Le client n'a pas laissé de commentaire.fares S.
Customer Reviews for Campers 4 Rent
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rockwall, TX 75032
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h am à 1h30 pm / 2h30 pm à 5h pm
- Samedi :
10h am à 2h pm
- Dimanche :
Heures d'ouverture spéciales
- 12/25/2021: Fermé
- 1/1/2022: Fermé
- 1/10/2022 - 1/17/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
You folks are gave us excellent service and very courteous.Darlene T.
There was no one there, and no parking.Noah M.
Le client n'a pas laissé de commentaire.Jeremy T.
The fuel penalty is a joke!!! I was told it would be 4,50 $ a gallon but was charged 57 $for 6 gallons without an explanation. I won't use unsullied again just on this principle!CHRISTOPHER C.
Le client n'a pas laissé de commentaire.Luis G.
Outstanding customerservice at this place. Very courteous and professional.SYED H.
Mr Sheldon was very helpful and knowledgeable outstanding servicegary G.
"Sheldons" rented us a trailer that had defect in electrical before I rented and hadn't fixed it. We had to spend three hours calling and waiting for Roadside Assistance to get it fixed. "Sheldons" also entered charges that we did not ask for. Since the entire transaction was paperless we were not able to see and did not verify the extra charges I had to call Uhaul and dispute the charges. Still working with Uhaul on that dispute. Finally, Uhaul sent the location an email verifying that I returned the rental on time. The location charged me a late fee anyway. Another call to the location to get that corrected. This was the worst experience with a neigborhood dealer ever.anthony C.
Le client n'a pas laissé de commentaire.WILLIAM S.
Pick up was good... However afterwards got a phone call asking if the trailer could be dropped off in Redding CA vs Yreka CA. I specifically told her NO. We were on a time crunch and that is hours away from our destination. However, they processeded to contact my Father and TELL him via text n phoneLAWRENCE T.
Le client n'a pas laissé de commentaire.DUANE H.
Le client n'a pas laissé de commentaire.Robbie O.
Checking in on a day when there is no physical check in and have to do it on the Uhaul App sis a pain in the ass. Uhaul needs to fix tbis issue by simplifying the process! I didn't want to create an account with UHAUL to do this. Simplify this so the customer is nothaving to do your job! The check in process will cause me to use ither options!!!Barry B.
Finding the truck size I wanted was the frustrating part. After setting up my rsvp with an agent, things went smoother. I created a uhaul account and was able to see my reservation, check in to pick up my truck. The only issue with the website was when I had tried to return my truck, the website wanted my location but couldn't find me yet it wouldn't let me bypass that screen to fully return my truck. Ended up doing in person.Laura Y.
Le client n'a pas laissé de commentaire.Gene G.
Le client n'a pas laissé de commentaire.JAMIE K.
Le client n'a pas laissé de commentaire.AMY V.
This truck was absolutely filthy. The cab floor was sticky and not cleaned. The back of the truck had broken glass and ornaments everywhere. Dirty as well. Highly unacceptable.Paul J.
Very friendly staff! Check in / out was quick and efficient.Aaron N.
Le client n'a pas laissé de commentaire.Donald R.
Le client n'a pas laissé de commentaire.Mayuresh J.
Waited for 20 minutes before someone took care of me. There's a bit of confusion who was supposed to be behind the desk to provide service to the customers. Recommend that this shop needs to have a solid communication skill before the man-in-charge and the employees.Lealofi F.
Le client n'a pas laissé de commentaire.Samuel P.
Only problem was lack of proper dolly. Made move very difficult...very, very difficult.Lewis M.
The manager went above and beyond to ensure we were taken care of. Thank you. It's very refreshing for a business to still hold customer service to the highest level. We appreciate the assistance.Chad E.
Very helpful staffRaymond G.
Le client n'a pas laissé de commentaire.JAGEN C.
The truck cab smelled of smoke. Understand that it is apparently allowed but would be nice overall at U-Haul to make the trucks non-smoking.MICHAEL N.
Great experience and easy to work with.Paul C.
This is my favorite location to rent a UHaul from as the staff are all excellent people.Steven S.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.KIM M.
Convenient & easy to get to.Felipe O.
Le client n'a pas laissé de commentaire.Sandra K.
My favorite location and guy. Very easy.Steven S.
Le client n'a pas laissé de commentaire.John I.
Personnel met us in the parking lot. Disconnected us and sent us on our way. Very smooth.James J.
Le client n'a pas laissé de commentaire.BENNY S.
The representative at this location is extremely knowledgeable, professional and has great customer service skills.michele A.
Fast and friendly serviceCedric T.
Charged me 20 $because I didn't check in on the mobile app. Did not know I was supposed to do this because no one told me about it. I will not be backBRIAN L.
