Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
This trailer while it worked fine, rattled more than any trailer I have ever rented from uhaul. I don't know if it was the design or if maybe something is loose. Agent did a good job of making sure it was secure to tow vehicle. It just rattled at every bump.
Make sure the equipment is working properly. The auto transport I rented had a faulty tongue jack and made it very difficult to use the trailer. Before I loaded the trailer I needed to unhook and go pick up some things from the store. I had to use a foot jack to remove the trailer in a gravel driveway. The jack was not functioning properly when I picked it up but after having it reserved for 2 weeks I didn't have another to choose from. However, the trailer hauled the load well and towed beautifully.
When I asked about the extra charges, there was an error and they fixed it right away with the Rep.
