Évaluations des clients Cabaa Automotive LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cabaa Automotive LLC

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Loren A. le

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The only way we new it was the U-Haul place was a truck parked in the street. The agent was a nice guy very helpful.

Denver E. le

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Le client n'a pas laissé de commentaire.

Glen H. le

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The gent went above and beyond his duty and re-wired my Suburban to fit the vehicle dolly, then fixed a blown fuse when I had no indicators upon my return.

pearl T. le

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Truck was available at time needed it. Didn't need reservation in emergency move. Steven was very helpful and made our trip fill safe for our destination. Thxs for service.

Justin S. le

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Professionalism

Vivian H. le

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I had a 24/7 reseveration. The truck was not available at 9am. Location gave good discounts for this inconvience. Location is an used car sale lot. It is what it is. It did have the 15ft truck I needed on short notice.

Justin S. le

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Le client n'a pas laissé de commentaire.

Christy E. le

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Le client n'a pas laissé de commentaire.

Charles R. le

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The return was super cool and I definitely would drop off here again

Michael U. le

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Le client n'a pas laissé de commentaire.

John V. le

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Le client n'a pas laissé de commentaire.

James L. le

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Le client n'a pas laissé de commentaire.

steven H. le

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Le client n'a pas laissé de commentaire.

steven H. le

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Signs that direct the customer to which building is yours, this location is kinda hidden

JOSEPH C. le

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Clean the office the piles of paper and half-eaten pizza seemed like a bit of a hazard, Organize the flow better to let customers know where to park - the used car dealership guys scowl at the customers if they don't know where they are going, don't have clients walk through the garage - not only was it loaded with tripping and slipping hazards, but it's just not somewhere customers should have to go. The service was friendly, the equipment worked as expected, and I liked having the phone text links to send my photo ID and images of the trailer. I'll probably avoid this location in the future however due to the disarray and potential hazards.

AMY G. le

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Le client n'a pas laissé de commentaire.

SARA K. le

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They were nice understanding of the situation of which we had gone through.

Patricia C. le

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The young man who helped us was so amazingly helpful. He went above and beyond taking care of us with the rental of our U-Haul trailer. It appeared that he helps a lot of people. As busy as he was, people seemed willing to wait for his help.

Corey S. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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i told the clerk i handed the keys to about the missing dolly. still i later received another call from another employee inquiring where the dolly i never received in berkeley was.

Jeremeiah W. le

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Le client n'a pas laissé de commentaire.

Peter M. le

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Le client n'a pas laissé de commentaire.

Albert M. le

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The cabin where the driver & a passenger sit is so stinky! They should wipe the whole thing with disinfectant wipes after a customer returns the unit (truck). They can do better in being a presentable location, but in spite of this, the rental personnel is relatively friendly.

Nancy B. le

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Le client n'a pas laissé de commentaire.

Paul B. le

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Le client n'a pas laissé de commentaire.

Emma H. le

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I put in a reservation for pick up at the craycroft/speedway location. I would have liked to pick up my equipment there. But this location was prompt and efficient.

ADAN G. le

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Great customer service and friendly staff

William M. le

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As stated in other reviews, this location also doubles as a car sales lot and auto repair, which was a little confusing at first but signage helped out. When I got there, the guy was under the hood of a car but stopped what he was doing and helped me right away. Once he verified my reservation, we walked out back out to the yard. The trailer was as you would expect rental to be, decent shape, used but functional. He hooked to the back of my truck and I was in and out in less than 15 minutes. Mechanically, the trailer drove smooth and easy and I didn't have any issues. When I brought it back, check in was even easier. Overall, a very good experience and would definitely use this location again if needed.

Cr H. le

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Le client n'a pas laissé de commentaire.

steven H. le

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Le client n'a pas laissé de commentaire.

VICTOR C. le

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Le client n'a pas laissé de commentaire.

donald E. le

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its hard to find, they are on the south east corner of first ave and blacklidge its the second door from the front or thew the back of the shop

steven H. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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My reservation was changed one day before pick up to 2976 N 1st Ave even though I had made my reservation three weeks before online. Five days before my pick up I called the 3555 E Grant Rd location where I had made my reservation to verify that everything was set and there no problems. I believe my call was routed to a call center and I was not aware, the lady I was speaking to assured me that everything was fine and helped me reserve a storage unit in Eugene. However that never happened, my equipment pick up was moved to Cabaa Automotive the day before my move and a storage unit was never reserved for me. The truck I got was filthy inside and out, I had to sweep out a lot of dirt and some broken glass before I could load my stuff. This has been my worst experience with uhaul and I am tempted to take my business elsewhere in the future.

