Évaluations des clients Burnouts

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Burnouts

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Hugh H. le

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The folks were real helpful.

Jennifer H. le

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Le client n'a pas laissé de commentaire.

Sheila M. le

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Tell the people that are renting out the UHAUL to clean the wind shields after each use....The front window of the truck I rented was absolutely FILTHY on the inside and out. Totally uncalled for.

Jane N. le

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Le client n'a pas laissé de commentaire.

Jodi E. le

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The smart phone process is not efficient and creates additional stress in the moving process. Also you need to be more upfront about the “convenience” fee. I will not use I haul again.

George B. le

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Parking lot small however it worked

brian F. le

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I have used UHAUL many times over the years. All good experiences, until now. I called a specific UHAUL location close to my home and reserved a truck. I was told I could pick it up as early as 9AM. I was there just past 9:00 and they were closed. I called and left a message. Around 9:45 I was called from a different location to remind me I had rented a truck. How would I know that I would be picking up a truck at a different location than where I reserved it? Upon arriving I was subjected to a rant by I assume the owner how he is not affiliated with UHAUL and they should not even offer them anymore, it was not worth it, and on, and on and on. I was standing there renting a UHAUL and there were UHAUL trucks in his lot and UHAUL signs on his building, but he was not affiliated with UHAUL. Not a warm welcoming customer service oriented environment. The woman behind the desk however was very professional and did her best to ignore him, so I also ignored him and he stomped off, ranting. I advised I would be dropping off 6;30 or 7:00. I had to walk back in and ask where the drop box was. I was advised to just drop the keys ion the box. When I returned, I took pictures of the milage and gas, along with a bunch of external pictures, locked the truck and dropped the keys in the box, as I noticed a sign inside the lid advising me to go to a website to complete my return. The website would not load, so I went to my original text from that morning, logged in and found a place to process my return. First thing it advised was to take pictures, however it would not allow me to use the pictures I had just taken, only new ones. So I took the same picture over and over just to get through the process and then commented at the end. I have not yet heard anything but I should be getting a refund as I overestimated my mileage that morning.

Shirley D. le

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Le client n'a pas laissé de commentaire.

Carlos W. le

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Le client n'a pas laissé de commentaire.

Matt M. le

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Le client n'a pas laissé de commentaire.

nancy G. le

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Le client n'a pas laissé de commentaire.

Pamella D. le

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Le client n'a pas laissé de commentaire.

Rasheeda M. le

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Great customer services. The young lady in there was respectful and just nice. The young guy was great too. Great family business.

erica S. le

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Fantastic customer service.

Caroline D. le

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Despite being told I would receive a receipt for my order by email, it has not been received. Also, although the personnel were helpful and seemed like good folks, the location was "not clean or inviting".

Lamar R. le

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Le client n'a pas laissé de commentaire.

Marcie M. le

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Disappointed with the price. My $29.99 rental ended up being $138. I get the mileage, I get the 1 time insurance charge, however I understood that I had it for 24 hours and don't understand the double charge. ??

kristina K. le

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Le client n'a pas laissé de commentaire.

richard T. le

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Le client n'a pas laissé de commentaire.

Doris R. le

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Le client n'a pas laissé de commentaire.

YVENS L. le

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Everything was great.

shari R. le

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Le client n'a pas laissé de commentaire.

Delia M. le

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Le client n'a pas laissé de commentaire.

Alan T. le

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Very hard to get to.

Brandon F. le

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Le client n'a pas laissé de commentaire.

Linda B. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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UHaul was an afterthought to this location. Cramped and cluttered bike shop. Lot was full and difficult to maneuver. Staff was sufficient but not very friendly. Gas was off a smidge and I was charged. Not excited to have to spend $8 on gas on top of a $1500 rental. Probably will look elsewhere in the future.

Andrew T. le

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Le client n'a pas laissé de commentaire.

Lauren W. le

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Le client n'a pas laissé de commentaire.

Milissa D. le

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Excellent experience! Thank you!

Albert P. le

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This was a joke- worst experience picking Up something from U-Haul EVER! Dolly was not at original location as reserved- I was sent to three other locations before I was able to find a dolly and a U-Haul center that was actually open. Will not use U-Haul again...

James S. le

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Le client n'a pas laissé de commentaire.

JEREMY S. le

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Le client n'a pas laissé de commentaire.