Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They never have a furniture dolly to rent. And the gas mark in the vehicle is never accurate. So they always tend to charge me extra at the end.
Nachbi B
Évaluation :
5
Thank you Jessica
TYRONE B
Évaluation :
5
Le client n'a pas laissé de commentaire.
IBRAHIMA G
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica j
Évaluation :
5
This uhaul was so quick and pleasant..I would use them and recommend other people to use them also. THANKS guys
Sheila B
Évaluation :
4
The location saids it yr responblity to fix the vans windshield cracked the location said you guys hv to fix it who gonna fix these vans
ANTHONY A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank L
Évaluation :
5
Excelente atencion
Jorge G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Erik L
Évaluation :
4
Faster refund policy
GuruKiran R
Évaluation :
5
This location was a "night and day" comparison to the Cambridge MA location. The rep was helpful and accommodating.
Humberto B
Évaluation :
1
Le client n'a pas laissé de commentaire.
Executive M
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica j
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark B
Évaluation :
5
Lewis or Luis was outstanding! I felt valued as a customer and will recommend this location to everyone. This site was very accommodating and the staff was nice! Thank you kindly!
Dawud H
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nivetha S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anjelin R
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Z
Évaluation :
5
I reserved Uhaul from a location near my place, but the Uhaul was not available at the last moment and they made me rush to another location to get the Uhaul. Had a really bad experience because what's the point of reservation if customers can't even get the Uhaul services. Better make it a first come first serve service so that customers don't think of relying on this company at all. Other than this the customer support agent was rude and didn't hear any kind of apologies from them. They made me feel as if they were doing a favor by changing the location for the Uhaul pickup.
Harsh Y
Évaluation :
5
Budget was absolutely great, unfortunately due to My financial situation I was unable to keep My unit any longer. The place, hour's are great! A special thanks to Luis, always helpful when I needed any information. He's a real credit to the budget team. If I ever need a storage unit I know where to go. I highly recommend Budget storage for any One that needs a quality storage facility. The Budget storage facility on Raymond Blvd in Newark NJ is in a perfect location for any one that needs a a quality storage facility. Regards, Kevin Aytche Newark, NJ
Kevin A
|
Expérience générale
Évaluation :
3
Nao estava limpo e ainda fui cobrado 25 dolares da limpeza
José R
Évaluation :
5
nothing everything is good
JOSE S
Évaluation :
5
Excellent service but the person who had it before me must of smoked a carton of cigarettes they should not let people smoke in them
Edwin R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paulo D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Manuel A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Arthur P
Évaluation :
4
Le client n'a pas laissé de commentaire.
solmon J
Évaluation :
5
The clerk very professional and friendly. I recommend for everyone this location
Americo S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carlos M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica J
Évaluation :
5
Merci.
Jessica J
Évaluation :
5
Le client n'a pas laissé de commentaire.
ARTHUR P
Évaluation :
5
Luis was amazing, super pleasant. I was shocked by how nice and helpful he was.
Donna R
Évaluation :
5
Employee at the counter was very nice and courteous. Process was very quick and simple.
Andre S
Évaluation :
5
Le client n'a pas laissé de commentaire.
diallo i
Évaluation :
5
Le client n'a pas laissé de commentaire.
John B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kyrstle B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jung E
Évaluation :
3
Better lighting at night
Humberto D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Oriom S
Évaluation :
5
Not very much, the service was outstanding!!!
-Satisfied Customer
Johnny E
Évaluation :
5
Le client n'a pas laissé de commentaire.
NORBERT K
Évaluation :
2
Place is a mess. Unhooked the trailer and had to find a pallet in the trash to keep it from rolling away.
Scott N
Évaluation :
4
Le client n'a pas laissé de commentaire.
CESAR V
Évaluation :
5
Fast and easy
Ronald C
Évaluation :
5
Le client n'a pas laissé de commentaire.
OTAVIO D
Évaluation :
2
Repair the website so people can actually check out and return vehicles. How am I supposed to document damages or a mess when your store won't upload pictures? How do I return a vehicle after closing when I cannot upload pictures?
Gregory H
Évaluation :
5
Le client n'a pas laissé de commentaire.
abel d
Évaluation :
5
THANK YOU
jessica j
Évaluation :
5
Excellent
DIEGO M
Évaluation :
2
First time renting a haul, they sent me the contract AFTER I was billed did not notify me that refueling was necessary PRIOR TO picking up the keys to the truck, nor did they notify me AFTER I gave the keys back. Just billed me. Uhaul did in fact refund me for this locations negligence.
NIASIA S
Évaluation :
1
The truck was dirty, the previous client left a bag of trash and food along with some flip flops inside the cab! The rep didn't even come out to look or help with anything! The location didn't look clean! And last but not least when I call and spoke to a rep she was nasty, and was trying to speak down to me as if I was child.I had to pick up from two different locations! I should get some type of reimbursement for my troubles/ and lack of professionalism and concern towards the client! I payed about 3k for this service it not acceptable!
Julio O
Évaluation :
5
Le client n'a pas laissé de commentaire.
