Évaluations des clients Budget Mini Stg E Long Mesa

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Budget Mini Stg E Long Mesa

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Jerry Y. le

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Le client n'a pas laissé de commentaire.

Stephen W. le

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I dropped the truck off after it was closed, so there's not much to say other than that it was convenient to be able to do that.

Christy C. le

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Everything was great..

Wayne W. le

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Attendant was not aware that I was dropping off the trailer. Probably not her fault as the drop off location changed three times. It seems odd that you charge when someone drops off at different location, but you don't seem to have a problem changing the drop off on the customer, which is a major inconvenience. Especially when it is last minute.

Terry A. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Excellent personal, when Robert could not full fill my request,he found what I needed at another location near by. Annie was just as pleasant and professional. Return was easy a d pleasant. Thank you

James B. le

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We could not get the uhaul promised to us only 2 miles away and had to drive an hour to the closest location for a smaller trk that we had to use to make 2 moving trips that would have only taken one trip with larger truck.

BRENDA M. le

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Le client n'a pas laissé de commentaire.

Gerald B. le

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Keep up the good work, and never forget how stressful a move can be for someone renting their truck. For us it was such a relief to get a clean reliable truck, one less worry.

Steve E. le

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Le client n'a pas laissé de commentaire.

PETER T. le

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Le client n'a pas laissé de commentaire.

Aaron H. le

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Le client n'a pas laissé de commentaire.

DAN D. le

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My experience was perfect in every regard...!! Thx

Susan O. le

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I have already recommended our dear friend who will rent a truck in a few weeks. Thanks so much for everything.

PAUL H. le

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Location was fine,just took 35minutes to do the paperwork and I had been in th eday before to confirm all was good wit the booking.The guy was helpfull but I 'cant understand how it wasn't a straight forward pickup.It wasn't a great experience from the online booking all the way through to the drop off location and phone calls and being put on hold etc.Painful would best describe the rental process. Thanks Paul Hardy

JOSE D. le

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Le client n'a pas laissé de commentaire.

Chris L. le

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Ed at Budget storage was awesome to work with. He went out if his way to help us

rob B. le

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Ed is great to work with

James P. le

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Le client n'a pas laissé de commentaire.

Cathy J W. le

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Le client n'a pas laissé de commentaire.

ruth R. le

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Very friendly staff.

JOHN B. le

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Employees were very friendly. Office parking lot well maintained. The only thing was the customer parking. I dont think there was enough. But that hust me or didnt see the whole parking lot.

STEPHANIE A. le

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Le client n'a pas laissé de commentaire.

jill T. le

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Maggie is awesome! Her assistance and customer service is one of the very best I have EVER experienced!! Would highly recommend.

GABRIEL M. le

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Le client n'a pas laissé de commentaire.

ALVERA C. le

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Le client n'a pas laissé de commentaire.

VICTORIA M. le

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Very helpful staff. The woman that rented the truck to us went above and beyond to help us.

MICHAEL C. le

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Le client n'a pas laissé de commentaire.

JAMES G. le

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Le client n'a pas laissé de commentaire.

LORNA P. le

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Le client n'a pas laissé de commentaire.

Edward M. le

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This was the location for drop off on our paperwork, but we were told it was NOT a drop off place ( it is actually a storage facility). Since the address was on our docs, she accepted the truck, but wasn't happy about it.

MARY L. le

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I wanted to rent at a facility closer to my home. I was able to do that online. The day before the move, I received an email telling me to go to the above location. It was way out of the way and uhaul only gave me 133 miles thinking that was all I needed from original location to new location but because I was transfered to above location I went over mileage because it was further away. If you do this sort of thing in the future, I suggest you round up and add an additional 50 miles.

DOUGLAS J. le

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The truck was in good condition. The manager was very helpfull.

RICHARD J. le

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Very good experience. Very helpful with everything.

ROBERT H. le

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Le client n'a pas laissé de commentaire.

WILLIAM J. le

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Be clear about commitments of trucks and equipment. This cost us much time and trouble.

Craig M. le

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Le client n'a pas laissé de commentaire.

Beth C. le

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Thank you soooo much during this difficult move!

MICHAEL R. le

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Le client n'a pas laissé de commentaire.

CAROL H. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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Great customer service. Will be using again.

JAMES Y. le

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Le client n'a pas laissé de commentaire.

Deanna H. le

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Very dark and hard to see.

NORMAN D. le

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I have used this location several times and always had good service. However I was concerned that truck wouldn't arrive as it was not at location when went to reserve it. Manager said he could have it ready by date ordered. The manager promised me he would take care of it... AND that he did! He personally called me and delivered the truck to me at the time promised!!!! Very impressed with the service this location provides!!! I can only give high remarks for the service and dependability this staff does to accommodate all their patrons. Brendan you are the best!!!!!

TRACEY V. le

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Le client n'a pas laissé de commentaire.

Brad L. le

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Let them know that you close for an hour for lunch.

Shelby N. le

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Brandon was great I will be back the next time I need a box van

ISTREF S. le

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Le client n'a pas laissé de commentaire.

THOMAS A. le

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Le client n'a pas laissé de commentaire.

