Had this storage for almost a year. Have never had a problem. Thank you for all your help.
SANDRA M | Expérience généraleCustomer Reviews for Burns Self Storage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Never had a problem. Staff was very friendly and professional. Facility was clean and secure.
KEVIN P | Expérience généraleI was very happy with your service your staff was wonderful to work with I never had any problems while my belongings were in storage if I ever had to use your units again I would be the first one in line.Have a Merry Christmas and a Happy New Year
CAROL P | Expérience généraleThank you for always making it so easy to call and make payments by phone and simple to move everything out sweep and leave lock off call and let you know I moved out. Simple and easy. Very friendly and helpful staff! Thank you for being there when I needed the extra space!
ROBIN T | Expérience généraleThe unit I was given had a ceiling that was falling down. I was told the man that had it before me tried fixing it, by the time I took all my stuff out it was covered in insulation. I feel this should have been fixed before renting to anyone.
HOLLIE T | Expérience généraleWe left only because we wanted climate control
PAUL G | Expérience généraleUnits have insulation on roof which keeps the inside cooler than expected. Only downside was gravel drive that gets into your vehicle on shoes. Very helpful staff. Very reasonable price.
CAROLE H | Expérience généraleThe service I received from front desk was absolutely amazing. Definitely will recommend in the future
Alicia h | RéservationI would definitely recommend this facility to my friends and anyone who needs a storage unit. The price was fair they were very nice and helpful to my needs and very friendly. I would definitely rent there again.
JOHN W | Expérience généraleWonderful place, wonderful people. Great town, super convenient location. Very secure. I would definitely rent here again.
RHONDA C | Expérience généraleBit slow on answering phone calls though
EMERSON H | Expérience généraleKaren was a pleasure to work with.
DEBORAH E | Expérience généraleIf I need a storage unit in the future I will talk to Miss Karen at Burn's.
MARK M | Expérience généraleSuper nice lady in the office, great facility "NEW ROOFS" this year!!! Very reasonable rates. Our movers couldn't 4 pieces of 1/2" 4x8 sheets of plywood, so I gave it to the owner of the facility - that's how great this place is!!!!
Keith D | Expérience généraleWill recommend this facility, staff very friendly, clear on rules, very efficient. Merci
PATRICIA S | Expérience généraleGreat friendly staff! Facility was well maintained! We will definitely do business with them again if the need arises.
BRANDIE S | Expérience généraleAwesome place and great staff and very clean
barry f | Expérience généraleEverything went well. Only needed the storage area for a month. But if needed I would see if a unit would be available.
DEBORAH B | Expérience généraleFix squeaky door. Very satisfied. Thank you.
RICHARD F | Expérience généraleNo real office. Had to drive to Bushnell to see the lady.
ALLAN B | Expérience généraleI have used this facility for about seven years now. The units are very clean, dry, well-maintained and secure. They also are the lowest price in the area. Karen and Jeannie treat you like valuable customers and help in any way they can. I very highly recommend these storage units. Merci.
paula d | Expérience généraleFacility was secure but NOT well lighted
DAVID B | Expérience généraleSuper helpful staff, have used them before and will again if needed.
samantha w | Expérience généraleStaff always amazing and friendly. Only issue with my storage unit is some of my things were full of mold. And not save able. But move went well. Thank you. Your prices are more affordable than most storage companies.
STEPHANIE W | Expérience généraleGreat people to work with!
JUAN K | Expérience généraleMerci
ROBIN F | Expérience généraleThe best storage facility that I know in Florida. Prices and service are the best.
THOMAS H | Expérience généraleKaren has been dealing with me since 2017 with our storage unit. She has gone above and beyond her customer service position. I actually will truly miss her wonderful personality and phone calls and beautiful spirit every month. She is a wonderful asset to Burns Storage. I would love for her to get recognized in some kind of way for her attention to detail she gives daily to your Company. Thank you. Kimberly Hines 813 735-2168
KIMBERLY H | Expérience généraleI rented a unit in Webster. Gave proper notice that I would be out by the 1st of June WHICH I WAS and I'm being charged $85 and no reason is given why. I will not be paying this money and the email states that I haven't responded to any of the attempts to collect the $85 but when did anybody call me about this $85 and why can't anybody tell me what its for? Whole joke
JEMYRA E | Expérience généraleVery professional!
NORMA B | Expérience généraleVery clean
george b | Expérience généraleMy only questions are why the first charge over the month fee? Why the key is imposed on you? Then there is no use for it. Thanks Julia Kaplan
JULIA K | Expérience généraleI moved out one month earlier; no longer needed! can I please have a refund ? Thank you Sylvie Pelletier
SYLVIE P | Expérience généraleI have been there for a few years and moved out yesterday. They are the best and the lady in office has always been helpful and so nice. Merci
BRANDY W | Expérience généraleVery nice storage unit with affordable pricing. Highly recommended for storage needs.
THOMAS H | Expérience généraleGood place to store your things. I had my things there for about 2 years with no issues! I only removed my things because I was finally moved somewhere where I had room for my things!
KELLY S | Expérience généraleThey took my deposit just because i moved out on the 31 so i am very mad about this i think i should had gotten it back
SANDRA S | Expérience généraleWill use again.
TANIKA K | Expérience généraleCorrection: storage location - A34 thanks.
EDUARDO V | Expérience généraleThe manager of this business was very helpful and friendly. The units and outside area are well maintained. But if you have a large vehicle or towing trailer, entrance into the facility is difficult.
BRIDGET B | Expérience généraleVery clean, convenient location, nice office help. Lowest rates in the area and a great value. Je la recommande fortement.
paula d | Expérience générale