Évaluations des clients Burdges Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Burdges Auto

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Daniel K.
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The only problem I had was the top of the truck was covered in snow and chunks of ice were flying off everywhere

Gary S.
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Le client n'a pas laissé de commentaire.

Walter N.
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The lot is very accessible and I had no issues parking the van and then dropping the key off into the lock box.

Eric S.
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The truck would not start the morning after pick up. I understand I could have called the 800 number for you to come out and jumpstart it, but why would I wait around for that to happen. I was forced to jumpstart it myself in able to meet my timing needs.

Michael C.
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Le client n'a pas laissé de commentaire.

Stephen F.
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Seamless transaction, quickly completed.

Courtney D.
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Love this location, always a painless experience renting a truck when needed for local pick ups!

RICHARD G.
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Le client n'a pas laissé de commentaire.

Debra P.
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Le client n'a pas laissé de commentaire.

Christina S.
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Le client n'a pas laissé de commentaire.

Matthew H.
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Very nice people and a great experience.

joseph A.
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It's the only one in town. That's about all they're good for. Don't expect any customer service or efficiency.

Michael P.
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Excellent service, in and out of the place in under 5 mins with vehicle

Randy R.
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Le client n'a pas laissé de commentaire.

Thomas P.
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Don't make me drive an extra 90 minutes just to pickup the rental and don't charge me for gas to get rfrom the actual rental location back to the location originally requested.

Arlindo I.
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Le client n'a pas laissé de commentaire.

John P.
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My confirmation was for a different location and I had to call to find out where my truck was. I also ordered blankets that were not available. The pick up and drop off steps were a bit much.

Melvin J.
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Excellent customer service. Will do alot more business here. Thank you

William E.
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The woman there was super nice. I was having problems with your web site and I called her and she said don't worry I have your reservation number we can get everything when you come in. She was really nice and helpful

christina M.
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The online system for check in did not work, and when I called the customer service number I was on hold for 40 minutes. I was getting in a panic because all my help (paid mind you) were on the clock waiting. Thank the stars above that the owner showed up by chance and finished the transaction and was able to get me going. If it was not for her diligence I would have been in a very serious position. You should reconsider this system as I would have been out of luck if I had had to rely on it. Thank you. Tina

JAMES F.
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Le client n'a pas laissé de commentaire.

carol G.
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Everything was great.

louis S.
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It was an excellent experience. The folks there were courteous, helpful and considerate. I would highly recommend them.

peter G.
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Le client n'a pas laissé de commentaire.

Ken K.
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One of the more pleasant experiences I've had

JEFFREY L.
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Gwen was great. Very professional and very efficient.

Mike G.
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Le client n'a pas laissé de commentaire.

EBERE O.
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Le client n'a pas laissé de commentaire.

Albert N.
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Dealing with uhaul was an absolute nightmare but when I finally got to the location in washing everything dealing with the location was amazing and top quality if I ever move again there is no other location I would use

Jeffrey C.
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N/A, the woman that helped me was outstanding!

Thomas C.
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Very nice folks here They are salt of the earth type I would service my vehicle there if I lived in that community

Thomas B.
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Le client n'a pas laissé de commentaire.

ANTHONY S.
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Le client n'a pas laissé de commentaire.

Richard A.
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Le client n'a pas laissé de commentaire.

Catherine M.
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Le client n'a pas laissé de commentaire.

leland H.
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Helpful, organized, handled the paperwork ex​pe​di​tious​ly. Even with 3 customers ahead of me the rental process was quick (helped that I had already done the u-haul registration process, uploaded drivers license, filled out questionnaire).

Noam H.
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Was a great experience this time! Reservation and pickup was done 100% virtually and there were no issues.

Gordon E.
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On line check out and check in did not work

Paul R.
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Le client n'a pas laissé de commentaire.

Cindy E.
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Le client n'a pas laissé de commentaire.

John M.
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Le client n'a pas laissé de commentaire.

Shanna C.
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I was not aware of the process of the all automated pick up. I was expecting someone to be at the shop to meet me with the keys and to assist in the process. That was not the case at all. I just feel things should have been explained to me more clearly. The truck did drive great and all else went smoothly.

Sean S.
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Not sure why the insurance was charged to my account as I declined this when I made the reservation was made online.

Mary C.
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MY TRAILER TO MY VECHICLE CAME UNDONE. IM LUCKY MY CAR DIDNT FALL OFF!!!!!!

Kimberly L.
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Le client n'a pas laissé de commentaire.

laura H.
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Le client n'a pas laissé de commentaire.

Eugene G.
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The people at this location were outstanding. U-Haul let them down as well as myself as the ordered blankets and furniture dollies were not supplied.

