Customer Reviews for Bushwick Petroleum LLC
(U-Haul Neighborhood Dealer)

2 498 évaluations

1610 Bushwick Ave   East New York, NY 11207
(Bushwick And Conway)

(718) 210-4267

Heures

  • Mon–Sun
    De 7 h 30 am à 6 pm

Services dans cet établissement :

Pour nous contacter

(718) 210-4267

1610 Bushwick Ave
East New York, NY 11207
(Bushwick And Conway)

Services dans cet établissement :

Heures

  • Mon–Sun
    De 7 h 30 am à 6 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

ELISEO D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jimmy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juanita G. 
Évaluation :
3

Sandy was helpful in getting us what we needed when there was a problem, good man

Eduard V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

romel H. 
Évaluation :
2

Tell them not to change the contract at check out and charge extra.

Chaim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mayra S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesus V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mayra S. 
Évaluation :
1

They never emailed my receipt

FATMIR K. 
Évaluation :
5

Nice

Elvin R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dawn J. 
Évaluation :
5

The services was fast easy, vehicle was ready when I got there. Once u reserve it online.

Carlos T. 
Évaluation :
1

They over charged my card

sHADAE H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shadae C. 
Évaluation :
5

Everything was A O K very good service

joseph J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

nabulungi L. 
Évaluation :
2

The truck not clean all the time I get truck in that location is alway complaining the last one is terrible the slide door in back not close inside was stink badly I have clean before it was used.

Sakiru O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dominic A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brittney M. 
Évaluation :
5

The location was perfect. I was able to check out very quick. The customer service from the gentleman handling my request was extremely professional. I will definitely do business with this location again.

Stuart K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josefina G. 
Évaluation :
1

Truck wasn't driving good old and dirty

Glasco F. 
Évaluation :
5

Customer service was excellent and they never let customers wait for service

Juan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

aNTHONY B. 
Évaluation :
1

My breaks barely worked, the uhaul was sticky all over inside. The gate was hard to close. The best way to describe the vehicle assigned to me is that it was a death trap.

Chasity R. 
Évaluation :
5

Excelente

LIOVELYN P. 
Évaluation :
5

Excellent service

Anderson H. 
Évaluation :
2

The guys there are very annoying I pay for the uhaul my brother is the driver yet they give my brother a hard time every single time that they want to see my debit card and now they are saying I have to physically be there. And the location downtown the biggest one in Brooklyn they gave him no issues at all

Michael L. 
Évaluation :
5

Very nice and great service 👍🏽

Marleny E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Romaine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jabali B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARVIN L. 
Évaluation :
5

I had a great experience with uhaul at that particular location. Other locations closest to me had no availability. Not to mention that I called 40 minutes prior to pick up. There isn't anything negative I can think of.

Gail M. 
Évaluation :
5

S.O.

OLUYEMISI O. 
Évaluation :
5

A customer, when check in online like upload documents and provide cc info should not be asking to repeat same procedures in the pick up location.

A.M. U. 
Évaluation :
5

Process was much smoother than in the past. Looks like they eliminated the use of cellphone check-in. Previously, they would ask for you for your cellphone number and send you text with a link to complete the check-in process. Which would also allow you submit pictures of the condition of vehicle should you feel the need to do so. Location is excellent for me. Since it's close to home. Vehicle was clean, However, the interior handle to unlock the front passenger door was found hanging. Apparently, it been previously reported & noted. Later on, while driving the vehicle, it was discovered the horn wasn't functioning. I mentioned it upon returning the vehicle and was given a head nod gesture as a response. I do recommend this location. However, make sure you thoroughly inspect the vehicle prior to leaving.

Adawel T. 
Évaluation :
5

Very happy with there service, the employee was very fast the truck was clean and was very full in gas.

Carmen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aaron M. 
Évaluation :
1

I would suggest that the vehicle is cleared before renting. The truck I got was deplorable even the drivers section was dirty. Please do better

Buela B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AM U. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Yesid N. 
Évaluation :
3

mejor atención al cliente porque entregue la camioneta alas 2:00 y me cerraron asta las 4::21 de la tarde

LuisOmar P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

esteban E. 
Évaluation :
2

all the car engine lights were on on the dashboard, they did not have the blankets or the dolly I needed and ordered, tire was deflated, etc

Vincent S. 
Évaluation :
3

I made my reservation weeks into advance but my pick up location was changed last minute and they did not have the additional items I reserved when I went to pick up. Poor management.

Jaime G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caridad C. 
Évaluation :
5

The entire team in that location is very respectful and always helps out with whatever requests I had . I used that same location at least 5 times already

RIZWAN W. 
Évaluation :
4

To have the cab wipe out .. Sanitize as well during these hard times

Terrence D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tracy J. 
Évaluation :
1

Stop being a UHaul representative. You got our trip off to a very frustrating start when you gave away our reservation and we had to use a truck with no ramp that was too small. And you also didn't include the dolly I had reserved. Awful experience.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GUSTABO D. 
Évaluation :
5

super good

JUANCARLOS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar G. 
Évaluation :
5

Rien

SEAN I. 
Évaluation :
1

when I rented the uhaul . I was told to park wherever theirs room when i return it. When I returned the uhaul, the BP employee that works outside took the keys to check the vehicle. He told me to move the uhaul and mind you , I parked exactly where I received it. I told him that I brought the vehicle back and parked as I was told when I picked it up. He said that it's not his problem and he's not gonna close my rental and continue to charge my card. very unprofessional and that man should not be allowed to deal with customers. when I went back inside to get the keys because I wanted to move the vehicle so I wouldn't be charged more . He began to laugh at me. I'll never rent their again if that man is still there, and when I told him that I was gonna report him to Uhaul. He said he doesn't care because he works for BP

ANTHONY Z. 
Évaluation :
1

The truck was in terrible condition it could barely go on the road it was really wonky it barely made it to where I needed to go I am very disappointed with the service

Patrece F. 
Évaluation :
4

Allow the people to be able to pick up at the spot if needed like before. Make sure the online application be a choice for costumers.

