Le client n'a pas laissé de commentaire.Eric H.
Customer Reviews for Calfornia Complete Carcare
(U-Haul Neighborhood Dealer)
Pour nous contacter
California, MD 20619
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : 10h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The ONLY frustration was picking up the vehicle after hours. It took about 30-40min for processing. I was not aware phone calls would need to be made etc. If it was communicated in the emails that get sent out when you register, that would eliminate a lot of frustration.Rachael C.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Cindy S.
Le client n'a pas laissé de commentaire.Tracy N.
Le client n'a pas laissé de commentaire.Brian W.
The app does not seem to present the mileage out. Half way through the day I wanted to see how many miles I'd driven so far. I looked for the contract, but couldn't find it at that time. While I was driving, I looked at the app and didn't see the mileage there. I wonder if it coulld be added?James K.
Le client n'a pas laissé de commentaire.Jason D.
Le client n'a pas laissé de commentaire.Corinthian H.
You app has a problems. You needs to fix soon. It's good feature and a tools if it's workWaqar Q.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.Daniel K.
Le client n'a pas laissé de commentaire.michel H.
I didn't really see the drop off location. An employee just happened to be outside.Stephen H.
Le client n'a pas laissé de commentaire.Makenzie L.
Uhaul has gone down hill. The employee that works at the location is a good person. Very helpful. But that's it. This is not the first time that uhaul has jerked me around. The trucks are in bad shape. No AC. I'm just so glad they found me a truck.Michael C.
Customer service was fantastic - thank so much!Karen P.
Le client n'a pas laissé de commentaire.Monica P.
Le client n'a pas laissé de commentaire.Ben K.
Le client n'a pas laissé de commentaire.Frank M.
Easy check in and check out. No issues with equipmentRichard M.
The customer service was friendly. I would highly recommend this locationDemetrius R.
The gentleman that assisted me with at original pickup location went over and above to insure that we got a Uhaul trailer when someone didn't turn their trailer in on time. Thank you sir.....you saved the day!Kathy G.
Le client n'a pas laissé de commentaire.DWIGHT F.
Le client n'a pas laissé de commentaire.rich L.
Le client n'a pas laissé de commentaire.Sarah M.
Le client n'a pas laissé de commentaire.Judy C.
Fast checkout. Plenty of room to park the trailer. Trouble free.Mark C.
Very friendly and helpfulMark M.
Le client n'a pas laissé de commentaire.John H.
Went during business hours, and no one there, and they did not answer phones. Had to call UHAUL main number to get new instructions. Wasted an hour of my time.Chris F.
Attendant was super helpfulMark M.
Le client n'a pas laissé de commentaire.Scott S.
Truck was there as booked, however none of the moving supplies (blankets, appliance dolly, etc.) were available on site.Michael S.
Le client n'a pas laissé de commentaire.Joseph B.
only one person is working so we had to wait, he should have some helpnilda R.
Le client n'a pas laissé de commentaire.Dita C.
You charged me for driving from a location I did not pick Andrew U-Haul movers canceled the day of my moveJohn B.
Le client n'a pas laissé de commentaire.Jackie N.
Le client n'a pas laissé de commentaire.JASON A.
Le client n'a pas laissé de commentaire.gregg F.
Le client n'a pas laissé de commentaire.Amanda P.
Le client n'a pas laissé de commentaire.Bil C.
Le client n'a pas laissé de commentaire.GINGER C.
Not enough room to back the trailer up at dropoff I asked for help and the employee acted like it was an inconvenience for him. He came out to help but his approach was unprofessional.Lester Q.
Le client n'a pas laissé de commentaire.KATHY Y.
Had to pick up equipment at different locationAnni C.
I was unable to return check in . I tried 4 times. Every time I tried to upload picture, it would return to the beginning.i tried to call and the wait time was 20 minutes. I asked for a return call. I recieved 4 return calls , asking me to hold for next available agent. Then it would say that there was a wait time and ask if I would want a call back. I never was able to talk to anyone. I was charged a 20 return fee.David I.
Le service a été excellent.EDUARDO C.
They did the job quickly and eddiciently.DANIEL R.
Le client n'a pas laissé de commentaire.CHRISTOPHERT H.
Le client n'a pas laissé de commentaire.Randall A.
Le client n'a pas laissé de commentaire.SCOTT W.
The gas level was correct and I was charged anyways. A simple phone call would've been appreciated.HEIDI M.
Tires were low on air. No tie down chains were on the trailer.mark L.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.Diana C.
Le client n'a pas laissé de commentaire.Robert D.