Diego P.
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Le client n'a pas laissé de commentaire.

Melissa S.
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Excellent customer service and they're the nicest people ever! I will only go to this location for rentals.

Brian N.
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It would have been better and more convenient for us to have one way service again. Otherwise, truck was as promised and all went smoothly. About the best you guys can do. Will be back!

shawna C.
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Le client n'a pas laissé de commentaire.

DANIEL H.
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Le client n'a pas laissé de commentaire.

Molly C.
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Le client n'a pas laissé de commentaire.

Juan G.
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The customer person was really great and helpful.

jason J.
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The service was great and they were very helpful and accommodating

Jeffrey J.
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Le client n'a pas laissé de commentaire.

Drew G.
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Le client n'a pas laissé de commentaire.

Lindsay L.
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Nothing!! I was very pleased with the service and condition of truck for this rental.

Sarah F.
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Quick and painless. Easy pickup, easy return, no surprises. Great experience.

Mark C.
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The online car pick up was screwed up and didn't work cost me over an hour. The ordering process was not accurate stating the vehicle was in one location and size then ended up in another location and size.....frustrating.

Keith W.
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Le client n'a pas laissé de commentaire.

heriberto P.
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Le client n'a pas laissé de commentaire.

Phillip B.
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Keep up the good work. Felt well taken care for thankyou

Timothy B.
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Gwen is always extremely helpful, courteous, and goes the extra mile for her customers!

Noam H.
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Uhaul had called the rental business owner and told them I had cancelled my reservation, when I hadn't called at all. It was a very awkward event. No one had confirmed that it was not me calling to cancel the reservation. Luckily, I was able to rent the vehicle anyway. Very odd that uhaul did not confirm the identity of the caller.

Jeff K.
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Le client n'a pas laissé de commentaire.

Roberta B.
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Le client n'a pas laissé de commentaire.

mark M.
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Easy to work with ??

Matthew R.
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Wish all u haul locations around Hackettstown Washington area were as pleasant and professional as this one.

John T.
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Le client n'a pas laissé de commentaire.

Robert H.
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Le client n'a pas laissé de commentaire.

karen F.
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Le client n'a pas laissé de commentaire.

Daniel S.
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Le client n'a pas laissé de commentaire.

Ronald J.
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Le client n'a pas laissé de commentaire.

Peter F.
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Le client n'a pas laissé de commentaire.

peter F.
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Le client n'a pas laissé de commentaire.

Mark N.
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Le client n'a pas laissé de commentaire.

Richard G.
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excellent service and very nice to deal with!

Thomas A.
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Very nice people at Burdges, also the whole process was super quick in and out

Ward H.
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Le client n'a pas laissé de commentaire.

Elaine G.
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Le client n'a pas laissé de commentaire.

Mike B.
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Always great experience renting uhaul through burdges auto.

EUGENE S.
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Le client n'a pas laissé de commentaire.

Pituscan C.
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Le client n'a pas laissé de commentaire.

murali B.
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Le client n'a pas laissé de commentaire.

John H.
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I chose the location because it was advertised as being open on Sundays, and was told a few days prior it was in fact not open on Sundays. Additionally I think they gave me a furniture dolly that wasn't requested and charged for it. It ended up being in the way and was a hindrance and never used.

Toni C.
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Extremely nice people!! Will use again if needed! Thank you!

James R.
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Le client n'a pas laissé de commentaire.

Chang-Hsin Y.
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The lady was very experienced when helping me for the pick up the truck. The place is bit outdated and messy, but overall the experience is still good.

Evan G.
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Streamline the after hours rental process to avoid , mix ups. Perhaps have an emergency contact number. I think we got lucky, the owner happened to be monitoring her contact on her day off. U haul corporate/ online help/ customer service were useless and unreachable.

Brian C.
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Le client n'a pas laissé de commentaire.

Robert T.
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My comments above to the corporation and not the locations

Timothy B.
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Gwen is outstanding! Always thoughtful, flexible, and understanding. She always goes out of her way to make sure the customer experience is top notch! Bravo!!

NICK F.
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No improvement required

richard B.
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more instruction on how to use the equipment.

Melissa M.
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Headlight was out and I didn't notice until we were on the road, so we had to stop driving once it was dark. It really through a wrench in the tight schedule I had for the move.

Dale B.
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Le client n'a pas laissé de commentaire.

Donna G.
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The manager is fantastic! I am retired Army, have made several moves and often rented Uhauls. Gwen has great attention to detail and is very considerate of customers. I will continue to go to her UHAUL in the future. Highly recommend this UHAUL dealer!

steven B.
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best of the best

john K.
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This is the best Uhaul location ever!!!! Friendly, Fast!!

Non reviews have been submitted for this location.

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