Mamadou S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maurice J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bianca G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniela D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose M. 
Évaluation :
4

Location is fine. Equipment excellent. The app sucks. No flexibility. No pricing.

MAXIMILLIANO E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AKOLADE O. 
Évaluation :
1

Switching my pick-up time and location at the last minute to two hours later at a another location a half-hour drive away put my moving plans behind schedule. No reason was given why my reservation made over a month before was chosen for this inconvenient treatment.

KEVIN P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ashmita M. 
Évaluation :
5

Easy to do business with, and fast.

Duong N. 
Évaluation :
1

The staff that work at this location is incredibly rude and difficult to work with. There were also homeless people sleeping in the back of at least two of their trucks in the parking lot. I would never come back to this location ever again.

Evan G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Parrish W. 
Évaluation :
5

The van was generally clean but the windows were dirty so I had to take the time to wipe them down. Luckily it was a gas station location so used the squigee there. The UHaul attendants were very helpful and pleasant at this location and it was close enough that I was able to walk back home. Will definitely be coming back! Th am you so much.

Michele B. 
Évaluation :
4

The truck was very clean. Parking when returning the truck was tight and somewhat difficult.

Christopher H. 
Évaluation :
5

Nothing. I love the team at the BP Bushwick location. Sandy and Vodou are great and so helpful.

Shelly F. 
Évaluation :
3

Van was in good condition but the place did not have dollies and that made my move significantly more difficult bc I did not have time to go get one at a different location.

Lane C. 
Évaluation :
1

Do not use this location if you want to reserve. They gave out the truck I reserved and was inconvenienced. Had to spend money to go out of the way after not being able to get a hold of anyone from uhaul. Usually uhaul is super straight forward and this was by far the worst experience of my life.

CAROLBERNICE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley H. 
Évaluation :
4

when returning the equipment the store should inspect it to make sure there's no damage, instead of saying we will email you. The problem with that is if someone out there damages the vehicle before they get to inspect it they'll think that I was the one that did the damage

LAWRENCE V. 
Évaluation :
3

My pick up location was changed at the last minute by UHaul. This location was not conveniently located for me. Also, the cab of the truck was dirty and I had to clean it.

CHRISTINAMARIE N. 
Évaluation :
3

The car was very dirty. Not cleaned whatsoever - dirty seats, unclean mirror, and trash in the back. The location was also not at the address listed. It was across the street which was confusing.

Mitchell T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter B. 
Évaluation :
1

Truck wasn't ready somewhere else, had to come here to get a truck. It also wasnt ready despite there being several trucks in plain site that weren't being used. Some trucks had people living in them.

Bradley L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony P. 
Évaluation :
4

Actually have the truck there!! It wasn't there. I wasted an hour waiting around before I finally got a new truck.

Lane G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Latricia G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benjamin S. 
Évaluation :
2

No one seem to care. And I received no confirmation that the van had been returned! I ended up doing an online return after I dropped off the keys.

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Extremely helpful and responsive customer service.

Corinne C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrew K. 
Évaluation :
2

customer service was fine - everyone was nice and friendly, but they didn't have the equipment we ordered and then they parked the uhaul in an inaccessible place, making it very difficult to pull out of the spot. There was also empty liquor bottles in the back of the truck.

Suma S. 
Évaluation :
2

The truck is very dirty inside the cabinet

Melvin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony P. 
Évaluation :
1

I've used Uhaul many times even though I manage a junk company of my own. I could simply use one of my junk trucks to move my items but I use Uhaul because of the convenience it presents when moving. Uhaul can be located almost anywhere and the process is always simple. This one location was nearby and easy to use but they grossly OVERCHARGED me for a 9” van. I drove to a storage unit that was less than 20 miles away to pick up three items and drove back to my apt in Bk. The Uhaul site was literally 5 mins away from me, so the entire move lasted less than 3 hours (10:30am-1pm). I somehow got charged over $100! That is the most I've ever paid for a Uhaul and I will never again go back here. Just to make matters worse, this van was extremely dirty. The rug in the back of the van looked like it hadn't been cleaned in months and it ruined my furniture by leaving dark streaks on it. From a fellow manager who works for a junk moving company: HOW ABOUT YOU CLEAN YOUR VEHICLES? A good pressure washer from Home Depot is about $200-$300. Thats a simple three rip off transactions, in one day. As a matter of fact, if these are the prices Uhaul will be charging clients who use their service for less than 3 hours, I may never use your services again. For that much, I'll get movers next time.

Jorge G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seon C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mohamed O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hayrullo U. 
Non les évaluations ont été soumises pour cet établissement.

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