Julia F. le

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Le client n'a pas laissé de commentaire.

sean O. le

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Le client n'a pas laissé de commentaire.

Tiffany C. le

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None. I've used this location several times. The staff is courteous and efficient, and the trucks are clean. I have recommended this location to friends.

vincent P. le

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Le client n'a pas laissé de commentaire.

steven H. le

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Le client n'a pas laissé de commentaire.

Deanna L. le

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The team was awesome...as per the usual!

Galen A. le

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Not a thing

donna P. le

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I don't think you could improve anything the gentleman working was very helpful very nice everything went smooth no problems and I think it was great

WHITNEY F. le

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Excellent Service!

Tyler W. le

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Le client n'a pas laissé de commentaire.

Christopher R. le

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The pick up location is at an automotive repair place where both auto repair and truck rentals are handled. The lot is rather large which is nice for moving both a truck and trailer around. It's in a mixed use area (both residential and small commercial) in an old part of town so it's not a bad idea to use a mapping app since it could be easy to drive past. The man who helped us was really nice, very friendly, and extremely helpful. He made sure we had the amount of rental time we needed and the number of miles we needed to travel since our drop off place was a good 50 miles from our unloading place (it is in rural Kansas so towns can be quite a distance from each other).

AIDA S. le

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Could not find location not alot of room to park truck

John S. le

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Le client n'a pas laissé de commentaire.

vincent P. le

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Perfect experienced made job easy

ERHARD G. le

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Le client n'a pas laissé de commentaire.

FELIX R. le

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carlos treated me like i was family

john C. le

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this shop seams very busy, the employee's stopped what they were doing to help me with my move

boyce C. le

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steven was very helpful

Yolanda P. le

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Great customer service!

vincent P. le

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Le client n'a pas laissé de commentaire.

Ty B. le

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Le client n'a pas laissé de commentaire.

JEAN N. le

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The truck ran super ??

Irene C. le

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Better location - felt very uncomfortable being in the area! Easily accessible to transit. Used VIP taxi couple blocks down the road for pick up. VIP taxi service recommended for customers after drop off.

James F. le

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The people who run this particular shop are nothing more than thieves and some of the lowest life forms I have ever had to deal with. They do not know how to even operate the computer. It took almost one hour to process my scheduled appointment. The equipment was at the location but was not entered into their system as being returned and on site. When arriving at the location which seem to be adjoined to a car dealership, my wife and I were unable to determine where the u haul store entrance was even located. There was a very rude Russian man who screamed at both me and my wife for parking in the lot of the actual u haul location. We were made to feel very uncomfortable and he was extremely rude and told us to leave. We were in the right address and parking lot but he told us that u haul was not there. Finally after figuring out that he and the mechanic shop that facilitates u haul services shared the same building the grease ball mechanics who seem to be a u haul sub station told me I was in the right spot . They were very unfriendly and un professional and also rude. It does u hail a great dis service by dealing with these slime balls. I will never use their services again.. I was overcharged and so a stop was made on the payment. I refuse to pay thieves.. My wife and I were very embarrassed and disappointed. I advise u haul to remove their business from this location.

lisa M. le

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The person who rented my the big truck was extremely rude,rufussed to rent me the van saying my single mattress wouldn't fit and kept taking the keys for the truck back out of my hand treateni g not to even rent me the truck. I started crying and had to beg then for the truck. Worst experience of my life! I will never use any uhaul again

Steven G. le

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First off, your personnel at the Oracle Rd location, ruined the whole experience and you have lost a 35 year faithful customer. I went there specifically to rent and the young girl at the counter said their would be no problem picking a trailer up from there on the day of my move. Imagine how surprised I was when I went there to be informed no, it was at another location. Let me quote, oh the text was sent to you by so and so. What no phone call? Hate to inform you, but I was moving across the country! All by myself with two dogs to worry about. I was nowhere near my phone for a 3 days while I finished packing and I had turned off the sound for notifications and left my ringer on. Your communication sucks! Your employees are unprofessional and could care less! Bottom line is I will never, ever use your service again!

