It was a little inconvenient to drive 30 minutes out of the way. We were prepared to have to drive some, but it put us 30 minutes further into the heat of the day. Cell phone reception is not good in Beardstown, Illinois. The odometer photo never confirmed that it was loaded. The local manager gave us permission to take the truck.Scott E.
Customer Reviews for Budget Inn
(U-Haul Neighborhood Dealer)
Pour nous contacter
Beardstown, IL 62618
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 7h am à 9h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The trailer was parked in 4 inches of water so hook up was quite wet.Mark F.
Le client n'a pas laissé de commentaire.Frederick M.
Le client n'a pas laissé de commentaire.BRIAN M.
Le client n'a pas laissé de commentaire.Philip P.
Very odd to me to pickup rental equipment at a low end motel but they did have a lot of Uhall rental equipment on site. Very difficult to communicate as most of the staff did not speak fluent English. Staff was somewhat friendly but mostly indifferent. Not really a professional operation at this location, would have been better to go to Springfield, this location is way out in no-where-ville. Better hope you don't need addition supplies in this location.David V.
Le client n'a pas laissé de commentaire.Tiffany L.
rental reservation pickup location was different than I requested due to availability. Had to drive hour to the pick up location and an hour back. The pick up location was a budget inn that was in the middle of nowhere. When I got home to open up the trailer it was dirty and had to be sweeped out due to a black dust, was terrible.Aaron T.
Le client n'a pas laissé de commentaire.Craigery K.
Friendly people who were good at the check in and out processTimothy K.
Easy drop off in the area behind the hotelJeffrey A.
Le client n'a pas laissé de commentaire.Jeffery S.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Tim M.
The lady at the Budget Inn who checked us out Spoke very very poor English. She was Mexican and spoke Spanish. We did not understand anything that she told us. Find a place that has English as their primary language!PARKER P.
Le client n'a pas laissé de commentaire.Duane E.
The person I was working with could not speak english and was on tge phone with the owner so I had to talk to him over the phone while he translated she didnot understand the compurer side of it after a hour I finally had the car dolly never again!!DONALD S.
Have the unit I reserved at the location I reserved at. Had to drive 60 plus miles one way to get the correct unitWILLIAM T.
This was my first time renting uhual and they were really helpful. I would really recommend this place since owner are helpful and open 24 hours.BHUMI S.
Le client n'a pas laissé de commentaire.Blake H.
Better communication, did not tell me that the drop off location would be changed, waited 30 minutes for them to even speak to me, no customer serviceMelody G.
I reserved a vehicle for pickup in Jacksonville, Illinois about 1 month ahead of time. 2 days before pickup I received a call saying that there were no vehicles available at the location, and that I'd have to pick up a vehicle in a different town 40 minutes away. This was a major inconvenience. Why can't uhaul honor reservations and ensure the availability of a vehicle after they agree to do so? If the reserved vehicle will be unavailable, why can't uhaul provide me more than 48 hours notice? I wasn't able to adjust my plans. Very unsatisfied with the experience and will look for a vendor/renter that I can trust in the future.MARGARET C.
Had pre ordered truck... but was there close to 45 min trying to get the truck. The people spoke very poor English and was having trouble with the card I had ordered with. After about 4-5 phone calls to various people finally was able to get the card to work.TOBY B.
Le client n'a pas laissé de commentaire.CHRISTOPHER T.
Le client n'a pas laissé de commentaire.GARY B.
Le client n'a pas laissé de commentaire.Joshua S.
You should clearly tell people on the website that you have to drive to the location that has your equipment. We didn't know until 2 days before that we would have to drive about an hour to pick up the equipment.Jonathan T.
Le client n'a pas laissé de commentaire.Kevin J.
Not pick up locations fault but we had to drive 40 minutes one way (1 Hour and 20 minutes total) because our hometown location for some reason couldn't get a truck. Even though they let me know 5 days before pickup. Not for sure why they couldn't have gone and picked up truck so we didn't have to make the extra trip to go get.Brett R.
Le client n'a pas laissé de commentaire.Kent D.
Yeah that's where I turned it in at Beardstown the lady was really nice she checked everything out everything was fine so everything went wellTammy G.
The reps barely spoke English. I picked the dolley up in Bardstown IL to go to Republic Missouri. Seemed to be a huge misunderstanding with them that I was not bringing it back there.Daniel G.
Overwhelming smell of weed. Person checking us in was hard to understand and not very inviting. Loud, rude customers of the â€œhotelâ€ walking around using vulgar language.Roger M.
Le client n'a pas laissé de commentaire.GEORGE B.
Would have rather picked up the truck in Jacksonville, IL as that was our starting location, this location was not very convenient. The people were very niceJudith D.
Truck was not cleared of snowScott G.