Évaluations des clients California Super Gas 2

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de California Super Gas 2

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Joshua L. le

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Le client n'a pas laissé de commentaire.

Imad S. le

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Le client n'a pas laissé de commentaire.

ann B. le

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The location by itself is convenient. The truck was not well maintained in my opinion. The truck wasn't totally full when I picked it up and yet I was to bring it back full. It took 10 minutes to just get the truck that I pre-ordered with all the computer input items. Then the truck was squeezed into a very small space that the guy who was working there could hardly get out of (inch my inch) and took a long time (all on my time). There were other trucks that weren't squeezed into such a small space but he said the computer gives him the truck that should be assigned..... The receipt doesn't tell me exactly what I paid. I had to hand him the sheet he gave me with the mileage written on it (which I didn't check the total so my fault) because he was so busy it would have taken another 20 minutes to check out when I returned the truck. I filled up the truck with gas to more than it was when I rec'd it, so I don't know if he charged me for the correct mileage or not. The location is good so there is a lot of traffic but for one slow guy working, he needed more help as there was people standing around both times I was there and waiting a while.

Bella N. le

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I had reserved a dolly in advance but when I showed up, I was told there were no dollies of the kind I wanted left. I had to end p paying more for a dolly that was not fit for my needs.

Kelly A. le

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Great customer service.

Chad N. le

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the padlocks are extremely difficult to open, especially at night, they are old and don't function properly. also when they are chained to the gate its difficult to actually move the numbers and see what is right and what is wrong. I spend a lot of money for this place, you could at least upgrade the padlock or create a different more technologically advanced system that wasn't from the dinosaur age.

James K. le

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Le client n'a pas laissé de commentaire.

Edith P. le

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Le client n'a pas laissé de commentaire.

Tracey R. le

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Although the location was pretty small, the store keep was very helpful and pleasant to work with. I would rent from them again.

Edith P. le

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Le client n'a pas laissé de commentaire.

T Scott E. le

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I rented and was confirmed a 15' truck. When I arrived, I was told that none were available . . . even though I saw three in the lot. After a bit of time, and seeing that I would not get a '15 truck, I said I would just take the 10; truck. As a result, I had to take two trips to the recycling center instead of two; doubling the mile, time, and gas that was required. When I returned the manager asked if it worked and I said, I had to take two times the trips, time, miles, etc. He did nothing; but charge me for what was his/your mistake. By the way, when I returned there was still one 15' truck on the lot. Nice business scam. You did not meet your commitment and charged me double for your fault. I have been used to better service and treatment from Uhaul.

Marc J. le

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The staff was super helpful and professional.

Aleem S. le

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Le client n'a pas laissé de commentaire.

steven Q. le

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I’ve used this location twice. There has always been a truck available and the staff very accommodating and friendly!

Michael S. le

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rude and unorganized. i would review your outlets and fine tune for better customer experience.

Brian S. le

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The mobile check-in was cumbersome. I the verification process had problems, they couldn't get a hold of my 2nd contact, and while I had a picture of my passport with me this wouldn't work. The system requires my actual passport in hand, which is a bit silly because I'm not going to want to take my passport to the uhaul place. A quick option to just verify with the person there would be nice.

Nicole C. le

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The truck I rented was great and the pickup location was easy. The problem is the mobile pickup didn't work and after 15 minutes of no approval or response by the phone or chat features, I had to go in to the location. The person I checked out the truck with wasn't friendly.

lerenzo S. le

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Gentleman at the gas station is not particularly helpful he didn’t seem to understand the process and was generally reluctant to be of service.

Marc J. le

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Le client n'a pas laissé de commentaire.

Juan C. le

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Le client n'a pas laissé de commentaire.

Kevin D. le

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the service person was extremely mean, impatient and extremely rude

Andrew J. le

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Le client n'a pas laissé de commentaire.

Joshua W. le

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Service was fast and friendly and easy.

nick M. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Eric G. le

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Le client n'a pas laissé de commentaire.

Allen V. le

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Super supportive location.

Max H. le

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The owner needs to replace the person working today June 19. Nasty and uncoorperative. When we walked in without a reservation he yelled that they don't rent trucks without a reservation. When we explained that the owner had worked with us before he finally agreed; however, his demeanor and personality are so negative that we will NEVER be back again.

Jeffrey J. le

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Le client n'a pas laissé de commentaire.

Elaine Y. le

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Check in process took a little bit because the cashier had to bounce back and forth between tending to the register and checking in. But otherwise super convenient. Had the vehicle I needed. No issues.

Ronald S. le

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Le client n'a pas laissé de commentaire.

STEVEN B. le

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Better assitance and more employees to better help customers.half the time I was guessing what to do.did an overnight drop and nowhere on the site did it tell me or direct me how to check out and it claimed it would on the overnight drop box.

Lori V. le

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Le client n'a pas laissé de commentaire.