Dave & Gwen were very friendly & helpful!gretta E.
Customer Reviews for Burdges Auto
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Washington, NJ 07882
(Behind Mavis Tire)
Services dans cet établissement :
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 4/17/2021: 8h00 am - 11h00 am
- 4/18/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I have been renting from this location for years and highly recommend them to everyone over Enterprise..robert B.
Le client n'a pas laissé de commentaire.Terri E.
Ws very pleased with the condition of the truck. The lady and gentleman that assisted me were kind and very helpful. I fully intend on using this location again!Beth V.
Le client n'a pas laissé de commentaire.david G.
I forget her names Ms. D I believe the owner she is always so nice and cheerful. I used her service her establishment as a drop off when I moved back home from Pittsburgh, PA. I will continue to use uhaul just because because of her excellent customer service.jill A.
I think the price per mile is a bit crazy. I paid 95 for 37 miles and had to put 30 $in gas just a bit insane if you ask meMichael P.
Le client n'a pas laissé de commentaire.ladimir T.
Le client n'a pas laissé de commentaire.Marcin R.
Le client n'a pas laissé de commentaire.Lester C.
It had nothing to do with the location, the truck's side mirrors were stuck in 1 position and the steering wheel was very loose making it dangerous to drive. Considering U-Haul raised their prices 1 $.5k for a truck in 2 months they should be better maintainedCarol M.
First time here and definitely not the last. Long drive for me but well worth it. I have rented trailers all over NJ but these people are by far the nicest I've ever dealt with. Thank you both so much!!! - TMThomas M.
The only problem I had was the top of the truck was covered in snow and chunks of ice were flying off everywhereDaniel K.
Le client n'a pas laissé de commentaire.Gary S.
The lot is very accessible and I had no issues parking the van and then dropping the key off into the lock box.Walter N.
The truck would not start the morning after pick up. I understand I could have called the 800 number for you to come out and jumpstart it, but why would I wait around for that to happen. I was forced to jumpstart it myself in able to meet my timing needs.Eric S.
Le client n'a pas laissé de commentaire.Michael C.
Seamless transaction, quickly completed.Stephen F.
Love this location, always a painless experience renting a truck when needed for local pick ups!Courtney D.
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.Debra P.
Le client n'a pas laissé de commentaire.Christina S.
Very nice people and a great experience.Matthew H.
It's the only one in town. That's about all they're good for. Don't expect any customer service or efficiency.joseph A.
Excellent service, in and out of the place in under 5 mins with vehicleMichael P.
Le client n'a pas laissé de commentaire.Randy R.
Don't make me drive an extra 90 minutes just to pickup the rental and don't charge me for gas to get rfrom the actual rental location back to the location originally requested.Thomas P.
Le client n'a pas laissé de commentaire.Arlindo I.
My confirmation was for a different location and I had to call to find out where my truck was. I also ordered blankets that were not available. The pick up and drop off steps were a bit much.John P.
Excellent customer service. Will do alot more business here. MerciMelvin J.
The woman there was super nice. I was having problems with your web site and I called her and she said don't worry I have your reservation number we can get everything when you come in. She was really nice and helpfulWilliam E.
The online system for check in did not work, and when I called the customer service number I was on hold for 40 minutes. I was getting in a panic because all my help (paid mind you) were on the clock waiting. Thank the stars above that the owner showed up by chance and finished the transaction and was able to get me going. If it was not for her diligence I would have been in a very serious position. You should reconsider this system as I would have been out of luck if I had had to rely on it. Thank you. Tinachristina M.
Le client n'a pas laissé de commentaire.JAMES F.
Everything was great.carol G.
It was an excellent experience. The folks there were courteous, helpful and considerate. Je les recommanderais sans hésiter.louis S.
Le client n'a pas laissé de commentaire.peter G.
One of the more pleasant experiences I've hadKen K.
Gwen was great. Very professional and very efficient.JEFFREY L.
Le client n'a pas laissé de commentaire.Mike G.
Le client n'a pas laissé de commentaire.EBERE O.
Dealing with uhaul was an absolute nightmare but when I finally got to the location in washing everything dealing with the location was amazing and top quality if I ever move again there is no other location I would useAlbert N.
N/A, the woman that helped me was outstanding!Jeffrey C.
