The manager of this location was exceptional!!!! Very friendly and went the extra mile to help me out.MARK S.
Customer Reviews for Buden RSM RV Sales LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rancho Santa Margarita, CA 92688
(In the old Nissan bldg off Santa Margarita pkwy & Empresa Enter on Empresa)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
10h am à 12h30 pm / 1h pm à 5h pm
- Samedi :
9h am à 12h30 pm / 1h pm à 5h pm
- Dimanche :
9h am à 12h30 pm / 1h pm à 12h pm
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DANIEL L.
Le client n'a pas laissé de commentaire.ODETTE T.
Le client n'a pas laissé de commentaire.JOHN L.
Le client n'a pas laissé de commentaire.CIARAN F.
Everything was easy, quick, and convenient.William H.
Le client n'a pas laissé de commentaire.CHARLES F.
David is the best!!!!!Kimberlee W.
Le client n'a pas laissé de commentaire.GINGER E.
Le client n'a pas laissé de commentaire.NORMA F.
UHAULs automated process is terrible. I made a reservation at one location, then UHUAL moved it to another. Which is fine because they sent a text, email, and voicemail to notify me of the change. But the online portal still showed my reservation was at the first place. Then The online portal change the time from 8:00 a.m. to 10:00 a.m. without providing any notice. When I show up at 8:00 a.m. the place wasn't open and the guy was 20 minutes late. Finally when he showed up he didn't have the truck and he didn't know when the truck would be available. I couldn't get through to U-Hauls customer service over the phone so I went into another store. The lady at that store was great and really helped me get in contact with someone from U-Haul's customer service. Once I got in contact with U-Haul's customer service they were very helpful in finding me an alternative option. Despite the individual customer service representatives excellent service, my overall experience with U-Haul has been subpar and I'm not likely to come back.KYLE S.
Steve (I think) was A+ in all aspects. He deserves a raise and paid vacation.sean S.
Le client n'a pas laissé de commentaire.MICHELLE H.
Le client n'a pas laissé de commentaire.DYLAN H.
David and Stephen are always pleasant to deal with and the service is efficient. Thank you, David and Stephen!SUTTER K.
Le client n'a pas laissé de commentaire.MARK J.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.LUIS F.
Le client n'a pas laissé de commentaire.DONNA M.
Le client n'a pas laissé de commentaire.MARCELO S.
Le client n'a pas laissé de commentaire.ALIAKSEI T.
All of your team were Spot on.John C.
Le client n'a pas laissé de commentaire.Phillip H.
Le client n'a pas laissé de commentaire.JOSEPH N.
#1 spot for me to rent a truckDANIEL W.
Le client n'a pas laissé de commentaire.Zackary R.
Great service. Equipment was ready to go when we arrived.MARK S.
Excellent location, easy to park, clear direction to where to park and drop off the keysAhmed A.
Great customer service A+++++MAZEN R.
Le client n'a pas laissé de commentaire.SHERYL T.
Le client n'a pas laissé de commentaire.ROBERT M.
The team there was very appreciative of my business and quickly checked me in with no issues. Very friendly!Jay F.
Friendly, accommodating staff!JAMES M.
I have used this location many times. The staff are very friendly and easy to work with.MICHELLE O.
David is the most awesome human ever !!!!!KIMBERLEE W.
Le client n'a pas laissé de commentaire.MARK M.
David completely took the time to answer all questions. Very helpful for this rental newbie worried about charges.REBECCA M.
I had a great experience and the person at the front desk was very kind and helpful, thanks man.JUAN M.
Le client n'a pas laissé de commentaire.RICHARD T.
Le client n'a pas laissé de commentaire.KYLER K.
Easy online check in. Return was even easier. Friendly placeArnaud L.
The A/C was not working very good and the outside door latch on passenger side was broken (had to open from the inside)RICHARD L.
nothing, excellent customer service. Final price came in lower than the estimate, unheard of these days. Thanks,Monte H.
Le client n'a pas laissé de commentaire.OSCAR B.
Keep the same way ! It's excellent serviceANNIE N.
I'd definitely recommend friends and family to this location and myself would like to do business in the future. David (Store $`1692) at the front desk is excellent in his customer service and goes above and beyond to help customers and address their concerns. The UHaul door latch wouldn't close due to my mistake and promptly went out to help fix the issue. If I am corporate, I'd love to have an employee like him. 5 Stars from me.AKMAL A.
