Drop off location refused to let me drop off truck despite having U-Haul Rental signs and a U-Haul key drop box next to office door after completing the mobile application drop off process. Referred me to another location down the street with multiple U-Hual trucks in parking lot. Was again told it was not a drop off location but eventually took the truck once I told the person I had successfully returned the truck on the U-Haul application. 2nd location ended up being helpful but overall not a well organized experience.
Alexander Mackimmie
Customer Reviews for BuxBear Storage Hayden
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very easy to find location. Good lighting.
Billie StrouseThey were able to credit the dolly, and let me return a blanket a couple days late.
Kimberly A KraackNa
Katherine MurrayLorraine was so helpful to add a trailer to our truck order.
Paul LauferThe ladies in the office were nice and helpful! Smooth transaction from start to finish.
Debra Vigilexcellent service
alex Turcannice people and very efficient.
RALPH PARSONSCharged me $12 for gas when I put gas in. Will never go back.
Christina SimonsonThere was a small mixup on where to drop off the truck. I dropped it off at the location on the email I was sent. I also received an email and a call wondering where the truck was at a different location. They thought I was supposed to drop it off there, my first email said at BuxBear.
David BoydAll good.
Roy CarlsonThe truck was amazing; even driving through the storm, very impressed with its results. The employee (sorry didn't catch her name) was VERY PROFESSIONAL, and awesome to talk with. A great experience all around.
WILLIAM MORDELLEGreat costumer service no improvement needed
JOSHUA BRIGGSEverything was great, Lorraine did a splendid job and was a pleasure to do business with. Merci.
REBECCA ZAHRANBuxbear was more than accommodating. Lorraine was super helpful and called after I dropped my truck off to make sure everything went smoothly. It was much appreciated.
Vanessa HenleyReally well presented offices, Adrianne the manager was helpful and polite.
Rod MorrisWould not recommend UHAUl. This location was fine but our experience with UHAUL was terrible.
Ann MahoneyThe lady who checked us out didn't know how to do it. She was on the phone to the manager the whole time getting instructions on how to check out a truck. Took over an hour to get the truck.
Connie RushingRefer customers to another location!! Do not allow remote or mobile pick up or drop off options for this place. Avoid this location.
Andrea NewsomThe people at All Storage Northwest were very professional and helpful, concerning my truck rental.
Bruce Oren