Customer Reviews for CJs All Access
(U-Haul Neighborhood Dealer)

440 évaluations

300 E Orange Ave   Tallahassee, FL 32301

(850) 298-8200

Heures d’ouverture

  • Mon: Closed
  • Tue-Thur: 12 pm–6 pm
  • Fri-Sat: 10 am–7 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(850) 298-8200

300 E Orange Ave
Tallahassee, FL 32301

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Thur: 12 pm–6 pm
  • Fri-Sat: 10 am–7 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Ollice Weaver 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jessica Fernandez 
Évaluation :
3

Le client n'a pas laissé de commentaire.

petra THOMAS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond Mcnamara 
Évaluation :
2

The location was very sketchy, but worked for 24/7 availability. Returning the vehicle was very difficult due to the app being finicky. Don't think I will do it again.

Julia Renter 
Évaluation :
3

I had to drive 35 minutes from my home to return the truck, when there was a location 5 minutes from my home. I know this is your plan to have other people move trucks for you. Good for unhaul bad for CUSTOMERS. Will never use uhaul again!

Anthony WHITE 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Quanisha Rice-Royale 
Évaluation :
5

Excellent service à la clientèle. Customer service is the best I ever had with Uhaul. Location is very convenient.

James Dossier 
Évaluation :
2

Training for employee. Both on a technical level and also to help her understand a bit more professionalism should be displayed. Customers shouldn't feel awkward because an employee hasn't handled a specific type of transaction before.

Elliott Fitzgerald 
Évaluation :
5

Same as you did for me!!! Very nice and greatly helpful

Brenda Repress 
Évaluation :
2

The location was in an unsavory area and the building was not open. There was no one to talk to, it was very nerve wrecking for a female to pick up the vehicle alone. The vehicle given was damaged physically, the cargo area was dirty, vehicle overall was very outdated and worn.

TAMMARA COLEMAN 
Évaluation :
3

Le client n'a pas laissé de commentaire.

shameka Sweet 
Évaluation :
3

The truck was pretty ragged. The windshield was cracked and the transmission felt like it was about to go, it was difficult to get the truck in gear. Also, your app is very unstable. It took me almost and hour to check in on the app and I was not able to return the truck on the app.

Francesco Bianchi 
Évaluation :
5

The customer service was really good, and professional!!

TERRON LINDSEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Lopez 
Évaluation :
1

Poor customer communication. Gas level at pickup much lower than company-required level.

Cassandra Wilson 
Évaluation :
5

Wonderful!!

Edward Jenkins 
Évaluation :
3

Finish up with present customer before helping another one

ronnie tompkins 
Évaluation :
5

Good service,friendly people

Vladimir Kadola 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shanetta King 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marcellus Harris 
Évaluation :
1

The lady that runs the store is very unapproachable has a nasty attitude and not very helpful.

Stephanie Harvey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arnecia Floyd 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charlotte Martinez 
Évaluation :
5

customer service was excellent in helping us pick out the proper equipment for our move.

Jessie Sudduth 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Randy Weinstein 
Évaluation :
3

Everything was great, but the AC did not work and lets just say the location is not Rodeo Drive. The online pick up is clitchy.

Raymon McNamara 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RodRicos McCray 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nadia elias 
Évaluation :
5

Great customer service! Called to confirm, helped adjust the reservation. Amical

Pamela Long 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ezra siegrist 
Évaluation :
5

The attendant was very accommodating. She assisted me so well. Sorry i forgot her name but shout out to you maam and kudos. Theres a check engine light indicator with the truck i rented. Maybe you guys should check that out. Thanks, Mahedy

Mahedy Brizuela 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michelle Anderson 
Évaluation :
4

Not a good area. I believe the dolly I ordered was stolen from the back of the truck.

Kimberly West 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chardelyne Mercure 
Évaluation :
5

Greatt, Service, Greatt, People

trenton pinkney 
Évaluation :
3

Le client n'a pas laissé de commentaire.

pete hopkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie Miller 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gracie Hughes 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kendra mitchell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Talisa Banks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna Harthausen 
Évaluation :
5

Such a pleasant experience. Management was extremely nice and helpful.

Nancy Murchison 
Évaluation :
2

First of all the building location had poor directions on contact information on speaking to someone to pick up the truck. Secondly the lady behind the counter wasn't very friendly at all with assistance in trying to do online registration. Thirdly we dropped the truck off at the appropriate time and no one was at the location to speak with nor was there enough service to check the truck in online. Therefore we took pictures of the entire truck upon delivery and placed the keys in the drop box.

Jonathan Wirth 
Évaluation :
5

Mrs.Jazz has great customer service. Very friendly environment.

Kimberly Wilson 
Évaluation :
5

Excellent service

Carla Millette 
Évaluation :
1

The entire process sucked

Edward Francis 
Évaluation :
5

Everything went well

Roosevelt Travis 
Évaluation :
5

My second time renting from this location. Great experience.

MICHAEL SHIELDS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tara Monfee 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sheryl Glee 
Évaluation :
5

Employee was very nice and helpful to try and explain what could have happened with the situation and help me.

QUINNA SHANISE JONES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Talisa Banks 
Évaluation :
1

This location charged my debit card $456 without telling me. They charged me for days I had already paid for. When I called the woman was very rude and finally told me she would have the manager call me back and I could call the 800 number. No one from the local office ever called me back.

