Évaluations des clients Canbar Equipment Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Canbar Equipment Inc

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TYLER M.
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it was a quick and simple exchange. they had what i needed all ready to go.

Adam P.
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The truck was muddy and smelled like marijuana. Everyone helping me move kept saying the same thing. It was so bad, every time we'd open the truck up, we'd get a strong hit in the face from the smell. My clothes I had been wearing smelled like weed the next morning, so I had to throw them away.

William W.
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Le client n'a pas laissé de commentaire.

Samuel V.
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They are charging 25 for cleanning and the truck was dirty when I got it. It is a bad idea that they check the truck later and send you your final invoice because they are charging me for nothing

WILLIAM S.
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Great experience; the staff could not have been mote accommodating. This was my first experience with U-Haul, I will definitely use them again.

Luis G.
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Le client n'a pas laissé de commentaire.

SHARI L.
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The lady at the front counter was over the top. Great attitude and a wealth of info

joe S.
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Le client n'a pas laissé de commentaire.

Erick E.
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Le client n'a pas laissé de commentaire.

ROBERT C.
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Jose was excellent in customer service ! I will recommend this location Bob

Debbie N.
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Simply process!

Andrew K.
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Le client n'a pas laissé de commentaire.

Markus B.
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Le client n'a pas laissé de commentaire.

Susan W.
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Will was exceptional! He was responsive, helpful and ready to accommodate,, even wearing a mask to respect his customer. I can't say enough to thank him for his great service! Thank you, Will!

Valerie M.
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Nothing that I can think of. The van I rented was clean, the employee was very helpful, both when I picked up and dropped off. Thank you.

Brandon K.
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Not this locations fault, but we were not alerted to the location switch for our U-Haul pickup. We actually had to change cities to pick up the vehicle.

Venantius E.
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Customer service was very poor and the attendant was rude and seemed disinterested and disrespectful. Locations like this gives Uhaul a bad name.

Susan W.
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Will was one of the best: responsive, thoughtful, helpful and efficient. A great experience at U-Haul!

Dale K.
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Le client n'a pas laissé de commentaire.

RYAN W.
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Le client n'a pas laissé de commentaire.

YVETTE B.
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Le client n'a pas laissé de commentaire.

IGNACIO P.
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Truck needed service, and not all items requested were provided, moving blankets, dolly

Kathleen W.
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Great customer service... Thank You for making my life just a bit easier during a very stressful time.. So, Appreciated. KW

CAROLYN B.
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Le client n'a pas laissé de commentaire.

Caezar S.
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Le client n'a pas laissé de commentaire.

JORGE P.
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Le client n'a pas laissé de commentaire.

KATHIE S.
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Le client n'a pas laissé de commentaire.

James R.
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Great customer service

charles G.
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Le client n'a pas laissé de commentaire.

THEODORE O.
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Le client n'a pas laissé de commentaire.

Kevin G.
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Customer service was rather bad. The lady didn't seem to be worried about things all that much. Very uninspiring

Luis A.
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They seemed to have a very low inventory of U-Haul trucks. But good service.

Jose L.
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Nothing it good as is

Bruce S.
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Thank you Jose for all your help. I am a satisfied customer.

CHRISTOPHER I.
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Staff seems to be doing there best but do not understand anything about customer service. The truck was a POS and if I didn't need it for a local run would not have accepted it. My reservation was not met and I had to settle for whatever they had available making my trip more complicated. Also half of the supplies I requested on the reservation where not met. Sad times to see businesses like this going away as I would prefer to give my money to the smaller operations rather than big box. Also returning the truck was a nightmare as they don't have a freaking drop box for keys?!?!? Had to go out of my way to drop the keys back during next day business hours and sure enough some poor SOB was waiting on the keys to the truck that was sitting there since the day prior. One pro I feel the price was fare considering the situation.

JAMES E.
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Easy pickup and drop off

NELSON H.
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How do I dislike thee? Let me count the ways you let me down. 1. The equipment I requested, 12 pads and 2 furniture dollys were not available and someone added 2 utility dolly carts to the order and I was charged for EVERYTHING. 2. The AC did not work and it was a 90°+ day and made the driving very unpleasant. 3. The radio was non-functional except as a clock. So I got to listen to the wheezing and puffing engine right in front of me. 4. The key return box was vandalized and the ONLY solution offered by customer service is for ME to drive back to Uhaul and return the key before 8:00 AM tomorrow morning. Now I have to make another trip to Uhaul and take time off work. This was a horrible experience with poor equipment and a severe lack of customer service.

KENNETH T.
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Overall good experience would utilize again. Have used the service twice from this location. Only comment would be to extend the mileage rate for local travel ie. 150 miles or less. Overall thank you for a good experience.

LAURA M.
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Le client n'a pas laissé de commentaire.

FREDERIC C.
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Le client n'a pas laissé de commentaire.

Ricardo P.
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Le client n'a pas laissé de commentaire.

CLAUDIA B.
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The service was professional, quick, and easy. Highly recommended to anyone seeking rentals or u-haul supplies.

PAUL H.
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Very efficient and professional service. The 15' truck we rented was in excellent condition and ran beautifully. Canbar is located conveniently.

RICARDO M.
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A/C did not work . Was 100 degrees outside with no working A/C .. in the summer ..

SHELLEY S.
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We reserved a 15-foot truck. When we arrived they only had a 10-foot. We had to make 3 trips instead of one trip. You charged us for gas? Did we get a discount? We would appreciate a full credit. Thank you.

