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KAREN W
Customer Reviews for Busy Corner Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I did not get my rental agreement back when it was taken to get my equipment. Prob part my fault for not asking for it, but it should be a process to get the customer their rental agreement contract so he can return the equipment with no hassle when he returns it.
MARK GMake sure things like the check engine light and tire service are not coming on. Makes concern that the truck could have issues and we would be responsible even though it was already in there
Maxine MAlways helpful! Always accommodating to our rental needs. Thank you again.
JUSTIN JSuper nice lady to deal with!!!
BRIAN KVery friendly
LARRY KProvide a jack with the larger trailers. I had a hard time removing the equipment from my vehicle once I arrived at the destination. It was a little dangerous
SCOTT VNa
Clint SNo one was on site during drop off
Anissa MAlways friendly customer service.
Elizabeth MVery courteous, helpful and fast. Great Experience. 1 000 % better than the guy in Normandy. Will use again.
COBY WLower your prices there was no personal when I dropped off trailer
JODI KOnce again amazing service and extremely helpful. Thank you so very much!!
RUSSELL GDo nt turn into storage area gates close with no auto open. A code is required to open gate.
KENNETH SGood customer service.
STEPHEN LPerson there was very helpful
CHRISTOPHER AAbsolutely nothing. Great service
MICHEAL JCruise control for the ten foot U-Haul trucks would be a definate plus.
LORNA DVery easy, and very friendly people
Katherine SWe booked in Winchester but no one was there when we went to pick up...called uhaul and they transfer us to Manchester, got to that location and they had transfered to another location AND changed the size of our truck to a smaller one...thankfully the wonderful lady at Busy Corner had the origianl size we needed...were told that because of the trouble we would not have to pay for extra miles but that was not added to our reservation either, again thankfully the wonderful lady at Busy Corner helped as much as she could. NOT HAPPY AT ALL with the Winchester location...very dissappointed becase we ended up having to pay for some milage that we would not have gotten!
TROY PSales person was very nice
KEVIN MGreat staff and superb service. The vehicle was clean and the location was very convenient. We have used this office before and highly recommend.
DONALD PThe location closed at 4:00PM but when I showed up just before 5:00, the individual was kind enough to still check me in and complete the return process.
RICHARD KDropped off after hours so answers not applicable to pick up location.
JAMES MEquipment was bad and leaked everywhere had to stop repeatedly a 6 1/2 hr trip took 12 hours and wasn't reimbursed for the extra gas in the truck.
Bruce PVery nice family and great service
CHRISTY PMake your website more user friendly!
BUDDY RRien
charles mThank you for an excellent rental experience.
RHONDA FExcellent and helpful as always. Thank you so much!!
russell gProcess was very quick and easy. Will always come to this location for moving needs.
krishna pVery helpful and informative. Answered every question and it was a pleasant return experience. GOOD JOB
rodney gService was great. Customer service person was very nice and helpful.
Joseph PAgain they did an outstanding job. Helpful, and accommodating. Thank you so much!! You make renting easy and reliable.
russell gAmazing as always. Friendly, helpful every time I rent from them. Thank you!!
russell gNeed more signage to indicate where the key drop off box is located for customers dropping off truck after business hours.
John CThis is a premier location for U-haul. Fortement recommandé!
William nExcellent Service! A+++
TIM MThey are always the best service and selection. We rent from them at least monthly
Russell GI Love them!! They have been so easy to work with every time we rent!!! We already have another rental with them next month. Thank you so much!!
Russell GMy only comment is that the ratchet straps were a little rusty and stiff to operate- nothing a little lube cannot fix.
ronald cI was completely satisfied with the quality, condition, and the performance of the equipment I rented. As well as the service I received at this location. No fuss. No muss. No cuss. 5 stars all the way. Thank you Michelle, you're the best!
Robert PFast and easy
mark nGreat to have this quality business in our community.
William nThis will be the only location in Manchester we will use. The woman was very kind and professional. She provided amazing customer service. Fortement recommandé!
MELISSA HWas not allowed to self return to the location I chose upon pickup which was directly on my way to my last stop. Instead was sent an address 12 miles away to return to. Again called customer service which indeed switched my drop off location to the city I initially chose but still 10 miles off my traveling path. Get there and it is pitch dark. No lights anywhere. I tripped over another trailer hitch on the ground trying to get all of the pictures. Our daughter has moved in and out of several places over the last 3,5 years during college. We have used U-Haul many many times and only had great experiences but this last experience was horrible. That's all I can say.
Shannon TThe woman that works at this location is a monster. Rude, combative, and extremely aggressive. Go to any other pick up location if you can!!!
Bryce BMichelle was great to work with during the entire process. She was very accommodating when we changed our pickup day. The truck was clean and full of fuel. The rental process was efficient and easy. Highly recommend this location for any rental needs.
daniel pThe resource working at this location was very professional .
russell cThey have been the accommodating uhaul service I have ever rent from. Thank you so much!!
RUSSELL GNo one was there. Location crowded with trucks and trailers, challenging to move around with trailer if not experienced.
Linda HThey were super helpful!! Thank you very much
RUSSELL GNo improvement needed was a perfect experience
JOHN CCustomer service was exceptional. Equipment was extremely clean. I was in and out of there in no time. I will be using this location in the future.
Victoria GThe return process was clunky. Poor mobile service in there area. The early return failed in the app. Ended up on the phone with a U-Haul associate, Mason, who was as helpful as he could be. Return site owner was as helpful as he could be, he made sure I knew what to leave and what to take with me (the rental agreement). Ended up returning next day just to take a pic of my truck at the return site. Sent at least a couple emails to service@uhaul.com that were never returned. In the end, everything worked out. I would've liked not having to do all the extra just to ensure I returned my truck. Had to wait a day plus for confirmation of my return. I'd heard of 24 7 return sites with poor mobile reception, and now I understand the complaints and concerns.
John JMerci
Bob N | Expérience généraleExcellent storage facility. The staff are easy to work with and assist you whenever needed. Highly recommend for new customers and they will be my first call if I need storage service in the future.
Jeff A | Expérience généraleAwesome service.
Eleazar L | Expérience généraleExcellent customer service.
JR m | Expérience généraleGreat business and staff. Would recommend and will use again.
destiny a | Expérience généraleExcellent service
Daniel E | Expérience généraleThe two that help me needs a raise
Wynona H | Expérience généraleClean and secure. Knowledgeable staff.
Privacy R | Premières impressionsThe owners live on the premises so I feel confident that my belongings will be protected. Owners are very helpful and assisted with completion of paperwork necessary for storage and rental.
Privacy R | Premières impressions