The owner I s very nice and helpful.
Michael Hemann
Customer Reviews for C&V Cap
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I had no issue with the location. Your app however, stinks. The location settings on my phone were on, but YOUR APP would not recognize I was in the right place when it showed I was. The delay caused by your app caused many problems for my crew and myself as we were set back several hours in our work. Fix your app! It stinks!
don kingVery courteous & helpful. The gentleman's name is Pat. Will use again
Alan WalterTruck was ready & waiting when I arrived to pick it up. Business owner was friendly & the process was handled smoothly.
Marvin PerkinsA great Uhaul experience. My first time back to a uhaul in a long time.
Parkhurst Dining at Grove City CollegI did not drop off at this location. I dropped off at Close Auto Sales, the same as the pick up location.
Andrew CrouseExcellent location!? Second time there because the first time went so smoothly! Friendly and helpful staff, too!
BENNETT MINCHENC & V Cap is always outstanding!
Thomas LaskeyThe owner there is very helpful, friendly and knowledgeable.
Ronald ScottNothing, everything was just perfect!
Alan KatzSo incredibly helpful during a problem with drop off location. Made the terrible experience so much better. He was so sweet and willing to help.
Nina SluckNo complaints, the gentleman was super patient and helpful, I felt completely at ease
Jason TexterThe online check in process is absolutely miserable. It has nothing to do with the location.
steven bensonClean leaves and dirt out of inside.
Daniel JankowskiGreat service. Thanks
Steven LowrySigns about where to leave the Uhaul were confusing and pointing in the wrong direction. Originally thought that I had to drop leave the Uhaul down TCI Park Rd.
Lisa GoodmanWas unable to use the app to return trailer. would not accept my name contract number...
RichardF WaltersJrThe owner of the business was great. I actually pulled up early and he let waved me in to start the rental process early. Very nice.
Justin MosleyCan't think of anything. He was very helpful. He had us on our way in no time.
Ronald ScottI would like a jack-stand on all trailers.
TRACY LANGDispatch pushed me to different location. They would not budge. They used me to move their own trucks.
Jason McGuireWow, best UHaul location we've ever rented from. Such great customer service and professionalism. Definitely will use again and recommend to others.
Greg KAISERThanks. This rental work exceptionally well.
Randall PrescottVery friendly and great service
Dennis LaBarteDrop off trailer and then the truck
tom reisingerC&V cap was excellent to work with! But our experience before hand was TERRIBLE! We found out the night before that our reservation was cancelled with NO NOTIFICATION!!! We were told that the original business we were to rent from was cancelled. So fast forward to the day of the rental, he called us wanting to know why we didn't pick up the truck! The problem obviously came from your end of it!!! My husband worked for a dealer of U-Haul and they gave it up because of all the problems with you. My daughter also works for a business that does U-Haul rentals, they have only done it for a few months and will also be giving it up due to all the problems with your company. So sadly I don't know if I would recommend U-Haul to anyone that will be moving!!!! With that being said, I have nothing but good things to say about Murdicks auto and also C&V Caps.
jenifer mazzantiI rented one dozen furniture pads, but was only given 10 pads.
Daniel DowerThe location was great. The app for touch free pickup is not easy to use.
BRIAN LOSOwner was friendly and helpful
George BennettEverything was great, Pat was very nice and experienced.
JACK MULLERThe fellow was very helpful and made it easy to get on our way. I would recommend his location to others, including U-haul in general.
Ron Scott4by8 closed trailer leaked, drivers side front corner and at least one other location,
FRANCIS JORDANThe cab was littered from the previous renter and the box bed had about a quart of potting soil and dirt in it. Also the fuel tank only had 5/8 tank of gas. We left it with 3/4 tank. The lock box pass was to difficult to find on website. We called to get the lock combo.
Rodney MorrowWould have appreciated warning about 10 % added taxes and fees. Also self-checkout to return truck was ridiculously involved and unnecessarily difficult from what I could see.
JAMES CONLEYCheck in process takes way too long. Should be able to upload DL and photo before pick up - and submit the extra info for verification. I don't carry a passport and people don't answer calls from strange numbers - major delay getting checked in. Very frustrating.
Hallie Bandygreat service
JARED UREYthis location was great, however, I'm not happy at all with customer service... I reserved a motorcycle trailer... I was called and told there wasn't one in the area, but they could get me a 5x9... I asked if it had a wheel chock for my bike and was told yes, they all do... Lies!! There was not a wheel chock in there and this made for a dangerous towing situation as the bike wasn't as stable as it should have been... you need to train your customer service reps better as this was really unacceptable to me... but, I had to make it work... Very unhappy with Uhaul customer service.
BRIAN BACKERThe person i picked up from was beyond pleasant and i will happily use his location again!
Alan JohnsonHave more availability of equipment.
SCOTT ABERI was charged for save move when I didnt apply to have it.
KELSEY SWEENEYYour website needs much improvement. It wouldn't list my reservation or rental information. I spent a good hour trying to load various sites like find my reservation and return the uhaul. I just gave up
JEFFREY SMEGALLittle out of way since there is one 1/10 of a mile to instead of 7. Adds to cost when trying to save on move doing it yourself.
Amy ColeThe owner at C and V is professional, prompt and courteous. I have had issues regarding reservations being lost or incorrect at other local u-haul rental facilities and he has NEVER fallen through. I send everyone that is looking to him.
KARL HARTExcellent service and equipment.
Chris CorrealeVery friendly and efficient.
Rebecca VoganVery nice man at the counter. Quick and easy checkout.
Jason LucoreNone, great service.
Tyler Bynes