Very nice folks here They are salt of the earth type I would service my vehicle there if I lived in that communityThomas C.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.ANTHONY S.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.Catherine M.
Helpful, organized, handled the paperwork exâ€‹peâ€‹diâ€‹tiousâ€‹ly. Even with 3 customers ahead of me the rental process was quick (helped that I had already done the u-haul registration process, uploaded drivers license, filled out questionnaire).leland H.
Was a great experience this time! Reservation and pickup was done 100 % virtually and there were no issues.Noam H.
On line check out and check in did not workGordon E.
Le client n'a pas laissé de commentaire.Paul R.
Le client n'a pas laissé de commentaire.Cindy E.
Le client n'a pas laissé de commentaire.John M.
I was not aware of the process of the all automated pick up. I was expecting someone to be at the shop to meet me with the keys and to assist in the process. That was not the case at all. I just feel things should have been explained to me more clearly. The truck did drive great and all else went smoothly.Shanna C.
Not sure why the insurance was charged to my account as I declined this when I made the reservation was made online.Sean S.
MY TRAILER TO MY VECHICLE CAME UNDONE. IM LUCKY MY CAR DIDNT FALL OFF!!!!!!Mary C.
Le client n'a pas laissé de commentaire.Kimberly L.
Le client n'a pas laissé de commentaire.laura H.
The people at this location were outstanding. U-Haul let them down as well as myself as the ordered blankets and furniture dollies were not supplied.Eugene G.
Le client n'a pas laissé de commentaire.Diego P.
Excellent customer service and they're the nicest people ever! I will only go to this location for rentals.Melissa S.
It would have been better and more convenient for us to have one way service again. Otherwise, truck was as promised and all went smoothly. About the best you guys can do. Will be back!Brian N.
Le client n'a pas laissé de commentaire.shawna C.
Le client n'a pas laissé de commentaire.DANIEL H.
Le client n'a pas laissé de commentaire.Molly C.
The customer person was really great and helpful.Juan G.
The service was great and they were very helpful and accommodatingjason J.
Le client n'a pas laissé de commentaire.Jeffrey J.
Le client n'a pas laissé de commentaire.Drew G.
Nothing!! I was very pleased with the service and condition of truck for this rental.Lindsay L.
Quick and painless. Easy pickup, easy return, no surprises. Great experience.Sarah F.
The online car pick up was screwed up and didn't work cost me over an hour. The ordering process was not accurate stating the vehicle was in one location and size then ended up in another location and size.....frustrating.Mark C.
Le client n'a pas laissé de commentaire.Keith W.
Le client n'a pas laissé de commentaire.heriberto P.
Keep up the good work. Felt well taken care for thankyouPhillip B.
Gwen is always extremely helpful, courteous, and goes the extra mile for her customers!Timothy B.
Uhaul had called the rental business owner and told them I had cancelled my reservation, when I hadn't called at all. It was a very awkward event. No one had confirmed that it was not me calling to cancel the reservation. Luckily, I was able to rent the vehicle anyway. Very odd that uhaul did not confirm the identity of the caller.Noam H.
Le client n'a pas laissé de commentaire.Jeff K.
Le client n'a pas laissé de commentaire.Roberta B.
Easy to work with ??mark M.
Wish all u haul locations around Hackettstown Washington area were as pleasant and professional as this one.Matthew R.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.karen F.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.Ronald J.
Le client n'a pas laissé de commentaire.Peter F.
Le client n'a pas laissé de commentaire.peter F.
Le client n'a pas laissé de commentaire.Mark N.
excellent service and very nice to deal with!Richard G.
Very nice people at Burdges, also the whole process was super quick in and outThomas A.
Le client n'a pas laissé de commentaire.Ward H.
Le client n'a pas laissé de commentaire.Elaine G.
Always great experience renting uhaul through burdges auto.Mike B.
Le client n'a pas laissé de commentaire.EUGENE S.
Le client n'a pas laissé de commentaire.Pituscan C.
Le client n'a pas laissé de commentaire.murali B.
I chose the location because it was advertised as being open on Sundays, and was told a few days prior it was in fact not open on Sundays. Additionally I think they gave me a furniture dolly that wasn't requested and charged for it. It ended up being in the way and was a hindrance and never used.John H.
Extremely nice people!! Will use again if needed! Merci.Toni C.
Le client n'a pas laissé de commentaire.James R.
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