Le client n'a pas laissé de commentaire.ANGEL C.
Customer Reviews for Buena Park Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Buena Park, CA 90620
(on Mcneil ln south of Orangthorpe between Western and Knott)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANGEL C.
Le client n'a pas laissé de commentaire.abigail B.
Thank you for the help.ARNOLDO V.
Nothing customer service was amazingAdilene D.
Le client n'a pas laissé de commentaire.PILLSUNG Y.
Le client n'a pas laissé de commentaire.MATTHEW M.
I was running late but they took care of me quick. Thank you Ken. Great job as always. Arnold.ARNOLDO V.
Le client n'a pas laissé de commentaire.Flora E.
Fast check out. Very efficient.DIANA DOLAN L.
Ken, who waited on me was so polite and attentive to my needs. I have worked with Ken for over 10years. He definitely defines the excellence of Customer Service. See you next time my friend!!TERRY A.
Le client n'a pas laissé de commentaire.NORENE L.
Friendly staff and quick check out process.BENJAMIN G.
Le client n'a pas laissé de commentaire.Delbert F.
This was the easiest and fastest rental ever and the person was very informative of all my questions.DELANA Y.
Le client n'a pas laissé de commentaire.TONYA J.
Le client n'a pas laissé de commentaire.Caroline R.
Le client n'a pas laissé de commentaire.jeffrey M.
There was nowhere to park the vehicle. The staff was not friendlyCHRISTOPHER JOHN C.
Le client n'a pas laissé de commentaire.Steve D.
Efficient & FriendlyLeonard P.
My experience with the moving company I booked thru UHaul was horrible. A Perfect Solution Movers , Peter, is not not responding to my requests for a refund for my broken And ruined items due to their shoddy work. Mitch , lead man, had a terrible attitude and thru our stuff, literally into the truck. The muscle, Malcom, was really awesome.Cathy R.
Today I returned truck I told person at uhaul do not charge my card I'll pay cash. I paid 107 $. & change I got charged to my card over 107 $. Plus change. I got charged twice. That is not right!!! You charge people twice to rent truck!!!! I'll never rent at your location I'll go on Yelp & tell em what you did!!!!ANTONIA R.
Le client n'a pas laissé de commentaire.DEYAMIN R.
Straight up and honest. Wont waste your time. Thanks for all the info.STEPHANIE P.
I noticed in the restroom there was cockroaches and in my storage there was rat poop on all of my boxes and my open boxes had a bad smell of rat urine. This place looks clean but the rats poop needs to be follow up. That is what I will tell people about this location.John G. | Expérience générale
I never have had any issues Always have had great service and help from the staff and vehicle are clean and wee maintainedBARBARA C.
Staff here is great. Very helpful. ArnoldARNOLDO V.
Your employee was knowledgeable and very helpfulRonald M.
Truck had bald front tires and a burned out right headlight. Yet the own leased it out knowing I was driving 1000 milesLouis C.
The team here is always, professional, helpful, and willing to help out in whatever may be needed. I observed someone going above and beyond to help another customer find out where there moving help was while I was waiting to be helped.ANTHONY G.
Le client n'a pas laissé de commentaire.JEA P.
Le client n'a pas laissé de commentaire.JONG L.
Very rude customer service I visited this store several times always rude customer service Truck was terrible condition very old and not maintanaced shaked so bed make me feel un safe while i was driving wait more than hours as he set wrong pin number and told me it is my fault Never go back this location any moreMIN K.
The app for return would not accept my picture of the odometer. I was stuck and could not continue even though I tried to take pictures 10 times.KEVIN W.
The customer service was great! The person who checked us in and out was excellent. Very friendly and professional, I would honestly come back just to deal with them. Unfortunately, I do not remember their name, but it was on Saturday, 21-August at 0900 and 1330. However the truck was not cleaned well, the cup holders were very dirty, to the point we did not feel comfortable setting anything in them. The brakes did work, but not well. Trying to stop as we were going downhill was very difficult, and we were not going fast and applied the brakes well before we were getting to the light. We were very lucky that we were not in heavy traffic or a busy intersection as it would have been very dangerous. The oil icon was flashing and beeped throughout the entire use. I just wanted to emphasize, how we did truly appreciate the customer service of the person at the front desk. They were really awesome and provided the information we needed and was very friendly, professional, and personable!Disiree J.
Le client n'a pas laissé de commentaire.ROBERT S.
Everything was very goodjorge L.
Le client n'a pas laissé de commentaire.NOAH R.
Le client n'a pas laissé de commentaire.Daniel T.
Le client n'a pas laissé de commentaire.NORMAN L.
Le client n'a pas laissé de commentaire.David R.
Never got a receipt of what I was charged. My statement indicates an overcharge of what I was told I would be charged verbally.ALFREDO G.
Very nice.ORKHAN S.
