Évaluations des clients C&D Kustoms

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de C&D Kustoms

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Terrance F. le

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Great friendly service! Being able to drop off late was very convenient.

James P. le

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The pick-up experience and location were equally horrific. We were originally scheduled to pick up our truck across the street from our apartment, and it was changed to a different city. This customer service experience could be improved by arranging a U-Haul representative to drive the truck to the customers desired pick-up location. At our pick-up time and location, the app and website would not allow us to check-in as advertised without a representative. The customer service at the physical rental location was extremely poor and slow. Our pick-up time was 0900, they kept us waiting at the door until someone woke up to answer (a whole family lived at the rental pick-up location) until 0910, and it took the representative 45 minutes to process our reservation. The representative was quite rude throughout the check-in process. The children and countless animals at the location were living in absolute squalor. The rental site is not fit for living or U-Haul customer processing. When we finally received our truck, it had less gas in the tank than originally stated by the representative. Overall, the location and experience were too poor to utilize U-Haul again for our next move.

Justin M. le

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Make the mobile drop off feature on the app work better. It still showed my equipment in-use the following day. The employees at the drop-off location were unable to access the check in software as well.

Christopher W. le

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Best customer service that I have ever received, from any business. 10 out of 10

Dan D. le

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Le client n'a pas laissé de commentaire.

Dana S. le

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The rep told me if i returned the truck back in same day even though it was a one way rental i would receive monies back (adjustment)

Noah H. le

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Pro--The people there at pick up were super helpful and nice. Con--Location was out in the boonies-not where we rented from first. We rented online for pickup at a different location near my house BUT was not called the night before our pick up to let us know the rental was not going to be at our preferred location. We show up only to be told we had to drive 15+ miles to get the truck....there were none closer. The facility was very uncaring, not knowledgeable and asked for my reservation# 7 different times. They couldn't call or look up other locations store numbers to see if a truck was available closer without prompting. They were not helpful at all and could not care less I was inconvenienced. Moving soon and I will NOT use uhaul for storage or transportation!!!

David B. le

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Excellent customer service, excellent equipment and excellent price, these guys rock.

angie G. le

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Le client n'a pas laissé de commentaire.

DAVID P. le

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Location can be cleaner and more modern

charles M. le

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Le client n'a pas laissé de commentaire.

robert S. le

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Thank you????

KATHY P. le

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They charged me for 60 miles. For the short trips I took just from my house to the storage building there is no way it was 60 miles. I am mad at myself for not insisting to check the numbers she wrote down for our return, but then again she did not offer a recheck either. Instead she insisted she was right. I will not use again.

Michael J. le

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Le client n'a pas laissé de commentaire.

michael M. le

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Le client n'a pas laissé de commentaire.

Derek W. le

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Friendly family atmosphere

AKISHA G. le

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Great and prompt service, and the staff are very friendly, treated us like family.

Stephon M. le

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The folks are very friendly. They made us feel comfortable through the whole process. Best U-Haul I have been to. All around good service. I highly recommend picking this location.

PAUL K. le

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Le client n'a pas laissé de commentaire.

Rodney R. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Nothing! Super nice abs great service!

GAIL R. le

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This pickup was after hours and the biggest annoyance of the whole thing. This was not our preferred location 25 minutes away, out in the country. Not good cell service. Thank goodness one of the employees showed up after 1 1/2 hours of trying to do express check in and get code. Every time I called had a 5-10 minute wait and was told to check email, that was never sent because they had the wrong address. U haul could never locate my reservation using my cell number so never received a text to let me know where to pick up. The employee had the key inside the shop so even with a code we never would have gotten the truck. Most of the problem was with U haul and not the location.

RODNEY B. le

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Le client n'a pas laissé de commentaire.

Arlee W. le

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Le client n'a pas laissé de commentaire.

Rayvis K. le

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Best UHaul experience ever...will go back to this place!

MALON B. le

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Le client n'a pas laissé de commentaire.

patrica C. le

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Any one that rents from Carolina motor sports well receive curtious service with great people that go out of there way to make your needs possible . I would highly recommend them.

Ronald G B. le

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Le client n'a pas laissé de commentaire.

Morgan B. le

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Le client n'a pas laissé de commentaire.

tina S. le

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Le client n'a pas laissé de commentaire.

Samantha B. le

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The hospitality alone I'd return. They could have the oldest, dirtiest, raggedy equipment and I would return.