Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Need more signage to indicate where the key drop off box is located for customers dropping off truck after business hours.
John Clark
Évaluation :
5
This is a premier location for U-haul. Fortement recommandé!
William nickels
Évaluation :
5
Excellent Service! A+++
TIM MALONE
Évaluation :
5
They are always the best service and selection. We rent from them at least monthly
Russell Gerbman
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeanne Wilson
Évaluation :
5
Le client n'a pas laissé de commentaire.
tiffany watson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ken Rabbitt
Évaluation :
5
I Love them!! They have been so easy to work with every time we rent!!! We already have another rental with them next month. Thank you so much!!
Russell Gerbman
Évaluation :
5
Le client n'a pas laissé de commentaire.
mike oleksik
Évaluation :
5
My only comment is that the ratchet straps were a little rusty and stiff to operate- nothing a little lube cannot fix.
ronald clippard
Évaluation :
5
I was completely satisfied with the quality, condition, and the performance of the equipment I rented. As well as the service I received at this location. No fuss. No muss. No cuss. 5 stars all the way. Thank you Michelle, you're the best!
Robert Paszkiet
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rodney Beyer
Évaluation :
5
Fast and easy
mark nadeau
Évaluation :
5
Great to have this quality business in our community.
William nickels
Évaluation :
5
Le client n'a pas laissé de commentaire.
brian nichols
Évaluation :
5
This will be the only location in Manchester we will use. The woman was very kind and professional. She provided amazing customer service. Fortement recommandé!
MELISSA HARGROVE
Évaluation :
5
Le client n'a pas laissé de commentaire.
alan watkins
Évaluation :
1
Was not allowed to self return to the location I chose upon pickup which was directly on my way to my last stop. Instead was sent an address 12 miles away to return to. Again called customer service which indeed switched my drop off location to the city I initially chose but still 10 miles off my traveling path. Get there and it is pitch dark. No lights anywhere. I tripped over another trailer hitch on the ground trying to get all of the pictures. Our daughter has moved in and out of several places over the last 3,5 years during college. We have used U-Haul many many times and only had great experiences but this last experience was horrible. That's all I can say.
Shannon Teeters
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven McCracken
Évaluation :
5
Le client n'a pas laissé de commentaire.
Keith Nesbitt
Évaluation :
1
The woman that works at this location is a monster. Rude, combative, and extremely aggressive. Go to any other pick up location if you can!!!
Bryce Besherse
Évaluation :
4
Le client n'a pas laissé de commentaire.
EPHRAIM AMOU-BERRY
Évaluation :
5
Michelle was great to work with during the entire process. She was very accommodating when we changed our pickup day. The truck was clean and full of fuel. The rental process was efficient and easy. Highly recommend this location for any rental needs.
daniel porter
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa McCabee
Évaluation :
5
The resource working at this location was very professional .
russell credle
Évaluation :
5
They have been the accommodating uhaul service I have ever rent from. Thank you so much!!
RUSSELL GERBMAN
Évaluation :
2
No one was there. Location crowded with trucks and trailers, challenging to move around with trailer if not experienced.
Linda Houde
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tim zachary
Évaluation :
4
Le client n'a pas laissé de commentaire.
David Tant
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tara Buckner
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ashley King
Évaluation :
5
They were super helpful!! Thank you very much
RUSSELL GERBMAN
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael DiNovo
Évaluation :
5
No improvement needed was a perfect experience
JOHN CRAWFORD
Évaluation :
4
Le client n'a pas laissé de commentaire.
jennifer leahy
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason Whitmire
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ellen Marino
Évaluation :
5
Le client n'a pas laissé de commentaire.
vickie siddens
Évaluation :
5
Customer service was exceptional. Equipment was extremely clean. I was in and out of there in no time. I will be using this location in the future.
Victoria Graham
Évaluation :
5
The return process was clunky. Poor mobile service in there area. The early return failed in the app. Ended up on the phone with a U-Haul associate, Mason, who was as helpful as he could be. Return site owner was as helpful as he could be, he made sure I knew what to leave and what to take with me (the rental agreement). Ended up returning next day just to take a pic of my truck at the return site. Sent at least a couple emails to service@uhaul.com that were never returned. In the end, everything worked out. I would've liked not having to do all the extra just to ensure I returned my truck. Had to wait a day plus for confirmation of my return. I'd heard of 24 7 return sites with poor mobile reception, and now I understand the complaints and concerns.
John Jenkins
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Young
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Golden
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathy Hewitt
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph DeFrancesco
Évaluation :
5
Le client n'a pas laissé de commentaire.
Oliver Strauss
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Mares
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gilbert Locke
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike Shelton
Évaluation :
5
Michelle came out to help us, even though the business was closed, while we were trying to do the mobile drop off. She was very courteous and thorough.
Roger Winton
Évaluation :
5
Le client n'a pas laissé de commentaire.
William duncan
Évaluation :
5
Easy pick-up and drop-off!
