Évaluations des clients C&C Valencia LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de C&C Valencia LLC

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Mark G. le

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The gentleman was nice, but he said that his computer was down and that it may be marked as late even though I returned it a day before it was due. He spoke as if he weren't a partner of U-Haul, but a disinterested 3rd party and everything was between me and U-Haul. He recommended I drop it off at another U-Haul dealer, but I agreed to drop it off there, so that's where I dropped it. I got a text message the next day saying it was due to be returned which was annoying. Everything about dealing with him was annoying.

CRYSTAL B. le

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Too many bad things to say and not enough room to type. Awful experience!!

kiirsten m. le

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amazing customer service - thank you for hiring great people

Bill H. le

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Le client n'a pas laissé de commentaire.

LYNNE S. le

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Le client n'a pas laissé de commentaire.

Scott S. le

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The pickup location was 20 minutes away from my original destination selected. There was no attempt to try and get my trailer to the location I selected online. There was four days to make the arrangement and I was called the day before to tell me I had to drive 20 minutes the opposite direction. Very poor customer service. When I arrived to pick up my trailer nobody helped me hook it up to my truck. It was turned around in the dirt. very unsatisfied.

Russell G. le

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Le client n'a pas laissé de commentaire.

jesus d. le

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Le client n'a pas laissé de commentaire.

lawrence a. le

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They didn't want to un-hook the trailer from my truck. They told me it was easy and I could figure it out. I'm a 68 year old disabled vet and can't bend like a young person.Finally a guy came out to do it. The manager seemed like a jerk.

charles m. le

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Could council the customer a little better about insurance coverage (what, what not, and why). Maybe. not sure? That is not a regular U Haul office, it is another business that provides the U Haul pickup service. It worked well for me because I use U Haul equipment quite often and it was conviently located.

MICHAEL R. le

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Windows on truck were so dirty that I had to clean inside and outside to see when driving at dusk or early in the day. This is unsafe. Appliance dolly was rolled across a oily floor of the shop and wheels were covered and then tracked onto our floor. I also cleaned the wheels before the next move.

daunyel C. le

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Set up a better process for after hour drop off

Jeffery M. le

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Le client n'a pas laissé de commentaire.