Wonderful in every way!!!!!! A+++++++++
Harold L
Customer Reviews for Byrds Mini Storage Dawson 400
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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My first choice for u-haul rentals. Great customer service!
salvador cStaff was very friendly and helpful. Easy pickup and drop-off.
Jon CI love these wonderful people. So nice and helpful
Phillip VExcellence in every way!
Kevin MVery nice ladies work there explain everything and make it a pleasant experience!
Karen OThe van was dirty but more importantly, the tire sensor light was on when we got in. We though perhaps it may have been cold or from not moving so we gave it a few moments to see if it would go off. It did not. We returned the van earlier than we wanted to as we were concerned one of the tires pressure was low. When we turned it in, the lady at the desk said she should have told me it was on. Why I wasn't given a different van I am unsure of but this should have been fixed before anyone used it.
Susan TThe staff was very friendly and helpful!!! The pick-up went very well!!! The equipment was a car dolly they wanted rid of and a one-way rental was the best way to do it... Tire strap broke a little over halfway home. and the right taillight worked about half the time.. Dealer had 3 newer dollies with surge brakes and gave me the worst one of the bunch for 12 hour drive...
Michael GEverything was great .
Jimmy TThe return on the app does not work. Had to go to the website
Ronald PExcellence. In every way! Love!❤️ A#######
Kevin MVery nice staff, no hassle!!
thomas dGreat staff!
Mike HPam Bryant gets all the gold stars! A++++++++¥
Kevin MThe owners were knowledgeable and pleasant. I highly recommend Byrd's Storage.
DARRELL WI really like this location. The service and people are very friendly as well as helpful
MICHAEL LGreat friendly and helpful staff, they loaded and unloaded the trailer.
Dan TPleasant ladies in the office.
Patricia GNo issues at all with location or equipment. Only issue was with returning the vehicle through the online drop off process. As I was taking the requested pictures, the web page gave an error and returned me to the dashboard and I was unable to continue the drop off process. I just hoped that everything was received appropriately but had no confirmation of that.
Brittney HGreat location and excellent customer service.
Mohammed II can not think of anything you can do to improve. Everything went great. The vehicle was clean and ran perfectly. The people at U-Haul were both friendly and professional. I will use Byrd U-Haul in the future and recommend them to my friends.
Brian RThe key item that downgraded my experience is that the online system has no inventory control or availability. Meaning I booked two dollies that are not even available at the location. In addition, blankets were an issue also. I did get the trailer needed and even returned 3 hours early. I wished that there would have been some return in rental fees.
Kenneth GFriendly staff and were very helpful! Will rent again
Christopher GThis location is so professional and so helpful. Really took the time to explain everything. Definitely will use n future.
Stephanie DI absolutely love dealing with Byrd! They are the friendliest people I have ever met! I will always recommend them for uhaul and storage.. thank you for always being so sweet!
PAMELA BContainer was dirty!
Ravi Rexceptional customer service!
Mark YAlways have excellent service from everyone at byrds! We had a little bit of a problem getting the ramp to go back up but thank goodness it all worked out fine!
CHRISTINE CJennifer and Pat are so wonderful.! the very best! They get all the gold stars
Kevin MDe l'excellent travail!
isabelle bStaff at this location called ahead of time to ensure that I had everything that I needed to have a successful rental. Location was easy to find and well marked.
Hudson GExceptional in every way! Pat is so terrific! All the gold stars!
Kevin MLove these ladies in both Dawsonville locations !! They made my stressful move much better
CHRISTINE CBest U-Haul I have been to!!!
Tony VFriendly staff. Awesome customer service.
Carlos AKeep the Good Work up. Thank you
Jason TTruck had over 160 000 miles and broke down on Interstate for over 2 hours. Had no oil in it.
Kenneth MI needed a 10 foot truck. Pat worked so hard finding me a 10 foot truck and having it at this location for me. This woman goes out of her way to keep and make customers extremely happy! She is so wonderful, and so friendly to deal with!
Kevin MI was surprised that this location was closed on Sarurdays. Not convenient.
Jim JGreat service, and truck was clean and drove well!
Justin DTop of the line! Exceptional people, exceptional in every way! Pat, Pam and Jennifer are Wonder Women of 2023! Superheroes! I rent U-Haul, vehicles and equipment for my business weekly here, and always the very best! never ever a bad experience!
Kevin MGreat Customer Service 👌
Elgin WSuperior in every way! The best U-Haul rental experience ever!
Kevin MTerrific in every way! The very best! Pat & Pam get all the gold stars!!!!!!!
Kevin MAsk the nice attendant to help you move the side windows where you can see. I just couldn't do this myself. Loves the van. Loved it. The wonderful desk clerk was great. The nice man who parks the van was great. Great experience. I will Be using again. Thank you. Janie Burel.
Janie BPam and Pat make renting a U-Haul so very easy! Very professional and make renting a U-Haul so very much fun! Merci!
Kevin MAbsolutely nothing! Keep doing what you're doing.
Ray WNo improvement needed. Wonderful service.
Pat HOur last that checked us in was awaome! I believe her name was Catherine. Excellent customer service
Jesse BExcellent in every way! Pat is so wonderful!!!!!!❤️
Kevin MStole $200 from my account for having the trailer 2 extra days when the trailer was dropped off the same day.
Cory DThe ladies at the front desk were very helpful and friendly
Chad PThe guy met us outside before we could even come in was very polite made us feel very welcome in out new state we moved to and also welcomed us here!
Whitney SThe best in Dawsonville
Franz AMost helpful team I have ever encountered when it came to renting a uhaul!!!! Moving can be stressful as it is and they did their part to make it easier!!!
Emma MFriendly team that works at this location.
Ron RThis location I would definitely recommend very nice and clean storage people are very professional and helpful great service can’t say enough especially if you have a big rig moving van thank you BYRDS mini storage god bless
Tevita fWas a fantastic experience!
Michael KThe experience was as smooth as silk and he ladies were both knowledgeable and friendly.
Edward MThe front desk ladies were awesome!! So friendly and helpful!!
Jim SPam Bryant is Awesome!!!!!!!
Kevin MCourteous, professional, friendly. Very pleased
ERIC D