Évaluations des clients California Truck

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de California Truck

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Meynardo A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ronald J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey R. le

Évaluation :

I really liked the after-hours check in for equipment return. The website worked great. The location was run by a very helpful and curious gentleman.

sandy g. le

Évaluation :

Le client n'a pas laissé de commentaire.

JESUS MACIAS G. le

Évaluation :

Le client n'a pas laissé de commentaire.

DRAGON TOWING E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carlos R. le

Évaluation :

The morning of our move we showed up at the agreed upon place only to be told there was no truck. We had to delay our move by almost 2 hours in which I had to pay MOVERS that I had scheduled regardless of the delay. We had to get the truck in Fontana and return it there even though we are located in Upland thus adding MILEAGE to our trip that we did not agree to or plan for! I called that morning and was on hold for 42 min and then got hung up on during a transfer to a supervisor. All they did was delay our return time but we still brought the truck back that evening. I will not pay for all the mileage incurred to and from Fontana. Our original location was 5 min from our house. At the end of a very tiring day we had to drive all the way back to Fontana due to U haul not having the truck I reserved a head of time. This location had ONE employee on a Saturday morning the first weekend of the month (when many moves are happening) and a huge line delaying our move more.

Juan S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Raul C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Juan P. le

Évaluation :

I was charged for an extra day after being assured that would not be an issue if the vehicle would be returned accordingly which it was. Emailed to advise of the situation which has not been rectified.

Adrian R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Antonio C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gregory J. le

Évaluation :

Best UHaul experience I've ever had. No line, fast service, easy return. Perfect.

EMMANUEL LOUIS S. le

Évaluation :

Le client n'a pas laissé de commentaire.

trista b. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sebastian V. le

Évaluation :

Steve was very courteous and profesional. Will come back for sure again.

Kellie C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Heriberto S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Enrique A. le

Évaluation :

The equipment I requested as dolly's moving blankets and were not left in the truck i was nicely compensated just one thing to have a look into

Robin P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jose I. le

Évaluation :

Le client n'a pas laissé de commentaire.

KIRK E A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bruce C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luis M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gilbert P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert C. le

Évaluation :

Quick and easy

Celia R. le

Évaluation :

Nice customer service

Manuel M. le

Évaluation :

Fast and efficient

BILL M. le

Évaluation :

We arrived late and the business was closed so we can't rate on clean, helpful personnel, or give recommendations. We locked the truck, put the keys in the drop and left. We were very thankful we could do that and not have to come back the next day and turn in the truck.

ARTURO R. le

Évaluation :

Le client n'a pas laissé de commentaire.

grigor S. le

Évaluation :

I was scheduled to pick up the uhaul from fontana, They couldn’t sign me in, I was stuck in a dark scary street for 2 hours, i didn’t make it to the building in the morning I got charged $250 because there is a window frame to move in. I was constantly on hold for a very long time, I’m very disappointed with the uhaul expierience.

Adolfo P. le

Évaluation :

Le client n'a pas laissé de commentaire.

RANDY K. le

Évaluation :

Can't improve! Steve was efficient when picking up and with the return. He was quick and I had no wait. This is the second time this month I have rented there and it has been a perfect experience both times!

John M. le

Évaluation :

The gates closed before the posted 5pm time closing time and I was charged an extra day. The guy at counter said I could have just unhooked left the trailer sitting on the street in front of the place on Friday. Right!!! Just abandon a piece of equipment on the street in Fontana over the weekend that I am responsible for and is on my credit card. Bullshit way to make extra money off the customer. What a fucking rip off! I won't rent from this place again unless I am backed into a corner at gun point with a fucking knife to my throat.

RAAKESH H. le

Évaluation :

very nice gentleman, was V pleasant on the phone and at rental

BASMA E. le

Évaluation :

You changed the location 3 times.The location that I picked the trail from at last was not safe. There was a police swat next to it at 8:30 p.m I was scared. The whole area is not safe. The guy at UHAL who was helping told me why your receipt is only $ 14:95. It should be $ 45 .He took my receipt to check it, though he can check it through his computer in front of him. In all it was a very bad experience. Though I am a regular customer and this didn't happened with me before.

Erin M. le

Évaluation :

Le client n'a pas laissé de commentaire.

linda I. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony L. le

Évaluation :

The drop off location that was given to us was 9491 SIERRA AV FONTANA, CA 92335 and they were supposed to open at 8am. It was 830 and no one showed up. I wasted half of my day from work (since i work in Orange County 6-2p). I was not aware I could drop off at ANY uhaul location. The Sierra location never answered their call so i opted to call the uhaul on 15021 Whittram Ave. Fontana 92335 and they were able to help me right away! I arrived 10 minutes before closing (since i drove from orange county) and they were quick and friendly. I was out of their location in less than 5 minutes. I definitely will NOT be recommending the uhaul on Sierra but the one on Beech I will be.

herman v. le

Évaluation :

Le client n'a pas laissé de commentaire.

Raul F. le

Évaluation :

Courteous and helpful.

brian s. le

Évaluation :

I rented a 5'x8' Trailer and they couldn't find one in SoCal. They were very helpful even though their hands were tied. It wasn't really their fault that the 5'x8' trailer wasn't returned in time. They found me a 6'x12' for the same price. I got a later start, but they fixed the situation with great Customer Service.

Matthew A. le

Évaluation :

We received the truck on 1/8 of a tank & struggled to make it down the street.

Ashley E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ramneek S. le

Évaluation :

I took 1 dolly and estimate was $7 and later in final stage $10 were charged and showing 2 dolly. Charging for something which I didn't is totally unethical and fraudulent.

Anthony R. le

Évaluation :

I had a great experience at this Uhaul location. The gentleman we're very educated and new a lot about the trucks.

Philip V T. le

Évaluation :

Le client n'a pas laissé de commentaire.

armani g. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gary H. le

Évaluation :

communication between locations would be nice. 2 locations that were close to eachother in my area had no idea what the other was unless they had to call another...instead of it doing it on the UHaul dealer site... to fix a minor problem... To fix a possible 2nd charge to my credit card...

John L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jose D. le

Évaluation :

Very pleasant experience! Very easy process!

rivera r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Eric m. le

Évaluation :

Le client n'a pas laissé de commentaire.

Terrence K. le

Évaluation :

Owner was great, very nice

jose D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike L. le

Évaluation :

None

maria b. le

Évaluation :

The receipt that I got at the Uhaul Office at the Fontana Ca location where We pick up the truck it was no readable, it needs clear n bigger typing/letters, the whole contract receipt was very unradeable. Thanks.

edward l. le

Évaluation :

Le client n'a pas laissé de commentaire.