REX K. le

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Dealt with a very nice young man by the name of Brandon,knowledgeable polite, and extremely helpful.

Jack B. le

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We've always used U-Haul when we needed and as before, were well pleased in the service and equipment. Your Agent, Brandon Bollinger, was very helpful, professional and was a pleasure to associate with. Thank you.

ALEX F. le

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Le client n'a pas laissé de commentaire.

KATHLEEN H. le

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Le client n'a pas laissé de commentaire.

BRANDY L. le

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Make sure if someone is renting a cargo trailer there are all the metal tie down rings

william J. le

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Excellent place to rent. Good service all around.

harold D. le

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Le client n'a pas laissé de commentaire.

STEFANI L. le

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Le client n'a pas laissé de commentaire.

Christopher K. le

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Incredible customer service! Professional, affordable and friendly. Will definitely recommend to my fellow realtors

JUDI F. le

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Nothing

Connie R. le

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Le client n'a pas laissé de commentaire.

Richard L. le

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Nice doing business with this U Haul location.

STEPHEN W. le

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Brandon was very helpful, I rent here again

WILLIAM J. le

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Very helpful, polite and quick service

DAVID S. le

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Le client n'a pas laissé de commentaire.

CRAIG P. le

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My only complaint would be regarding miscommunication between stores. I'm told to do one thing and then told another when dropping off equipment. 3 days later they still think equipment hasn't been returned when it has been. It's been a frustrating experience this time around.

Stephanie S. le

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Le client n'a pas laissé de commentaire.

BILLIE M. le

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The young man in the office was excellent. He is an asset to your company.

DAVID K. le

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Brandon was a lot of help in getting the uhaul and our storage unit taken care of

TIMOTHY S. le

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Le client n'a pas laissé de commentaire.

ROBERT Q. le

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The young guy that works there is very professional. He always has been. He gets you in and out as quickly as possible. Only problem with the location is the limited parking which can't really be improved since the space is so limited.

THOMAS H. le

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Le client n'a pas laissé de commentaire.

LEE ANN W. le

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Le client n'a pas laissé de commentaire.

SUSAN L. le

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Brandon was great! Always friendly, helpful and knowledgable.

Larry D R. le

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Branden is a great manager and very helpful.

MARCIA B. le

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Le client n'a pas laissé de commentaire.

ROBERT N. le

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I paid for a Brake adapter for trailer lighs was not installed, I drove the trailer back to California from the U-Haul store with no ligts on the trailer of any kind, almost resulting in an accident with a big rig at 2:00 am in the morning. Please contact me as I want a full refund for all charges incurred by me from U-Haul due to the fact that the failure to hook up the brake lights for my returned could have resulted in a serious accident. please respond as soon as possible by email: mikenewsome4re@aol.com to reslove this issue. Regards, Robert newsome

Mark R. le

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Le client n'a pas laissé de commentaire.

DARRYL M. le

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Le client n'a pas laissé de commentaire.

Nicoleta B. le

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Excellent service! Thank you!

DEREK S. le

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Brandon was great and really helpful. He made sure everything on the truck was good to go.

J. ERIC T. le

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Access to the lot was challenging. It was necessary to park on the surface street, with hazard lights flashing, prior to entering the facility; interaction with staff was needed in order to coordinate return/parking of truck and dolly...

Bernis L. le

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Le client n'a pas laissé de commentaire.

BILL B. le

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Good Service

Patty P. le

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Le client n'a pas laissé de commentaire.

JEFFREY H. le

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Le client n'a pas laissé de commentaire.

FRANK M. le

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Le client n'a pas laissé de commentaire.

Pamela S. le

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Le client n'a pas laissé de commentaire.

DOUG B. le

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Very efficient service, greatly appreciated

MARGARET J. le

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I would not recommend U-Haul

Barbara B. le

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Brandon was very helpful, knowledgeable, and pleasant to work with. Easy in and out from the lot.

David H. le

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Le client n'a pas laissé de commentaire.

Pamela S. le

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Le client n'a pas laissé de commentaire.

JAN R. le

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The only problem that we had was that at one point, in the dark, the fuse blew for the tail lights and dash lights in the truck. We could not tell if the trailer lights were affected, as we were traveling. Brandon was extremely well organized, pleasant and helpful and made me feel right at home. I would definitely recommend this UHaul to anyone needing a rental!

CINDY H. le

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very nice, thank you

GEORGE B. le

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Le client n'a pas laissé de commentaire.

DENNIS K. le

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Le client n'a pas laissé de commentaire.

MICHEL F. le

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Le client n'a pas laissé de commentaire.

MICHEL F. le

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Le client n'a pas laissé de commentaire.

TOMYLYNN M. le

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Clerk needs to listen to customer. When I verbally confirmed the return time as 9pm the next day, he agreed with that. When I turned the truck in at 12:30pm, I was charged for an extra day rental because the return time was actually 9am. I will call customer service.

BURTON Z. le

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Location rep stated they don't have facilities/room to accept drop off of 26' truck. Eventually took drop-off, but clearly NOT something they normally do. U-Haul needs to update their system to reflect locations that don't have the capability to accept certain types of equipment.