You guys are awesome!Jewel C.
Le client n'a pas laissé de commentaire.KARIN E.
In this location someone who must have picked up a truck after hours parked right in the middle of the return area that allowed no room to park truck in the proper location. I returned truck after hours.Ken H.
Le client n'a pas laissé de commentaire.Kerry M.
Nothing. Great serviceJeanne G.
Quick easy reservation, checkout and check-in.JEFF B.
Great service.Patrick K.
Very courteous and professional ... will definitely use them again!Mark S.
The team worked hard to help me with an out of state move. When I was late returning and caused them extra work they were understanding and not irritated.BRADLEY R.
Le client n'a pas laissé de commentaire.MIREYA N.
Le client n'a pas laissé de commentaire.JIMMY P.
Stephan and David were great helpers!william P.
Your employees at the Rancho Santa Margarita, were extremely helpful . Very thankful for that. Thank you David and SteveRICO GUSTAVO V.
Le client n'a pas laissé de commentaire.Aaron A.
All good!REBECCA B.
Service was great. We were in and out in very little time.JOHN J.
keep the attendant Jayson? as he was supper for all 3 times i have been thereERNEST C.
Steven was very friendly, knowledgeable and accommodating. Great customer demeanorRAYMOND S.
Le client n'a pas laissé de commentaire.GUY W.
Le client n'a pas laissé de commentaire.ALEX T.
Le client n'a pas laissé de commentaire.LOUIS G.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.Charles F.
Make it easier to rent on line. Current system is unworkable. I finally gave up and walked in.I was told by clerk that the information that I managed to input in the system was not available to them. Why? Also, the on line registration stated I neede to bring my passport which I did. When I presented it to the clerk, he laughed.ANTHONY B.
Le client n'a pas laissé de commentaire.David M.
The truck was clean and I'm good working order!ALISA I.
Trailer needed new tires!DAVID R.
Le client n'a pas laissé de commentaire.BRIAN F.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.CHRISTOPHER G.
Le client n'a pas laissé de commentaire.mark N.
Le client n'a pas laissé de commentaire.DUANE C.
Le client n'a pas laissé de commentaire.Angela M.
Right rear tire was bald - no tread leftFrank L.
Le client n'a pas laissé de commentaire.Jonathan T.
Rent from this location twice per year and cargo vans are always clean. This rental, the truck not that clean. Cup holders with sticky substance. Window shields could have been cleaner.David R.
I drove te truck 12 miles buy they charge me for 20 millesJOSE M.
Le client n'a pas laissé de commentaire.Emile B.
Shout out to David Cuevas! I was having problems with my phone pick up and he was so very nice and helpful. He explained the process and got me on my way quickly. I appreciate his help and patience. Will definitely refer and use this Uhaul location again. Thank you David.RONDA H.
your staff was very friendly and quick to check me out and check me in. Very impressed.JEFFREY C.
Great customer service, very pleased. Thank you Mike GaribayMIKE G.
Le client n'a pas laissé de commentaire.RALPH M.
There is no Comments , But car need to be Clean . Appreciated U - HAUL Business .ABDULLAH P.
The dolly I requested wasn't available (even though I ordered a week ago). The person behind the counter suggested I call the 1-800 number to find a drop-off location and wasn't interested in helping me find one. Nice, but just very lazy (and I was the only customer).CHAD F.
Le client n'a pas laissé de commentaire.MANUEL A.
Le client n'a pas laissé de commentaire.GUIDO V.
Le client n'a pas laissé de commentaire.Joshua E.
Le client n'a pas laissé de commentaire.JOHN S.
I dropped the truck the day before it was due. The agent told me all good and I will receive an Email. The next day I got a call form them saying that I did not drop the truck yet and got an Email charging me an extra Day. I called and left two messages explaining what happened and asked to reverse charges and be contacted. No one called. I called twice again and no one answered. Surely that is not acceptable I would hope someone from Uhaul will contact me and offer a compensation for all of the inconvenience caused to me.MILAD S.
RSM is a nice location, well marked, easy to find. See above comment re A 1 Towing.Vickie E.
David was greatRobin L.
Improve the app. Took half hour to upload picture of odometer and fuel gauge and still couldnt do it. Had to login in browser on different phone to make it work.PRITESHKUMARR P.
Online check out was hard based on Cell coverageTHOMAS B.
Great experienceMark C.