Évaluations des clients Burlington Auto Outlet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Burlington Auto Outlet

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TERESA B. le

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I had used the online app to set up my pick up time. When I got there to do the pick up the app was clunky and would not let me log in. The gentleman in the office provided excellent customer service and had me on the road in no time. He was very polite and had everything ready for us. Overall it was an excellent experience. I would highly recommend spending the few extra dollars for the truck with the “EZ ramp.” Made things so simple!!

Bob K. le

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Le client n'a pas laissé de commentaire.

Bob K. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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the Burlington location is great. uhaul the company sucks. we were supposed to get a truck in cedar rapids and had to drive two hours away to get truck with no reimbursement for the extra gas and time. I have rented from uhaul before and have never had such crappy service from the online order. Never again.

cherisa M. le

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I was shocked this location was 2 hours from the preferred location which I understood would be the pickup location. I offered other option in more populated areas to find no trucks. In total I drove 4 hours out of my way and had additional gas costs.

Curtis S. le

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Arm rest was broke but everything else was good. Truck was clean and easy to find

Kenny C. le

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Good service.

Robert C. le

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We took a truck for over 1100 mile trip. The mileage was figured too close. We were not charged for the overage but we should have at least 50-100 miles to play with.

William B. le

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Equipment cleaned at time of rental. Truck inside was dirty - condition was not reviewed at time of pickup - I was charged at drop off location because dirty was not noted at time of pick up. Was given keys and told where truck was parked. See 'ya !!

April M. le

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Clean your stuff. Make sure there is no marijuana in the cab of the truck or cockroaches in the back of the truck. Look behind the seats for junk such as bottle water, pillows and other shit. That thinks was disgusting. Had to have the local police come and remove the marijuana from the cup holder before I could leave with the truck. Food all over the floor.

Mark L. le

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The trailer blew a fuze on my truck every time I backed up. I had to disconnect every time i backed. The back door flew open halfway through my trip. i solved the problem by putting a padlock on on the rear latch.

Tanya B. le

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This location and service agents are always great. They tend to the needs of the customer with the highest level of service ever. I have used this U-Haul location several times for myself and family and would recommend always to anyone in need of the service.

Frances A. le

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I reserved a 15 ft. Truck and when i got to keokuk iowa where i was told to go to pick up my truck they informed me that their 15 ft. Was local only so they had no truck for me. They wanted me to drive over an 1 hour to pick up a 15 ft. Truck. I refused so they sent me 40 miles away to pick up a 10 ft truck with a trailer which ended up costing me much more gas expenses than i had planned. I dont believe that was fair to me. I didnt get what i reserved and it cost me more in the long run. Not a happy customer at all.

Timothy M. le

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I waiting a Month and 3 days to get a rental truck and differently wasn't expecting to traveling a hour away to pickup this Uhaul Truck. This was so wrong f you company to do to me but I will not be use Uhaul again. I will for sure tell many people about this horrible experience with your company in hope they go with another truck company.

Robert L. le

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Have the size of trailer that you offer available, having to settle for smaller truck meant more trips, more gas, and more mileage charged.

Katherine J. le

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Le client n'a pas laissé de commentaire.

Joel J. le

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Le client n'a pas laissé de commentaire.

Wayne G. le

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Office staff was wonderful. Great service!

Carol H. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Le client n'a pas laissé de commentaire.

Juan M. le

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Le client n'a pas laissé de commentaire.

Tim K. le

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Le client n'a pas laissé de commentaire.

Luis R. le

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You need to recommend an drop off dealer not a neighborhood one. The one you sent us to was closed down permanently. And Customer service gave us a run around. Till we found a proper dealer. Also the dealer apologized and were great. And told us we were lucky because our safety chains weren't attached. Thank God we had good weather. Will not do you haul again unless it's from a proper dealer.

theresa R. le

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Le client n'a pas laissé de commentaire.

Alyn T. le

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Le client n'a pas laissé de commentaire.

Michelle P. le

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easy transaction

Henry B. le

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Everything was great. Dont mess it up

John B. le

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Smooth check in and after hours drop. Recommend entering your info and drivers license info with the online account service prior to arrival. Saves a ton of time.

Jim K. le

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Le client n'a pas laissé de commentaire.

Julie W. le

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Le client n'a pas laissé de commentaire.

Kevin R. le

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Le client n'a pas laissé de commentaire.

martin H. le

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The 40 mile trip to pick up was a issue but there were no units available in my town. Elizabeth Hillyer the owner of the franchise in my town was more than rude.

Robb A. le

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Really great service.

leonard H. le

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Le client n'a pas laissé de commentaire.