Not a very nice place to rent from. The man didn't show me anything about the truck, how to open the roll up door, nothing about anything.Patti F.
Change nothing. Your on-site reps at this location are excellent.Michael B.
Le client n'a pas laissé de commentaire.OEYSTEIN B.
Le client n'a pas laissé de commentaire.Clenton P.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.Jeffrey E.
Took advantage of me on the price I rent a tow dollies all the time for 79 $now all of a sudden it was 250 would not recommend U-Haul to anybodyWilliam W.
Le client n'a pas laissé de commentaire.bobby M.
Le client n'a pas laissé de commentaire.DALLIS C.
Le client n'a pas laissé de commentaire.Alan B.
Truck worked out great for hauling the Casita trailer rental. Folks at Campers4Rent in Rockwall were very helpful and pleasant to work with.Michael P.
Le client n'a pas laissé de commentaire.Alexander S.
The truck passenger door wouldn't close all the way. But other than that everything was excellent and easy! MerciAnna P.
The guys who helped me get the trailer were super friendly and very helpful. I will definitely be back and recommend this place to others.Robert T.
Le client n'a pas laissé de commentaire.Bill D.
He was very nice and helpful. Truck was clean and full of gas and ran great. Would definitely go back to this location or refer to a friend.OLINA S.
Le client n'a pas laissé de commentaire.Alicia H.
Le client n'a pas laissé de commentaire.BRIAN H.
Nothing. Renting those 24 blankets was by far the easiest thing I did all week.John F.
Le client n'a pas laissé de commentaire.AUMBRA B.
Le client n'a pas laissé de commentaire.Roger T.
Le client n'a pas laissé de commentaire.PAHK T.
Le client n'a pas laissé de commentaire.Cymel E.
Le client n'a pas laissé de commentaire.Eric C.
Le client n'a pas laissé de commentaire.Charles G.
Need to clean between rentalsRUSSELL V.
Le client n'a pas laissé de commentaire.Mauricio S.
Le client n'a pas laissé de commentaire.Joe S.
Le client n'a pas laissé de commentaire.Joseph E.
Le client n'a pas laissé de commentaire.Bill G.
roll up door was hard to useElijah N.
Le client n'a pas laissé de commentaire.Georganna S.
Le client n'a pas laissé de commentaire.Elliott P.
Le client n'a pas laissé de commentaire.Suzanne E.
Cell service was not the greatest there for after hours drop-off, but the owner was very gracious.RICHARD E.
Le client n'a pas laissé de commentaire.Keith I.
Le client n'a pas laissé de commentaire.Howard O.
Le client n'a pas laissé de commentaire.Jeff M.
Le client n'a pas laissé de commentaire.Patricia V.
Le client n'a pas laissé de commentaire.HERMINIA C.
I haven't leased a uhaul in over 20 years because of the experience renting a uhaul used to provide. This was an easy, smooth, quick experience. I won't hesitate to rent a uhaul in the future!David G.
Le client n'a pas laissé de commentaire.Alfonse G.
Le client n'a pas laissé de commentaire.RUDDY S.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Kenya B.
Hours of operation for this site are a bit odd. The open and close times are fine, but ALL employees take lunch at the same time from 1:30 PM to 2:30 PM. This information is NOT visible on the Uhaul site, so I ended up waiting 30 minutes for the location to re-open. Very friendly staff.CHARLES F.
Le client n'a pas laissé de commentaire.Sumanthia W.
Le client n'a pas laissé de commentaire.Gordon T.
Le client n'a pas laissé de commentaire.David S.
This location received the truck and equipment and they were good to work with.Stephen T.
Le client n'a pas laissé de commentaire.William I.
This site was the second site I was sent to. The first U Haul pick up on, Gordon Smith Rd in Rowlett TX, did not have the keys in the lock box nor was anyone there to help with the truck.Dylan D.
The owner and his family were friendly and very helpful. It was a great experience and I will use them again.Jerry T.
Once again, I was supposed to rental vehicle within 5 miles of my house. Instead I had to drive 14 miles to return it.Stacy W.
The man who helped us out came in clutch. Our pick-up time was at 3pm, and I checking in online wasnt working for me. He saw us and asked if we needed help and checked us in manually. -- this was before finding out they closed like an hour before we even got there. THANK YOU for still taking care of your customers!!! Also, whoever I spoke with on the THIRD phone call was OUTSTANDING!!! She had an accent, so I didnt quite make out what her name was. She was incredibly helpful, informative, and understanding of my situation and seemed to genuinely care and find joy in helping me figure out what options would be best for my move. THANK YOU SO MUCH FOR PROVIDING YOUR PATIENCE!!!Elaina E.
Le client n'a pas laissé de commentaire.Jeffrey C.
Great place.Kennith L.