I think it's ridiculous that U-Haul charges a $20 fee for returning the vehicle after hours! There is nothing the employee does extra to warrant this fee that he/she would already have to do if the vehicle was returned during open hours!PATRICIA M.
Le client n'a pas laissé de commentaire.pete D.
Le client n'a pas laissé de commentaire.BRANDON T.
Remove your airport rd Hollywood MD as a uhaul location. They are hot garbage. Refused to do an inspection an inspection for me and would secure a trailer for me.JEREMY M.
Le client n'a pas laissé de commentaire.henry J.
Le client n'a pas laissé de commentaire.Ryan A.
The gentleman was kind, professional and super helpful!CATHERINE Y.
The uhaul truck was not cleaned. Dog hair all over the cabin and there was no gas at all. Customer is horrible. I reserved a 26' on September 10 and checked my reservation two days before to find out they changed my truck to a 20' without calling me. So I called and they gave me a different location to pick one up and it was guaranteed. Only to receive a call later saying I had to go 40 miles away from my home to pick one up. But was also told they would transfer one closer. That never happened and I had to drive a total of 80 miles round trip just to pick one up. This is the 3rd time in 6 weeks this has happened. A reservation is made 2-3 weeks in advance and it always gets changed and you don't know about it. I don't think I'll use uhaul again because this has been an absolute nightmare dealing with the unorganization and overchargingRichard S.
Le client n'a pas laissé de commentaire.THOMAS J.
Rental was not clean. I did the online check out and check in, documented everything with pictures and notes. I was still charged for a cleaning, and when I contacted the rental site I was advised that the online information is never viewed and any statement advising a call from UHaul for a charge dispute was not actually going to happen. They did promise to credit the cleaning charge back to my card.McKenna D.
Staff at this location was very helpful getting me set up! Merci!JAMES S.
My service was top-notch. I made a last-minute change that was accommodated with no problems. I was thoroughly briefed on towing the trailer I rented, and had no problems at all during my 2600-mile tow across the country. The trailer itself was exactly what I needed and it was a pleasure to tow - stable, with no swaying, and very steady during some windy conditions.john B.
Le client n'a pas laissé de commentaire.Kenneth C.
Le client n'a pas laissé de commentaire.DUANE C.
Le client n'a pas laissé de commentaire.ERIN M.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.Keith J.
Le client n'a pas laissé de commentaire.JOE Q.
Le client n'a pas laissé de commentaire.Samuel C.
Le client n'a pas laissé de commentaire.RYAN H.
There isn't anything i can think of. Donald was very professional and took care of everything.EDWARDE B.
Le client n'a pas laissé de commentaire.Mark G.
The customer service was excellent. The office is just a bit run downALYSSA Z.
Le client n'a pas laissé de commentaire.Lisa F.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.TAMI K.
Trailer wiring not grounded properly. Kept blowing fuses. The 4th uhaul I've rented the past month. First problem I've had. Ended up traveling with lights disconnected.Myra S.
Le client n'a pas laissé de commentaire.Kirsten S.
Le client n'a pas laissé de commentaire.TODD H.
Location was a bit hard to find and the drop off was a bit confusing. Great customer service and easy drop off after it was figured out.Matthew S.
Le client n'a pas laissé de commentaire.GREG G.
The location was great, however the contactless check in was absolutely terrible. From not being about to change the alternate contact information to not abiding by Texas drivers license auto extend for military members. Took me about 45 mins to get through the process. Will not be doing this againColette B.
Le client n'a pas laissé de commentaire.Paul E.
Went above and beyond to be helpful!Kristin M.
We were in and out of this place so quick I didn't even have to stop I just slowed down. No really it was very fast and painless and excellent service and they our trailer very quicklyROBERT B.
Le client n'a pas laissé de commentaire.Cleveland B.
Le client n'a pas laissé de commentaire.RICHARD N.
Le client n'a pas laissé de commentaire.gregg F.
Le client n'a pas laissé de commentaire.Kevin L.
Clean the store. Other than excellent service!!LISA N.
Representative at this location was arrogant and disrespectful. If there was an opportunity for me to rent with another competitor I would of left He tried to implement regulations that I had never heard of or not been required in the last 4 rentals of uhaul equipment in the last year. He choose to insinuate a hypocratic altitude, while discriminate against our knowledge in tow equipment to include but not limited to the tow vehicle, towed equipment, towed vehicle, tow laws & regulations. In all of our previous rentals of multiple vehicle transport trailers and tow dollys we have never been asked or required to do, answer or defend ourselves as this location bombarded us with.ALFRED G.