Évaluations des clients Burman Construction

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Burman Construction

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

victor V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Huy N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tanya B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason Q. le

Évaluation :

We were told we had to take it to this location when there were multiple U-haul locations closer to us. The lot was dirty and looked out of business, the door was locked, and no one answered the door or their phones. We waited on hold with corporate for 30 minutes trying to figure out where we were supposed to drop our trailer off. One of the worst customer services experiences I've had.

Michael B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rogelio T. le

Évaluation :

The location is difficult to find, if it wasn't for the parked hauls outside. There's multiple offices with no clear signage. However the staff was efficient and helpful, although the aesthetics of the place are not inviting at all.

David G. le

Évaluation :

It was an extremely hard place to pull into, along with no signs to where the uhaul representative was, so we had to walk all around the building to find a random person, not indentified by uhaul in anyway. He was extremely rude and told me he would take care of it. So I dropped the trailer and drove off and kept getting calls from uhaul saying my trailer is overdue. And I tried explaining what had happened, and they just said okay and then kept calling the next day.

Emily B. le

Évaluation :

Everything was quick and easy and the staff there were very friendly and helpful.

Elisa R. le

Évaluation :

Fast and friendly

elizabeth M. le

Évaluation :

Awesome experience,friendly & joyful

munther M. le

Évaluation :

Le client n'a pas laissé de commentaire.

abelardo M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ramiro R. le

Évaluation :

I love uhaul experience was great equipment great condition. Only hiccup I got charge twice for it's supposed to be 66.+ $and change I'm good with that but in onother charge for same truck same day getting charge 88+$ and change hope you fix that thanks

joe S. le

Évaluation :

Employee gave me wrong information that could have cost me around $150 in fees. I specifically asked if I could return the rental anywhere and he started that I could. After I attempted to return the rental near me home, I was told that I couldn't, because it was a in town rental and had to be returned at the same location where I picked it up at. No happy about being misinformed. I almost didn't return the rental on time.

Jacob L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Summer D. le

Évaluation :

Excellent customer service

Lorenzo D. le

Évaluation :

It's not the first time i've used U-Haul and the advantage is that you can load more furniture & item's than you can with a pickup. And your furniture doesn't get exposed to bad whether. The nice think is that you can rent a pickup, van, or hitch for your need's. I will always use U-Haul to move from one place to another and the options of other vehicles to use!

Moises A. le

Évaluation :

The whole process felt very unprofessional from their internet being down forcing us you call the call center to the small room that was holding a meeting interrupting the phone call regularly. The bigger issue I had with this location was that when they attached the tow dolly, they didn't tighten down the ball clasp enough and it lifted right off the hitch when I attempted to drive the car on to the dolley. Luckily it didn't fall of during the two hour trip to the car that was being towed. When I informed them of their mistake rather than owning up to their mistake, they tried to pass off the blame to "vibrations and being tossed around" while it was empty when we drove it to the car. Absolutely unprofessional and dangerous to not thoroughly check the dolly and deny that it was their fault. I hope that in the future they do better because it could've caused a serious accident.

Jairo B. le

Évaluation :

Le client n'a pas laissé de commentaire.

carlos S. le

Évaluation :

No clear instructions on how to pick up uhaul

john K. le

Évaluation :

No other recommendations. The pickup and return worked out fine.

Krizia C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susana A. le

Évaluation :

I was supposed to pick up a 10 ft,trailer at 3:30 when I got to the location no body was there,so I call and spoke to a supervisor,I was told some one was gonna be there in 15 minutes,waited there for 45 minutes till some one showed up ,I have been renting huals every Friday for about 8 months and had never had a peoblwm before,I usually rent it on paisano in El Paso tx,but for some reason I was told there’s only one 10 ft trailer at that location which is the one closed to me people very good and polite at that location which I love ,for the past month I have had to rent the truck also at montana and Hawkins which is pretty far for me,I wish You guys had a couple of 10 ft trucks on paisano since Iam in a need of one every Friday 3:30 to return on Saturday at 3:30 ,I might start to look for another rental place,I didn’t like the Texas at uhaul at all truck windshield very dirty and service was really bad,thank you

Douglas B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julian j H. le

Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bernardino O. le

Évaluation :

Their staff and their location has made a returning customer. They go over details and equipment O&M in a respectful manner.