DEBORAH L.
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Le client n'a pas laissé de commentaire.

MARGARETANN B.
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Le client n'a pas laissé de commentaire.

MENRAJ S.
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Le client n'a pas laissé de commentaire.

WILLIAM C.
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No positive engagement No regard for the current pandemic by keeping a distance and not wearing a mask If I didn't need the truck, I would have left Not a good look

MARY G.
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Le client n'a pas laissé de commentaire.

SANDRA F.
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Quick efficient service

Andrew B.
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the dealership is great, I've used them several times before and always very satisfied. The mobile phone application to pickup the truck was slow and frustrating; I couldn't tell if it was processing causing anxiety. When I tried to call for help, it was again slow and frustrating and I couldn't tell if someone was going to respond or not.

PHILLIP M.
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Le client n'a pas laissé de commentaire.

MIGUEL G.
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Le client n'a pas laissé de commentaire.

ALAN K.
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Excellent service!

GERARDO L.
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Le client n'a pas laissé de commentaire.

RONALD W.
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Good experience

CARL C.
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They were great, but t I wish there was a dealer in the Santa Cruz area that had a car trailer to rent. Driving all the way over to Gilroy was kinda a hassle.

BILLY W.
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Always good to rent from.

Juan P.
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Le client n'a pas laissé de commentaire.

MARTHA F.
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Very easy to reserve and to return. I will use them again.

Garry M.
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Le client n'a pas laissé de commentaire.

Stephen G.
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Le client n'a pas laissé de commentaire.

SHANA S.
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Very professional and friendly.

Raul M.
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It could be excellent if I were able to pick up my rental here as originally planned so I didn't need to go to Hollister

Diego B.
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Le client n'a pas laissé de commentaire.

Scott S.
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The location was great. U-Haul Corporate was AWFUL. Waited an hour and a half because point of sale system could not complete the transaction. Tried Mobile app. Tried calling the U-Haul 800 number (and the person HUNG UP ON ME after I was on hold for 20 minutes). Tried manual charge card authorization but the point of sale system was missing a digit in the merchant ID, so caused confusion. Couldn't do a manual charge. Couldn't accept cash. Saw a line of people with rentals and plans for the day turned away because rentals could not be completed. My Move activities started 2 hours late due to this nonsense (and cost me a lot more money as a result as I had to feed my helpers twice and people had to wait). U-Haul's scheduling (was not able to book a covered trailer), and point of sale systems are awful and need to be improved. Their web app is great when it works. But why could no credit card transactions (the only kind U-Haul accepts) be completed on Saturday May 30?

harvey B.
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GREAT CUSTOMER SERVICE!!!

Jose G.
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Over all, the process was smooth. The price is above fair.

Roger D.
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Very good

Pierre I.
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Excellent customer service

Christine C.
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Nothing at all great customer service . Jose took care of all my needs at Murray location

Laura O.
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Tori and her employee gave me excellent service. I would highly recommend this particular location.

Nancy T.
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Le client n'a pas laissé de commentaire.

Alex M.
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The only issues was with corporate setting up my one way trip with a in town truck. Which meant that I had to drive an extra 4 hours and pay an extra 200 dollars.

Annemarie G.
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Have a frequent customer discount. There aren't any rewards programs for uhaul, I wish there were.

Julieta A.
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Open up your bathrooms.

Sergio B.
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Great trucks and service.

David W.
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Le client n'a pas laissé de commentaire.

Sione V.
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Very good customer service. Thanks!

Mohamed A.
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Worst customer service I have Ever dealt with

LUZ A.
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Le client n'a pas laissé de commentaire.

Gary M.
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EVERYTHING WENT GREAT AT MY U-HAUL EXPERIENCE.." WILL " WAS VERY HELPFULL..AND VERY WELL INFORMED..ABOUT ANYTHING I ASKED ABOUT MY RENTAL NEEDS. I WILL DEFIANTLY RETURN THERE FOR ANY RENTAL NEEDS AGAIN..??

JENNIFER G.
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Le client n'a pas laissé de commentaire.

Consuelo B.
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Excellent service, they went out of there way to accommodate me and my needs. Best Uhaul experience I have had.

Luis Y.
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Le client n'a pas laissé de commentaire.

Gilberto J.
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The main lady who attends the place is a little ruff and doesn't treat good to people or even equal.

ROGELIO R.
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Le client n'a pas laissé de commentaire.

Juan C.
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Respecto a U-haul, todo esta perfecto. Yo recomendaria la ubicacion, pero no el servicio. Es importante que trabajen en el servicio al cliente de los establecimientos que ofrecen sus unidad en renta. Porque en especial la dueña de el establecimiento donde yo rento siempre, es exesivamente grosera.

SYLVIA S.
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Bad customer service !!

Jose L.
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Great customer service young man knows his equipment

John C.
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Le client n'a pas laissé de commentaire.

Jose L.
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Nothing all good

Vicky L.
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Le client n'a pas laissé de commentaire.

Arthur G.
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Supply broom

Jaymie G.
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The lady was rude. Unhappy with the online check in process. Was not easy at all nor did it save time. Wasn't happy that I had to pick up 20 miles from me, which was automatically 40 miles. Feel I was overcharged because of that. This was the worst experience I have ever had with U-Haul.

Byron J.
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Le client n'a pas laissé de commentaire.

Miguel M.
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Le client n'a pas laissé de commentaire.

Kenneth T.
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Le client n'a pas laissé de commentaire.

Jason V.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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