Évaluations des clients Calera Shipping and Home Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Calera Shipping and Home Services

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William P. le

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No I can't because I had a reservation and uhaul rep, still let someone else take and say I need to come back in six hours. To return he didn't pick up his phone, the rep said to call him when return, I ask if I could drop he said no call me when you drop. Still waiting for him to fix the over charge now, he charged me for 2 days after called the uhaul customer support and was told to return at 0800 Monday morning Oct. 14, 2019. Sorry not happy with that loc. Thanks for all other help.

vivkie J. le

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I was suppose to pick up my truck @ 7 am. After going to 3 locations finally got my truck @9:30 am. Was very frustrating. Didn’t have dollies that I had ordered. I hope my next move can go better. Thank u V Johns

Brandon P. le

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Make sure that you have the equipment that is ordered actually at the location, especially when you send a confirmation email stating it was there, also, if a customer is doing mobile pick-up, don't have your employees try to upsell them on things the customer doesn't need.

Dyanne D. le

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Diamond in the Rough...this location is not easy to identify from the street and is a small, one man operation but don’t let that discourage you. The service provided by the owner is exceptional. He is very efficient, thorough, and most of all, professional.

Alton M. le

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Le client n'a pas laissé de commentaire.

Anthony S. le

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Le client n'a pas laissé de commentaire.

Jeff J. le

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Tony is very detailed in his work. Great Job!

David H. le

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The truck was not swept out, there were not enough furniture pads, and I had to give the same information I had already given at the time of the reservation again.

Steve G. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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The fellow who ran the place was very nice but the location was hard to find since it was in a strip shopping center and there was only a banner hung below a sign to let you know that the U-Haul office was there. I can't believe U-Haul made me drive all the way to Calera to pick up the truck. Information like that should not be in find print.

Blaine W. le

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Very good at going over the entire process and making sure you understood everything in the walk through.

Matthew V. le

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They are never open so I got charged for a extra two days looks like budget has my business from now on

Loretta N. le

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Le client n'a pas laissé de commentaire.

Sabrina M. le

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Le client n'a pas laissé de commentaire.

Kathy W. le

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Poor directions. Very difficult to find location.

Anthony L. le

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Le client n'a pas laissé de commentaire.

deondria F. le

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There is no drop of box for the key when we left the truck after hours. I wasn't sure what to do with it so I brought it back home with me. I talked to the guy the next day and he said I could have left it under the seat but there were no instructions nowhere to do so. They need a key drop box.

johnny S. le

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Better services !

Lamar M. le

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Le client n'a pas laissé de commentaire.

Wesley H. le

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Le client n'a pas laissé de commentaire.

Boyd Z. le

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The agent was great, Calera is not a thriving town, we were pleased to be able to rent the truck though

Spence W. le

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The company where we rented do not answer the phones tried to call them for 2 days but when we picked up the truck the owner was very good with customer service

bill M. le

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Le client n'a pas laissé de commentaire.

Christian A. le

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This U-Haul dealership is in an awkward location. Very difficult to get to, absolutely NOT easy to access with that huge truck. The area where we were told to park the truck was knee high in weeds and very poorly maintained.

James B. le

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The rental vehicle that was provided to us had only one working windshield wiper and an empty gas tank.

Eric S. le

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Le client n'a pas laissé de commentaire.

carl H. le

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they didnt have the trailer that i ordered and had to got a bigger one and it was a bad drive

Debra S. le

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I was very well taken care of. The man was attentive and patient. We had some problems with our electrical hook-up on our van and he took the time to come out and help us. He was very friendly. I would highly recommend this location.

Sheneka J. le

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Le client n'a pas laissé de commentaire.

Brittany H. le

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Le client n'a pas laissé de commentaire.