Syed A
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLAN C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Celia N
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica j
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL A
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica j
Évaluation :
4
The staff is excellent, always ready to help... and to help customers about the elevator, it will be better if we know which floor the elevator is stopped (basement or upstairs) because we have to search for it when we need to use it and sometimes it isn't possible... and when the customer is new, always as possible, someone shows how to use the elevator. Thanks. Congratulations.
elton d
Évaluation :
5
I never had a problem and staff was courteous. Hours could be better.
FELICIA B
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
EDGAR K
Évaluation :
1
Lazy ! The " manager " Jessica doesn't know Anything , Luis is a lazy, inconsiderate, thief . Wouldn't come back to use uhaul period , ghetto wouldn't recommend!
VERONICA S
Évaluation :
5
The person that took care of me and my husband was very helpful. Excellent service à la clientèle.
TIAGO S
Évaluation :
5
My representative was friendly and professional I will definitely work with them again
Celia V
Évaluation :
5
Le client n'a pas laissé de commentaire.
Willan C
Évaluation :
5
i think nothing everything was good
JOSE S
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLAN C
Évaluation :
5
Very easy and efficient. I was in and out in 5 minutes.
JESSICALYNN S
Évaluation :
5
Great Service! Quick and efficient. Straight to the point. I am very pleased with the outcome.
ERIKA H
Évaluation :
5
Thank you Jess
TYRONE B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nicholas R
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nicholas R
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARCELO N
Évaluation :
5
The customer service manager (I believe her name is Jessica), was extremely helpful and accommodating. Thank you!!
Maylee R
Évaluation :
4
Le client n'a pas laissé de commentaire.
NICHOLASJ R
Évaluation :
5
The only feedback I have is that they need a dumpster for trash removal. When moving out ppl aren't going to have the same needs for the some of the items stored so when cleaning out the space it needs to be a place for trash items. But besides that they were very informed.
Sheneka P
|
Expérience générale
Évaluation :
5
I like
JOHNSON V
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas R
Évaluation :
4
Le client n'a pas laissé de commentaire.
NICHOLASJ R
Évaluation :
5
Le client n'a pas laissé de commentaire.
SIMONE M
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nicholas R
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSE S
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHNSON V
Évaluation :
4
Le client n'a pas laissé de commentaire.
Weinuo Z
Évaluation :
5
Customer service rep was friendly and informative very professional will definitely return
Celia V
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHNSON V
Évaluation :
2
1) Incredibly long wait time to pickup a van that was already booked ahead (45 mins). Only one attendant who tried her best to help. 2) "Mileage out" on the vehicle was incorrectly noted. I was assured that adjustments will be made in the final bill. However, adjustments were not made and I was overcharged. 3) Facility was not clean.
SRINIVAS G
Évaluation :
3
Service was wonderful. The sales associates were friendly and polite. The location is out of the way if you don't won a car. Everything went smoothly and easily. Much appreciation.
laurie m
Évaluation :
5
Le client n'a pas laissé de commentaire.
JUAN V
Évaluation :
5
Have larger vehicle
Andre G
Évaluation :
4
2 changes on pickup!Send me to 2 diferent dealer!Maybe improve this on future!Besides that's ok
Jose D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose R
Évaluation :
5
We needed a 26 foot truck at the last minute after our other rental company cancelled our reservation at the last minute because they did not have any trucks available. Everything was perfect and the staff was very professional.
Lester S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachel B
Évaluation :
4
Le client n'a pas laissé de commentaire.
Charles A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jorge V
Évaluation :
5
Le client n'a pas laissé de commentaire.
Johnson V
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph P
Évaluation :
5
Le client n'a pas laissé de commentaire.
marcel t
Évaluation :
5
Le client n'a pas laissé de commentaire.
OMAR N
Évaluation :
5
This is a fantastic location. They have been so helpful and friendly. The person who helped me was named Luis. He really made the whole process stress free and was wonderful to work withl.
Luisa P
Évaluation :
5
Le client n'a pas laissé de commentaire.
HELENA P
Évaluation :
5
It works very well ! Good price.
Rafael S
Évaluation :
5
Le client n'a pas laissé de commentaire.
jessica j
Évaluation :
4
Guy was very helpful at the desk. The unit was very clean and great location.
Sameen P
|
Réservation
Évaluation :
1
I didn't move into the unit
Zell R
|
Réservation
Évaluation :
5
Great spot. I wish it was 24 hour access and the person I worked with was great as well. Should tell ppl they need to have their own lock before they get there too
Emani N
|
Réservation
Évaluation :
5
I did not rent this storage.
Natale M
|
Réservation
Évaluation :
1
Uhaul is absolutely ridiculous! I receieved A voucher for one month free, due to renting a truck one way. Turns out, the facility I reserved did not accept the voucher...
