.
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Le client n'a pas laissé de commentaire.

JAMES A.
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Le client n'a pas laissé de commentaire.

Walter D.
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As it relates to the Online check-out process, I had to talk to three different customer service reps (CSR) on Sunday and it took nearly an hour in total to get the combination for the lock box. The last CSR, Alexis, had the knowledge and foresight to ask why the other CSRs couldn't assist. When I told her about the app and browser not being able to "Identify my location" she intuitively referenced the tech. support material related to the topic and had the browser properly responding in seconds. I then got my PIN, keys and checked-out. Still not sure why the Uhaul App's GPS feature wasn't working; all my other apps were able to access my phone's GPS and provide location info. So, maybe do some additional research into the app on Android Galaxy S8, etc.

Richard P.
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Asked if I could drop off the car carrier (after unloading the car) so I wouldn't have to unhook the carrier to unload the truck and then hook the carrier back up to return it. I was able to drop off the carrier and the truck later. Very convenient location.

Cheryl E.
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Le client n'a pas laissé de commentaire.

kim C.
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Super nice guys!

Mark F.
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I was not happy with the charge of 5 gallons of gas after I put 5 gallons in the truck Just before I returned it. I drove the truck a total of 39 miles. I even took a picture of the miles and gas gauge and it was not where they said it was.

Don W.
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Le client n'a pas laissé de commentaire.

Carolin M.
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Le client n'a pas laissé de commentaire.

Michael S.
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Le client n'a pas laissé de commentaire.

Michael F.
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Rental process and helpfulness greatly improved from last experience. Didn't want to return to this location but convenience to where I live was reason to give another try. Nice surprise.

ALEX D.
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I was very happy that I just walked in and rented a trailer with no reservation. The trailer was really necessary and Im glad it was available. I will rent again from these fine folks.

Richard W.
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I was happy with the location for pick up. Equipment was clean and worked great. Truck had lots of power. Only complaint would be how rough ridding it was when empty but that was to be expected on a truck this size. Easy check in and out. Would definitely use this service again.

Nohe N.
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The guy was cool and took care of everything I needed!

Kenneth M.
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Easy check in, prompt service. Pleasure to do business with.

Walter D.
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Great job guys, thanks!

ivan M.
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Great, fast, friendly service!

John S.
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My trailer connection would not work properly, but lucky for me their technician Randy discovered one of my fuses was broken. He switched out a new one and I was on my way with the trailer. Incredible CUSTOMER SERVICE. Thank you !!!

Owen B.
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Le client n'a pas laissé de commentaire.

Nicholas W.
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N/A

daniel B.
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Le client n'a pas laissé de commentaire.

LARRY O.
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Le client n'a pas laissé de commentaire.

Ryan G.
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Le client n'a pas laissé de commentaire.

Griggs H.
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Le client n'a pas laissé de commentaire.

Craig H.
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Le client n'a pas laissé de commentaire.

Dennis M.
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Le client n'a pas laissé de commentaire.

William L.
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Le client n'a pas laissé de commentaire.

mary K.
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Le client n'a pas laissé de commentaire.

mike F.
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Uhaul rep was did not show up at the appointment time (3:45) to check me out on Saturday. Waited 40 minutes until after business closed, as I really needed the trailer and had a reservation, I connected the trailer from open lot and left. Left message on phone but no response over next 2 days. When I got home, I called regional reservation manager in Boise and informed what happened. Very helpful. Returned trailer at 2pm on Monday. Uhaul rep was present but seemed completely uninterested. Told me to put trailer in lot, didn't help, didn't inspect. After parking and disconnecting the trailer, returned to shop and told tire store manager what I thought about my experience. Not his fault but does represent Uhaul. I called Uhaul customer service line (very helpful) when I received text message at 5:30pm that I would be charged another day as trailer not turned in. Related my experience. Rented from Uhaul for many years and never had this much trouble. Previous business was great and this location is very convenient but the service will keep me from returning.

Michael S.
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Everything was great! Very friendly customer service. Would go back again if I ever need to rent another Uhaul.

BRIAN O.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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