Évaluations des clients Bubbas Neighborhood Wash

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bubbas Neighborhood Wash

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Melinda M. le

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Dripped off on a holiday so no one there

MICHAEL V. le

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Le client n'a pas laissé de commentaire.

Jessica S. le

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Le client n'a pas laissé de commentaire.

Dwight S. le

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My daughter was told there would be a "folding" charge for the returned blankets. She then spent an hour + folding them after which she was told they weren't folded correctly and that she would still be charged. The customer service girl said that the charge on her paperwork stated it was for 4 missing blankets. THERE WERE NO MISSING BLANKETS. In any case, they were not Persion Rugs. 384.14 is ridiculous and you should disenfranchise Bubba.In the meantime you can refund the 384.14for the rugs and compensate Jessica Smith for the lack of air conditioning.

Robin T. le

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Make sure that the windshield is washed and cleaned. And the floor vaccuumed! The trailer needs to looked at for brake leaking fluid.

Jerome A. le

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Le client n'a pas laissé de commentaire.

Reginald C. le

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The rep. seemed inconvenience by me requesting for a clean truck. Customer service could have been a little better. You guys should consider offering military discount across the board at U-haul. Some location offers and others don't. This create confusion for the customer.

DANNY O. le

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Le client n'a pas laissé de commentaire.

david H. le

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Le client n'a pas laissé de commentaire.

Jeff H. le

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Le client n'a pas laissé de commentaire.

Harvey H K. le

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The person on duty was very helpful even though we were a little after 5 pm. He helped make the check in easy.

Tenzing D. le

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Le client n'a pas laissé de commentaire.

Alec K. le

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This place is not a great partner!! He did not give me the right drop off location also the trailer was dirty and one of the straps for the car tire is fraying. Equipment not maintained well.

abdirauf H. le

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Le client n'a pas laissé de commentaire.

John B. le

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Staff was very helpful. The fact that my pick up location was changed by U Haul due to equipment not being available at original location only to be given a bigger truck at the new location because they didn’t have the right size truck was very disappointing. Also was charged for supplier that was booked on line for the original location but didn’t get them at pick up. Spent hours trying to get someone to take care of the issue as the phone system is set up to take orders and book truck not actually solve issues. Can not get a local site person to answer a phone as it goes to the service center.

Mark W. le

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I AM BEING OVERCHARGED

Michael G. le

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Location was dirty/gross. Front counter was not manned. Waited 20-30 minutes to speak with someone. Only associate that eventually provided assistance did not speak English. There was no check in process, record review, or vehicle inspection done - had me back in the the trailer and leave. I was contacted by the recovery department 5 days later asking where the trailer was....

Martin K. le

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Le client n'a pas laissé de commentaire.

Helen V. le

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Le client n'a pas laissé de commentaire.

Curtis K. le

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In and out quickly. The attendant said he would. Get me an email confirming and he did about 90 minutes later

Arlonzo R. le

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The owner didnt check in our equipment after we handed him the keys causing uhaul recovery team to threaten us with legal action.

deborah F. le

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Very friendly and helpful. I will rent from this location again.

Kathy G. le

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This was the worst rental experience of my life. Very frustrating to arrive and not have the employee there. We waited over 30 minutes before he arrived to check us out. He looked like he had been drinking. Sooo slow to procesdthe check in and we didn't dare ask a question because he could not do 2 things at once. Only 6 blankets and we reserved 24. The place is super run down and I. The ghetto of SLC. Your uhaul office help was also not helpful when I called to see where their employer might be. Not a good e experience with uhaul. I wished I had looked at other companies and I will in the future.

Ron T. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Berto was great! Really helpful and nice guy

Daniel D. le

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Le client n'a pas laissé de commentaire.

Dennis D C. le

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Danny made our service experience simply awesome from the beginning!

Skylar F. le

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Bugs covered the windshield, snot all over steering wheel, interior had trash in it. Had to clean out the box too.

jesus C. le

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Le client n'a pas laissé de commentaire.

Russell J. le

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It was after hours when I drop the truck off put the keys and my contract in there after hours drop box they called me the next morning saying I damaged the roof and it would be $1,300 to fix it and they were going to charge my card there was nothing I could do. Thankfully the U-Haul manager got it taken care of U-Haul is a great company but not that Bubba's neighborhood car wash their con artist