Ashlynn B
|
Réservation
Évaluation :
4
It was ok no problems
TIAISE B
|
Réservation
Évaluation :
5
great
William N
|
Expérience générale
Évaluation :
4
I SPOKE TO A YOUNG LADY YESTERDAY ON A 16TH AND SHE TOLD ME THAT MY RESERVATION WAS CANCELED AS PER U-HAUL INTERNATIONAL THEY LEFT A MESSAGE WITH THEM ON THE 15TH AND SHE TOLD ME MY 695 WAS CREDITED I
V. R
|
Réservation
Évaluation :
5
This was the very first time ever using a storage ,thanks guys for making my experience a great one..
MELVIN J
|
Expérience générale
Évaluation :
5
The staff is very friendly and helpful. The access to the storage rooms is easy. I would have appreciated longer access hours in the afternoon, but they were still quite convenient.
ARTUR K
|
Expérience générale
Évaluation :
1
I rented this facility because i had to relocate to Las Vegas . I was sold the false impression that the rented unit was climate controlled. To my chagrin it was dusty and mice feces infested-DIRTY
EMMANUEL A
|
Expérience générale
Évaluation :
5
merci
REGIS C
|
Expérience générale
Évaluation :
5
Very clean and orangized
Michelle S
|
Réservation
Évaluation :
5
They was excellent and helpful
Aquila j
|
Réservation
Évaluation :
5
Excellent customer service Staff and clean storage price. The staff was very helpful. Would highly recommend.
allen w
|
Réservation
Évaluation :
4
Clean, and the staff was very helpful.
Kaysha T
|
Réservation
Évaluation :
3
I am satisfied with the space and service.
Richard B
|
Réservation
Évaluation :
3
Bad location, not as simple to get to
Naomi K
|
Réservation
Évaluation :
3
Jessica, the manager was very helpful, patient and accommodating. It really made our move in a lot smoother.
AYESHA J
|
Premières impressions
Évaluation :
5
Very easy process to get set up. The unit is exactly what we wanted.
MATTHEW C
|
Premières impressions
Évaluation :
5
customer service was prompt and courteous. space was available and building was clean and well lit. price for space is reasonable based on the size rented. i would recommend this facility. Gregory T.
Privacy R
|
Premières impressions
Évaluation :
5
Everything was great. Very easy process, i would recommend this service to anyone.
Privacy R
|
Premières impressions
Évaluation :
5
The guy that helped me was really great.
Privacy R
|
Premières impressions
Évaluation :
4
Staff is very helpful.
Privacy R
|
Premières impressions
Évaluation :
5
I did not rent from this facility, and they were very helpful to allow me to cancel my reservation. Merci!
Privacy R
|
Premières impressions
Évaluation :
2
The storage building is fairly old and located away from the commercial area.
Privacy R
|
Premières impressions
Évaluation :
4
Never ordered but very polite customer service.
Privacy R
|
Premières impressions
Évaluation :
2
Found a cheaper unit somewhere else, but the truck rental came in handy.
Privacy R
|
Premières impressions
Évaluation :
2
Good location and reasonable price.
Privacy R
|
Premières impressions
Évaluation :
5
The facility is clean and secure, and the staff is polite, courteous, and professional.
Privacy R
|
Premières impressions
Évaluation :
1
I did not move into the unit. The discount and price I was offered on the website was not the same as the one the facility gave me.
Privacy R
|
Premières impressions
Évaluation :
5
The attendant was very helpful. Some units are accessible by shallow incline ramps - most are level with the elevator. You might have to back your vehicle in or out of the elevator parking area.
Privacy R
|
Premières impressions
Évaluation :
3
Nice clean facility. I feel a little pricy but hey what isn`t these days. I recommend this facility.
Privacy R
|
Premières impressions
Évaluation :
1
Ireserved a 15x10 storage room online but when I got to the actual facility there was none available on site!
Privacy R
|
Premières impressions
Évaluation :
1
i did reserve o room, but my room wasnt available they said was this emove self storage fault i was really upsad i left rent room at king storage on newark my advice stay away from this website
Privacy R
|
Premières impressions
Évaluation :
3
easy to place order
Privacy R
|
Premières impressions
Évaluation :
5
THE STAFF WAS FRIENDLY AND MADE SURE I FOUND THE BEST UNIT TO FIT MY NEEDS
Privacy R
|
Premières impressions
Évaluation :
2
The facility was not exactly what I expected and the location was a little out of my way
Privacy R
|
Premières impressions
Évaluation :
1
Upon calling Budget Self Storage, I discovered they had never received my reservation. Another storage center offered me the same size unit for half the price I opted not to use Budget Self Storage.
Privacy R
|
Premières impressions
Évaluation :
1
the facility has very low quality service, not clean, there is part of the building take large area in my storage room.
Privacy R
|
Premières impressions
Évaluation :
5
It was great!
Privacy R
|
Premières impressions
Évaluation :
5
Cancelled reservation, never moved things in, still charged by emove. I'd appreciate this refund as soon as possible. Thank you, Ms. Eunice Mattis
Privacy R
|
Premières impressions
Évaluation :
4
Good facility, clean, good costumer service. Room was smaller than I thought and facility was not in a good area.
Privacy R
|
Premières impressions
Évaluation :
4
The facility is a little dirty but the man behind the counter is very helpful even though he may be very slow
Privacy R
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.