JAY M. le

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The guy was smoking a cigarette inside and was not professional. He Signed my paperwork for me with a line where my name goes. The truck had less than a quarter tank it was almost empty. Lots of trash and cigarette buts in the truck along with filthy windows and windshield wipers that were all the way to the metal. To think I had to pay almost $1000.00 for this experience. Hopefully I won’t move again and if I do I will ask to look at the truck before I rent it. Not a lot of options when you move so most people have to use you. Big stores are usually clean and a good experience but, it’s when you let people work under you like a franchise have no inspections or management around that’s what you get.

HOLLY K. le

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Le client n'a pas laissé de commentaire.

jose S. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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See above comments. Shame on uhaul...

Thomas P. le

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Le client n'a pas laissé de commentaire.

Marvin M. le

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These people give Uhaul a bad name. Very dirty place, very unprofessional. Had no supplies for my move Very frustrating to go there

BURKE M. le

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the employees at this location went out of their way to please me. They were very helpful and informative.

Anthony C. le

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total discuss organization - I was sent to the wrong location. Staff were terribly organized. the general manager at the N. Oracle Tucson location is completely incompetent in every aspect. Hr sent me to a new location on 1st St. at the back of a dingy car yard. This will be the last time we ever use UHAUL in and around Tucson AZ. A totally a bad experience in so many ways. On the otherhand, the drop off was smooth amd organized.

Odell H. le

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Le client n'a pas laissé de commentaire.

SAUL C. le

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They charged me for a round trip when I clearly asked for a one way trip.

Judy B. le

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Le client n'a pas laissé de commentaire.

Estrella C. le

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The first place I was supposed to get the truck from didn't have it and sent me to another location Where I picked up the vehicle it looked like they lived there it was a pig sty garbage everywhere and it smelled bad.. The gentleman was nice but the office was disgusting.

Mark G. le

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Le client n'a pas laissé de commentaire.

brittany H. le

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Have all the trailer lights and brakes working none of the lights are brakes or turn signals or anything on the trailer actually was working it was just a horrible experience.

roy G. le

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Le client n'a pas laissé de commentaire.

junhyeok P. le

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Le client n'a pas laissé de commentaire.

Diane H. le

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The facility was filthy but Stephen was very helpful and quick.

Brian W. le

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Provide a clean U haul and clear contract for the customer. I was very confused on the process and was given a truck that was not clean at all.

RON P. le

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Le client n'a pas laissé de commentaire.

thomie S. le

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Le client n'a pas laissé de commentaire.

Amy G. le

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I paid for extra miles and was told I would be refunded any miles I did not use. I am now in a dispute with Uhaul over 95 in used miles.

Arthur P. le

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Very dirty, printer didn't work and they were unable to print me a receipt.

Robin K. le

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The garage is rather run down and hard to find. But the customer service was excellent and friendly.

greg S. le

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Quick. Easy. Friendly

Mary H. le

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Le client n'a pas laissé de commentaire.

videlia P. le

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Steve was very helpful and honest! The truck was clean and worked great for my move! Thank you!

Henry A. le

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Le client n'a pas laissé de commentaire.

vincent P. le

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What is your position on Customer Experience and customer service? My experience consisted of being disrespected and misinformed. Instead of providing a solution or even concern I was told to leave. It was when I directly addressed this behavior and made it clear I had no time for anything other than a professional transaction that I was finally able to get help to finally purchase services. much too difficult to give you my business and as a business owner/vendor I've never seen a company make it so difficult to be a customer.

Cassondra M. le

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The gentleman that helped us had a great attitude. Will definitely rent from that location again.

Cynthia V. le

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The location is primarily an auto repair shop that is very dirty, they could not print a copy to the contract and did not send me one until after I returned the trailer. No one was on site for the scheduled pick up so we had to return the next day.However, the fellow was cordial and apologetic about the the foul-up.

chris W. le

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Le client n'a pas laissé de commentaire.

TREVOR OBERG S. le

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Le client n'a pas laissé de commentaire.

Rebecca R. le

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Le client n'a pas laissé de commentaire.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Le client n'a pas laissé de commentaire.

MICHAEL A. le

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I have a pleasant experience. The truck was neat with low mileage.

Allan K. le

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was hard to find since it is on same property as a used car lot,

Jeffrey G. le

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Was a little confusing to find the front office but once we did, checking out and loading the trailer was as smooth as could be.

steven H. le

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Carlos was wonderful, moving can be so stressful, Carlos made the rental process easy for me, all i needed was a uhaul account i put my information in to the system and i went in and handed me the key

Cyndi S. le

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Le client n'a pas laissé de commentaire.