Customer Reviews for Burrells Tire&Service Ctr Inc
(Concessionnaire U-Haul dans le voisinage)

1 419 évaluations

1600 Globe Ave   Blue Mound, TX 76131
(1 mile north of Loop 820 on Blue Mound Road)

(817) 232-1382

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 5h pm
  • Sam : 7h30 am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: 7h30 am à 2h00 pm

Services dans cet établissement :

Pour nous contacter

(817) 232-1382

1600 Globe Ave
Blue Mound, TX 76131
(1 mile north of Loop 820 on Blue Mound Road)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 7h30 am à 5h pm
  • Sam : 7h30 am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/4/2022: 7h30 am à 2h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

The owner Herold, will over charge you ever time. I will not recommend this location to anyone. I will contact the corporate office and file a complaint!

Freddie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christal C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Linda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celeste G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol L. 
Évaluation :
5

We were early but all was ready for us. Location good for our continue use. Merci!

Bill W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lathaniel J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvin F. 
Évaluation :
1

Employee was 30 minutes late to my pick up appointment. When he arrived, all he said I could had done 24/7 pick up. The 24/7 pickup wasn't working either. The website wouldn't let me. Also, box on the truck was filthy. Was filled with trash and grass. I had to clean it because I would have been charged for it.

Ricardo M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ruben D. 
Évaluation :
4

Let the customer keep the equipment for a whole 24 hours, which is one day, 12 hours is not one day

Dale G. 
Évaluation :
5

Nothing different, I have picked up a half dozen units at this location and the service is excellent. I keep coming back because I really like the man in charge

Tom G. 
Évaluation :
1

Reserved a motorcycle trailer and it wasn't there after my pick up location was changed. Very poor service and attitude. Was charged for more than I had the trailer. Tried to call was told I would get a call back and never was called back. Called again and had to wait 30 mins to speak with someone that would help reverse the charged. The whole experience was very terrible.

Randall G. 
Évaluation :
3

It was 100 degrees and a/c didn't work at all. Truck leaked some kind of fluid all over a new driveway. I should be issued a full refund. Terrible experience.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo M. 
Évaluation :
5

Rien

Brant J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Owner went out of his way to help me and made my experience amazingly easy!!!

REBECCA J. 
Évaluation :
1

Went to drop off trailer got to location that was very dirty car repair place. Waited for 10 minutes in office without anyone helping me. Walked out to garage to mechanic and asked about returning my rental trailer and was told the guy wasn't there and won't be back soon. I asked if we could call him and was told “You can do anything you want guy” rudely. I put the trailer by the other rental trucks by myself and took pictures of it. Contacted the other mechanic and he wouldn't check me in or give a receipt. I recommend you get another uhaul outlet to replace this location I will never recommend this place to anyone. Jeff Latimer (619) 417-6943

Jeffrey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fadhili B. 
Évaluation :
5

Tonya Manicchia in the traffic division provided excellent customer service, thank you Tonya! I appreciate I was able to drop the trailer after hours. I will definitely use this location again.

Christian L. 
Évaluation :
1

They charged me insurance and I did not ask for insurance, they put a charge that I did not authorize, and at the time of delivery of the trailer the place was closed and I had to do the process alone online

Ingryd N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason C. 
Évaluation :
1

start with cleaning the truck the back was not even swept out the cab was filthy and was still dirty after a lame attempt to clean with glass cleaner. Worst service ever.

Mark D. 
Évaluation :
3

The gentleman working the front hung up on Me several times. My pick up was 2 hours later than promised.

Nikita B. 
Évaluation :
5

Nice Customr service

marko B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antonio O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi M. 
Évaluation :
5

Absolutely Nothing...seamless process. Mr BURRELL goes above and beyond in his customer service! I will go no where else but to him for a uhaul. Such a nice man.

CHERYL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parker T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronnie M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronnie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica K. 
Évaluation :
2

Agent can not correct amount being charged for trailer. A refund for $25 was to be refunded for insurance declined was not refunded to me.

Allan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

Great place to pick up a U-Haul easy in and out. Very friendly and listened to my needs.

Tom G. 
Évaluation :
5

It was great. Mr. Burrell was a lot of help.

James T. 
Évaluation :
3

I specifically said I did not want the $14 insurance. Get my final bill and it's added on there. I use uhual often and this happens often. How can I make sure I'm not getting charged for it before leaving?!

Alyssa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

GLORIA P. 
Évaluation :
5

This was a great experience. The Uhaul app was not functional (adding a mobile number), so I had to go inside and do a check-in. The check-in and check-out was quick and easy. Merci.

Jennifer M. 
Évaluation :
3

Ensure the vehicle is cleaned and vacuumed from the previous renter.

Kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario L. 
Évaluation :
3

Not much parking space. And didn't find the yellow key drop box until after we left the keys in the office drop box. It was hidden by the dumpster. Very hard to find. I wish you could put a note in the app somewhere where the drop box is located at locations.