JEFFREY PIATT
Évaluation :
5
The lady went above and beyond to help us.
tim shrum
Évaluation :
5
The truck stalled out on me three times
MARLO LEE
Évaluation :
1
The woman who checked in our truck was condescending when I told her I was uncomfortable pulling under the "check in" awning. She didn't speak to us until she was done with the check in then just said we were good to go. With all the problems we had on the trip she still charged us an additional fee. Customer service was called.
Teiara Blade
Évaluation :
5
Le client n'a pas laissé de commentaire.
Les Hewitt
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Hall
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Wehr
Évaluation :
5
Owner was very helpful and friendly. The return process was very fast, just a couple of minutes and I was on my way. Great location.
Mark Smith
Évaluation :
5
Good people.
Shane Waldsmith
Évaluation :
5
Busy corner is just so helpful
Donald Kempf
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bethany Bunch
Évaluation :
5
Exceptional customer service
sheila peterson
Évaluation :
3
Smooth transaction
William Neal Glass
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela Robarge
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debbie Menighan
Évaluation :
5
quick and courteous service.
Tyler Morrison
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerry Harmon
Évaluation :
5
Limited room to park
Dewey Swab
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clint Selvage
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael Early
Évaluation :
5
Owner was very friendly, professional, and will use them again for future rentals.
Frank Bennett
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald Kempf
Évaluation :
5
Le client n'a pas laissé de commentaire.
Larry Harding
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clint Selvage
Évaluation :
5
Dealt with them several times and always friendly and helpful!
MARSHALL REED
Évaluation :
5
The cost has increased significantly and I paid a total of $230 for only 6 hours. Giving a discount for same day pick up/drop off would be helpful.
MATTHEW CLARK
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kirk Sumpter
Évaluation :
3
Le client n'a pas laissé de commentaire.
Tiki Huston
Évaluation :
5
The woman who assisted me was friendly, efficient, and did a great job. I highly recommend her and this location.
Paul Chadwick
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald Kempf
Évaluation :
1
Rude
Melinda Luna
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Chisam
Évaluation :
5
Was supposed to take it to tin tak in Manchester TN and the guy there said he doesn’t take trailers anymore and to figure it out so that’s why I had to take it too Busy Corner Self Storage and they where very helpful.
David Lance
Évaluation :
5
Le client n'a pas laissé de commentaire.
david cantrell
Évaluation :
5
Le client n'a pas laissé de commentaire.
laura jent
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Lee
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Stelling
Évaluation :
5
Merci
Bob Noren
|
Expérience générale
Évaluation :
2
Location on Hillsboro Hwy in Manchester, TN refused to take the return. The location the trailer was actually returned to was accommodating and helpful. Somewhat disappointed that I had additional 7 miles to return. Location at 107 Woodard Stacy Ln Manchester, TN would be recommended.
Larry Harding
Évaluation :
5
Le client n'a pas laissé de commentaire.
edgar tello
Évaluation :
3
It was a tight area to turn around a twenty six ft truck and car hauler . I originally reserved a 15' truck but had no choice to take the bigger truck because of time and a 30 mile drive to pick it up.
Sherman Miller
Évaluation :
5
Le client n'a pas laissé de commentaire.
ASTRA BROWN
Évaluation :
5
It was all good
Maureen Dobbins
Évaluation :
3
They sent in notes & information to correct over charges and U-haul office never read information sent from Manchester, Tn
Kent Hiday
Évaluation :
5
Extremely accommodating! We had been given a drop-off location in another city despite the fact that Manchester was listed as our destination. When my husband called a nearby location in Manchester, they had just closed nevertheless the woman he talked to said she was still there and would let us bring it after hours.
Jacqueline Henry
Évaluation :
5
The lady was great and very helpful I highly recommend this place
Stacy Caldwell
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert vanhook
Évaluation :
5
Le client n'a pas laissé de commentaire.
THOMAS BECKWITH
Évaluation :
4
The manager was great! she actually was closed for the day already, but opened up to rent us our reserved truck and trailer very nice person.
jennifer mcarthur
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah Kilmer
Évaluation :
5
Le client n'a pas laissé de commentaire.
SCARLETT HENLEY
Évaluation :
3
Le client n'a pas laissé de commentaire.
Brad Ulmer
Évaluation :
5
Excellent storage facility. The staff are easy to work with and assist you whenever needed. Highly recommend for new customers and they will be my first call if I need storage service in the future.
Jeff Appleba
|
Expérience générale
Évaluation :
5
Awesome service.
Eleazar Lara
|
Expérience générale
Évaluation :
5
Excellent customer service.
JR mcgovern
|
Expérience générale
Évaluation :
5
Great business and staff. Would recommend and will use again.
destiny arnold
|
Expérience générale
Évaluation :
5
Excellent service
Daniel Entin
|
Expérience générale
Évaluation :
3
The two that help me needs a raise
Wynona Harris
|
Expérience générale
Évaluation :
5
Clean and secure. Knowledgeable staff.
Privacy Request
|
Premières impressions
Évaluation :
3
The owners live on the premises so I feel confident that my belongings will be protected. Owners are very helpful and assisted with completion of paperwork necessary for storage and rental.
Privacy Request
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.