Évaluations des clients C A R S S

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de C A R S S

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Gabriele Z. le

Évaluation :

This is the worst drop off location, which made my uhaul experience a nightmare, and because of which I am very unlikely to use uhaul ever again. We brought the truck here in the first place where there is a sign that says “no box trucks” so we took it to a nearby location where we were unable to drop it off, we called uhaul and a very rude lady said we MUST drop it off at the location on the app. We went back and wasted about 40 minutes trying to figure out where to park this 26 foot truck. The parking lot is small, there were other cars there and on one side it says no parking. Obviously this truck couldn’t fit in 1 parking spot, so we had to park it off to the side. We wasted an hour of our night driving back and forth and trying to figure out where to leave this thing. Worst experience ever.

michelle D. le

Évaluation :

There was no one in the place that came out to help me. There was already a customer waiting that had not been helped either. When someone finally came out, he told me to "just drop it where it is". He did not come out and unhitch me, he just watched from inside as I (a 51 yr old female) struggled with it all by myself. Then he didn't want to sign my contract stating I had returned the trailer. I had to ask several times.

Mark R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kristina S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steve R. le

Évaluation :

When I booked the truck I didn't realize it was from a vendor and not the U-Haul center. there was no one available to complete the transaction and we had to go to the U-Haul center to finalize and that took the better part of an hour.