Katie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chandler C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl K. 
Évaluation :
2

The place was filthy. The truck was filthy. I had to point out that my tires looked low, they were. They trailer I was provided with was in horrible condition and by the time I got to my destination my car was only attached by the rear chain and the wheel straps were loose. My car was a good 4 or 5 inches to the drivers side from where it started

Abbie S. 
Évaluation :
5

Stop holding money in my bank account even after I have paid and returned truck. It has been 5 days and twice the cost of the rental is still pending at my bank.

David B. 
Évaluation :
1

You changed my pick up location and then the truck was not at the new pickup location, it was somewhere else. It took us an hour to locate and pick up the truck. The gentleman that assisted us was not very nice or professional. Tbh he was kind of a jerk. You have also now emailed me my rental contract 7 times. Once is enough....

Jared W. 
Évaluation :
2

Truck ran fine but was beat up on the exterior. Did the job I needed. Gas cap connector was hanging on and then slipped down the truck between trim.

Zack R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Khual L. 
Évaluation :
3

The person who waited on us was not friendly.

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZANNE R. 
Évaluation :
4

This was my first experience, location was good but the truck needs more maintenance on front axle, after 20 miles started to shake. The truck was clean, and the old man in charge was excellent.

Rigoberto V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JONATHAN R. 
Évaluation :
5

Truck was clean and ran great. Was perfect for the move we did. Thank You U-HAUL!!!

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David J. 
Évaluation :
5

Good, efficient

SUNGSIK J. 
Évaluation :
3

Make sure the capturing of the E driver's license actually works on the website

Audra S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

zachary H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sheri S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose G. 
Évaluation :
5

Accessories that are requested that are not in stock at locations, please notify asap and maybe suggest getting from another location.

James S. 
Évaluation :
4

Very polite and helpful Team members. Helped verify if other options would better suit my needs. Checked weather conditions and made sure procedure felt after hours drop off was understood.

Airykka L. 
Évaluation :
5

Great service and convenient.

Nathan M. 
Évaluation :
5

No improvement needed. Great customer service! Merci.

Tammy S. 
Évaluation :
4

No recommendations to improve. Fast friendly service.

Brant J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa P. 
Évaluation :
5

Good experience...

frank M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
1

When dropping off the uhaul, there was one employee. When I said I was there to drop off my uhaul, she responded, “I don't do uhaul,” and continued to play on her phone. She didn't give me a number to call or any advice. I had to find another employee, an elderly man, who helpfully provided a number I could call. The person on the other end told me to drop off the key in a box by a dumpster. Overall, it was not inviting and a rude experience.

CHRISTIAN G. 
Évaluation :
5

U-Haul app has never worked for me. Needs some work. Location was great.

Devin O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kulwinder S. 
Évaluation :
5

I honestly believe that Mr. Darrell is an angel. I'm not just saying this to waste my time. This company and gentleman deserves my praise. He went above and beyond to make sure that I was taken care of. He was professional and courteous. I used his company at least three times over the last month. I sincerely recommend his company to anyone who values real customer service and a good person to do business with. I will never forget the kindness shown to me during this most difficult time of my life. He is my friend.....in my head and I'm forever grateful. He doesn't say much but his actions speak volumes. If you're on the fence, I'm saying,"call Burrells tire for your uhaul needs." I know that you won't be disappointed. I can't wait to see your reviews!

Crystal S. 
Évaluation :
1

Guy was rude.

MARCUS P. 
Évaluation :
5

More deals

WILLIAM M. 
Évaluation :
2

The person that checked me in and out had no personality, no smile, no help. The truck ran good, but the box was dirty and dusty.

Bryan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis K. 
Évaluation :
1

The man who checked me in was not at all friendly, interested, etc. Eating a donut and grumpy is not customer service. In a dirty, mechanics office on top of that. Then off to another location down the street to get the trailer.

Brian H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Roxanne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DULCE A. 
Évaluation :
1

Uhaul rep was rude, I felt if I was bother. Truck was dirty. Did not have the truck I reserved. The worst experience I have had with uhaul. I have used uhaul before and had No issues

Michael H. 
Évaluation :
5

whole thing was fantastic from beginning to end!!!!

KERRY W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JE L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert P. 
Évaluation :
1

This was the most inconvenient rental I've ever done. It changed locations multiple times and was a pain.

Ashley S. 
Évaluation :
3

Process to pickup required 2 references. This should be told to the renter prior to finalizing the rental. It took 30 min to pick up the truck due to the delay.

Brenda T. 
Évaluation :
5

Everything went great and smooth T had no problems and if if need be I would rent it again from this location

BESSIE C. 
Évaluation :
1

The tire was patched and very unsafe for us to drive on, and we were promised that it was fine. We drove hundreds of miles on a tire with zero rubber on 1/4 of the tire. We also were told our moving blankets were in the trailer and they were not after driving to another “lot” to pick up our trailer. Then we weren't given any at all, but we're charged $30 for items we never received.

Rylee H. 
Non les évaluations ont été soumises pour cet établissement.

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