William Frost 
Évaluation :
1

Horrible and VERY EXPENSIVE experience. First, my reservation was moved w/o my permission to another uhaul location that didn't open till 12pm. I was forced to do self check in, which was terrible, my phone wasn't able to do. The truck was horrible to drive. the driver's seat leaned to the left, so my back was killing me. the seat doesn't slide up, so i had to drive with 1 TOE ON THE ACCELERATOR which made it very uncomfortable for a 3 hr drive. the windows don't seal so i had to listen to a high pitch squealing noise, a service light came on so i was very nervous the whole time. then returning the vehicle due to the self return was a nightmare as well. I WILL NEVER USE UHAUL AGAIN.

JULIE DANIELS 
Évaluation :
5

Very friendly service and informational

Kyle Wheeler 
Évaluation :
5

It was a lot of roaches and bugs in the back part of truck

Darius Atkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Dittmar 
Évaluation :
5

U-Haul went above and beyond to help me out. Never moving without one again

Dianna Bradley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERICA JACKSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary Petrolia 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabrielle Argueta 
Évaluation :
5

Very easy process. The owner was very nice. I will definitely recommend to others who need to rent a truck.

Renita Glover-Hannah 
Évaluation :
1

If I could give a negative review I would. I came to this location on 7/23/22 to pick up my reservation for a 15' truck and two TV moving boxes. After standing in a long line(I get it, it was a busy weekend) I was told they didn't have a truck for me. They were able to find one near me but for way later in the day. I then had to re-wait in line to pick up my moving boxes despite having already ordered and paid for them. I ended up spending 75 minutes in the location just to leave empty handed.

Dillon Quinn 
Évaluation :
2

Pickup process did not align with the process the location had in place. Instead of the lock being on the truck with the dolly and pads inside, the lock was in a box at the front of the building (truck behind the building). Pickup took way longer than it should have. Other than that, the area is a bit questionable safety wise.

Derek Tryon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kierra Foresyth 
Évaluation :
3

The average rating is to the pick up location, but based on the inconveniences I went through, as I successfully completed my 15' truck rental application on U-Haul's website on June 25th for July 6th @ 6pm pick up; however, on July 6th am, I was contacted by customer service indicating that they didn't have a 15' truck available; therefore, I was offered a 20' truck for no additional charge. I declined this offer, as I didn't feel comfortable driving such a big truck. I was told that they would continue trying to fulfill my request. That same morning, I received another message for pick @ a different location, now for July 7th @ 8:30am. When I arrived, they didn't have my 15' truck, so they called their operations department and located a 15' truck to be picked up @ another location @ 9:15am. I arrived @ CJs location and even though I was told that it was closed, this generous lady was there and completed my rental process. The lady stated that that truck was supposed to be picked up the night before, which in turn was my original location and pick time. The truck was not filthy dirty, but it was not clean and the AC kept stopping blowing air for several seconds and coming back on again.

Rafael Gomez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN PERKINS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel Harris 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHristopher Davis 
Évaluation :
1

Agent was unpleasant, unwelcoming, and snarky. She talked on the phone while I was waiting to be checked in and checked out. Customer service needs much improvement.

Tiffany Moye 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley BakerDenson 
Évaluation :
2

The truck I used was old, beat up and out of uhauls standard. The location was hard to access and not user friendly.

Austin White 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David Ordner 
Évaluation :
1

I currently have a negative on my account of $79 from a pending charge. I have already paid the whole amount. The lady blamed my bank for not releasing the funds yet. This is completely unacceptable.

Anniesha Gallon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK SAWICKI 
Évaluation :
4

The drop off was closed. I was uncertain about leaving the truck there for them to check in the next day. However, they did it promptly and I was notified. All was ok. signage of where to leave trucks would have been helpful. there were no marked parking spots available and no other Uhaul trucks there. I just left it beside the bldg.

Amy Atchison 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ronald Williams 
Évaluation :
2

Was a very confusing check-in process. Store was weird and there were random children of the employee running around. A very unpleasant experience.

Michael Butler 
Évaluation :
5

Great service very fast and made my moving experience much easier would greatly recommend them, staff was friendly

Garrett Horvath 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Goss 
Évaluation :
5

Nothing great customer service

JANET KING 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hoiyan Pang 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Crystal Cook 
Évaluation :
5

Le client n'a pas laissé de commentaire.

catherine Ehlen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW MORRIS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leah jackson 
Évaluation :
5

Very professional and fast friendly service. The female was professionally dress and extended her service beyond expectations

Sandra Mack 
Évaluation :
1

Le client n'a pas laissé de commentaire.

francesca dial 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott Keiling 
Évaluation :
2

This location customer service needs to be improved. The staff attitude was terrible and unfriendly.

Wanda Mitchell 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JACQUELINE CALLAHAN 
Évaluation :
5

The customer service was EXCELLENT, very friendly and helpful.

Tyrone Scorsone 
Évaluation :
3

I didn't realize that I had bring the truck back in pristine condition. They literally made me sweep it or pay 25 dollars. WTF!

rafeal andrades 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERICKA GLENN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shelia howard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LENORA SCOTT 
Évaluation :
5

Rien

LAVERNE WILLIAMS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD MCELVEEN 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIMESHA HARVEY 
Non les évaluations ont été soumises pour cet établissement.

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