Customer Reviews for Buchanan Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.IRIS C.
The windshield was so dirty inside that it was dangerous to drive at night. It had 2 low tires, one was 15 lbs under. This caused the truck to pull to the right AND get worse fuel mileage. The truck needed service so bad that the fuel economy gauge would only go in the good area at an idle. If you even breathed on the pedal it went fully in the red. The A/C was warm at idle although it was very cold at speed. I blame this on it running poorly and not able to give the compressor enough power at idleDONALD W.
Maybe offer smaller vehicles with more height clearance.Shawn H.
Great friendly staff.Alan B.
Very curious staffAlan B.
Le client n'a pas laissé de commentaire.APRIL S.
Le client n'a pas laissé de commentaire.ANNA M.
The team is as very nice, inviting, and helpful. My return went very quick!Janne Z.
FIX THE GOOGLE INFO YOU. SENT ME; TO AN EMPTY FIELDMAX R.
Le client n'a pas laissé de commentaire.Rex N.
Very professional look forward to using them againJohn Y.
Le client n'a pas laissé de commentaire.Randy B.
Le client n'a pas laissé de commentaire.WILLIAM R.
Le client n'a pas laissé de commentaire.Jonathan C.
This was my first time renting from uhaul. I told them where I wanted to drop off equipment and he could not find location on map he said. I told him I wanted to drop it in Russellville Kentucky. I dropped vehicle off day before I was suppose to return it and was charged $45 dollars because they said it wasn't right location. I didn't mind the $45 dollar charge as long as I could drop it at location closest to me. When I spoke with someone on the phone at uhaul they were not very nice about the situation and said I could be charged double. So I was at location on Monday when they opened and was going to drive it to other location but gentlemen said it was only going to charge $45 and I was fine with that price. Not sure I will rent another or next time I will make sure they have right drop off down.STEPHANIE T.
Great service and very helpful front desk. They answered all of my questions and were very professional.JESUS T.
awesome place and the dude who checked in the truck drop off was professional and prompt.Michael P.
Le client n'a pas laissé de commentaire.JESUS T.