Seamless reservation, pick up, return and payment. I always use this location for my uhaul needs.JOEL B.
Excellent technician We always go there for rentalJames U.
Le client n'a pas laissé de commentaire.LISA F.
Le client n'a pas laissé de commentaire.ANTONIO H.
I have rented 4 times from this location in the last month and the service and experience were excellent.TASHA G.
Le client n'a pas laissé de commentaire.CYNTHIA K.
Ken was awesome! Great customer service!SUSAN D.
Nice and good price You are the best thank younazim E. | Expérience générale
The person incharge of doing the paper work was a complete irrespecful, arrogant, unpolite sales representative.HECTOR T.
Fast and excellent experience. Store opened at 9am and had everything ready for my truck rental. Would definitely use again.Young S.
Le client n'a pas laissé de commentaire.PAUL P.
Great locationStefan S.
Le client n'a pas laissé de commentaire.MATTHEW C.
Nothing. The salesman was incredible, witty, and friendly. Highly recommendCHRISTOPHER S.
My truck was pretty clean, but, there was a huge transmission problem. Made moving very stressful. Truck had a difficult time in slower speeds. Average mpg was 7....Tasha G.
The truck was in great condition,but the wiper blades were worn out and I drove under some occassional rain and I had a not so clear windshields.VICENTE B.
Le client n'a pas laissé de commentaire.steven B.
Le client n'a pas laissé de commentaire.Chang L.
Ken works hard and he should have another person thereJeffrey M.
Car was really dirty and dusty insideLUIS C.
Le client n'a pas laissé de commentaire.JAYSEPH N.
Friendly and quick service!JOSHUA J.
Excellent customer service and everything was handled in a timely manner.PATRICIA A.
Le client n'a pas laissé de commentaire.TANYA P.
Le client n'a pas laissé de commentaire.Elizabeth S.
Ara the owner was great helping me out with all my issues. He and Ken are awesome. Thank you very much. ArnoldARNOLDO V.
Don't honor the one month free storage, ended up getting screwed out of my 1 month free storage which is why I went with uhaul in the first placeâ€¦ should have gone with Penske and saved 150 $. ðŸ™„ðŸ™„ðŸ™„ðŸ™„DAVIS L.
Le client n'a pas laissé de commentaire.Juby J.
You provide excellent service!! ALWAYS; Especially Ken whom I have watched him over 10+ years GREET everyone with a smile and he always say, I'll be with you shortly!!! He needs to do commercials for UHAUL!TERRY A.
The man who helped me did a great job helping out.ALBERT P.
Setup my appointment online, picked up my 15' truck, perfect. ThanksALAN C.
Le client n'a pas laissé de commentaire.ALBERT P.
Great place and great location. Safe and clean.Kelly W. | Expérience générale
Le client n'a pas laissé de commentaire.Keith D.
The employee was very helpful and made sure I had the right equipment for my move. Two thumbs up to him!!JAMES C.
Le client n'a pas laissé de commentaire.FRANK B.
This location was surprisingly nice.DOUGLAS W.
It was my first and Last time trying U-Haul Everything was messy starting from scheduling the reservation to the last minute I returned the truck back.AMER D.
Le client n'a pas laissé de commentaire.Ierusalema F.
Le client n'a pas laissé de commentaire.ANGIE C.
Le client n'a pas laissé de commentaire.Diane K.
Le client n'a pas laissé de commentaire.Belinda C.
Very friendly, helpful service.RENEE M.
Clean facility. Very friendly staff.Ara A. | Expérience générale
Very professional and courteous.CARROLL C.
Le client n'a pas laissé de commentaire.TAYLOR H.
Always a good experience at this location. Great customer service!SHERRY B.
Le client n'a pas laissé de commentaire.Nicole B.
Le client n'a pas laissé de commentaire.ANITA M.
The man working was very unhelpful. We scheduled for the 24hr truck service and they didn't have the truck ready. We had to go through the whole online process again and the man working was very rude. We waisted 45 min trying to get our truck.victoria J.
Le client n'a pas laissé de commentaire.NAZIM E.
No commentDiove P.
Le client n'a pas laissé de commentaire.LYNN C.
Le client n'a pas laissé de commentaire.ARNOLDO V.
The attendant was very helpful. Went through all the safety features and made pickup a breeze.STEWART N.
Everything was greatALBERTO C.
The owner of this Buena Park location is the best of the best person with kind smiles!! Pleasure to rent from here!NAMHOON R.
Best U-haul experience ever hands down!HUNG V.
Thank you Ken. Great job as always.ARNOLDO V.
Le client n'a pas laissé de commentaire.Nathan J. | Expérience générale
The facility is clean, easy to access & reasonably priced. Ken made this an effortless experience. Merci.Lois P. | Réservation
Ken was very helpful getting our unit set up. Merci.ASHWIN K. | Premières impressions
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