Pick up location was not the same as the location where I specifically drove to in order to make the reservation. Pick-up location had nobody at the site to check me out. I had to take the trailer and then call U-Haul several times to complete checkout. My original reservation was apparently incorrectly made and while on the phone I was told I would be charged 4x my original quote for the rental I had already taken possession of. Extremely chaotic, would NOT recommend to others.John M.
Customer Reviews for Buena Suerte Lotto & Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This area was a drop off location only. When we arrived after having kept the trailer over the weekend, which we didn't need, the store had been robbed minutes before our arrival. The owner of the uhaul at this location was available by phone. This is not a full uhaul facility. Please make sure in the future that the service contract for this location lists the correct phone number and it is identified as a drop off location not a full service uhaul location. It is misleading for customers.Melenie K.
was quoted $43 but charged $53. the convenience store where i picked up the truck wasn't open at the time of my reservation so waited. and it wasn't completely clean inside truck. other than that it was a tremendous experience.kurt A.