Le client n'a pas laissé de commentaire.
Bob B.
Customer Reviews for C&D Mini Warehouses
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Good service.
James K.The service was great and the vendor was very friendly and helpful.
PAUL K.The location was 54 miles from my home and I had to find someone to go with me to go get the equipment. U-Haul customer service and scheduling would not compensate for the money spent on gas to go that far, they only added 50 miles to my contract, but the location refunded me some money so that I could turn around and get insurance on all of the equipment. I had to email corporate in order to get any kind of resolution and they compensated me and apologized for the inconvenience, unlike U-Haul's customer service or scheduling. The pick up location was great.
Heather S.Fuel level changed after driver snd attendant looked at truck. It was 3/4 tank and changed to 1/2 tank. A text message followed ; however my paper work wasn't updated and I was required to return it with 3/4 tank. I recommend updating paper when these changes are made.
Steven C.There isn't much you can do when coming from out of state to rent a truck. You can only trust UHaul will do there job. You have no control over that. UHaul gets zero stars!!!
tom D.Equipment was well maintained but was not clean, but overall quality was good
Patrick M.No issues. Just had an issue with picking up my truck at my initial location in Portsmouth. Forced to drive an hour away to get my reserved truck. Spoke to your traffic line with initial location to come up with a solution
duwayn F.Great and friendly service. I will always visit this location first.
Andy W.Great customer service!!! Very professional and friendly
STEPHANIE S.Quick helpful service
SCOTT J.Original location where I made reservation did not open for business fouling my moving day. Shawn at the secondary site in Hertford was very professional and helpful. Please check the notes it your system regarding my experience in Elizabeth city Nc, not what I would call moving made easy
James K.Check-in process was simple and efficient.
William S.They charged me $21,35 because I returned the truck the night before it was due in for them to check in the truck without us there. I don't see how it cost anymore. This is after Uhaul wasted over an hour of time with me having 5 people waiting to load the truck. I was not happy. This $21,35 was the last straw
Sharon S.Truck has very loose steering, should be looked at.
Stephen H.My experience was great up until I returned the truck and tried to use the 24/7 app. It cost me an extra $ 20 because of the faulty software. The location owner was good; the uhaul .com site was slow and impossible to navigate. Spent 30 min trying then called 1-800-go uhaul and and the estimated hold time was 55 min. So I hung up dropped the key in the slot. Bottom line was the $ 20 charged to me was unfair and caused by the software flaws.
RICHARD T.The right blinker did not work in the auto transport.
Harry B.Fast friendly service. Easy to locate and good access. Has packing products on site. Je les recommande fortement.
PAUL O.Service was very good all around
Victor A.I was charged an extra day for dropping off on a holiday when no one was there. The app on the phone would not upload a picture of the inside of the trailer. The day of drop off was the day on the contract. Not pleased.
Richard E.The drop off representative did not try to adjust the mileage. It is only $11,4 cents but the nickel and diming makes me reluctant to ever use UHaul again.
Michael H.Outstanding service
Eric W.Dropped off after hours. Seems like a nice location.
MICHAEL C.This location was HORRIBLE!! They overcharged me 247 for renting a car puller!!! They told me to call customer service about my overcharges.. I called customer service and they told me that the store was responsible for the charges and couldn't understand why they charged me for car insurance when that was not what we rented.. I called the store back and the lady there was speaking over me!! I told her that I was going to charge them with fraud…. SO I DID!!! Never….ever again!!! GO SOMEPLACE ELSE!!! There's one in Elizabeth City!!!
WILLIAM H.The lady who handled the reservation could not have been nicer, more helpful and efficient. It was a pleasure doing business with this company and i look forward to doing so in the future. Great Office, great Employee.
JUNIUS F.Excellent customer service. Highly recommend this location.
Stephen G.Awesome location, will use again
JAMESEDWARD R.They allowed a dog inside the vehicle, we had to clean muddy paw prints on the seats
TARIQAS-SAMAD S.Update your system. I make reservations online and it turns out that the location was closed. I did the self check out and when I returned the trailer I was told that shouldn't have taken it. Then they charged me an extra $40 because they were closed. I will not be using uhaul again.
Jonathan H.Staff is Awesome
EARL B.My issue is not with the location, but with uhaul. I made my reservation 4 weeks prior to my move date and received a call the day before my move telling me that I had to drive 1,5 hours to pick up my truck because that was the closest one to me.
PENDA J.No changes, perfect
Gary B.None at this time
AUGUST W.After hours check in was a nightmare it wasn't disclosed that I have to have two or three references to call in the middle of the night.
Michael B.Excellent customer service!! Very helpful. Fortement recommandé!
Lisa N.The change from Edenton to Hertford was not an insurmountable obstacle and the Hertford location has the truly wonderful personnel.
ELIZABETH C.very customer oriented
BRONISLAW P.Very pleasant experience. I will return.
KEY S.Exceptional...took me an hour early and changed size without hesitation..
BARBARA H.They were great!
mennis B.helpfully employees, good experience
Frank B.would like to see cruise control on all trucks.
ALAN S.I confirmed my location for pickup but when I got there the location was closed due to the holiday. Called Uhaul and was sent to another location 15 miles back and was told the keys would be in the truck. The keys were not in the truck and I spent almost an hour and a half on the phone and was told that I was not set up for 24/7 pickup and had to create an account and do all the steps to pick get the keys out of the lock box. When i questioned the rep about how to do this she told me to watch the video then call her back and basically hung up on me. 2 hours later i had the keys. I was very disappointed in the phone customer service i received especially when they hung up on me.
William L.Back of truck was dirty but everything else was great..
ROBIN D.Answer the phone. I called many times during open hours only to consistently get the voicemail.
Brian U.Nothing to improve. Super nice employee and very clean location.
Timothy W.I have been overcharged and had to get a refund every time I use this service. Took all the money out of my account and made me wait 5 days to get it back. Such a disgrace. I wouldn't recommend that to my worst enemy. I will warn everyone about this before taking a risk like that.
PATRICIA S.Hello I am very Disappointed with your service and rental at this location I asked what and if I could drop off 4x8 trailer after hours after I was done I was told no problem told me weir to park trailer and they would see it when they came in now I have received a email saying I'm being charged a after hours Charge of $ 21,35 which is more than the charge for rental I really need some help with this issue
GERALD S.Make sure the system works.
ANDREKA W.Attempted to drop off the vehicle at night. The app did NOT load the next screen. I was on hold for over an hr for support. Janice could not help me and she pushed me to another person. Jordan was fantastic and helped me out. I called in the AM to confirm gas level and the location never called me back. Over all experience has been marginal at best.
hugh L.