Évaluations des clients C&S Convenience
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de C&S Convenience
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babara W. le
I can't comment on this because I was not present at the drop off. My niece reported the leak. I do want to comment on the entire experience because I was overwhelmed with how helpful the Customer Service and Scheduling people were (Ashley, Debra, and Ken). I was panic stricken when the original pick up location was changed by the local agent in charge at the last minute. I called the 800 number and they immediately reassured me and arranged for me to to pick up the truck at another location . Although it required another 30 minutes to get there, at least my family didn't drive all the way from their home for nothing. Part of the problem was that it was Sunday and very few UHaul locations are open.
Michael J. le
Dirty trailer, slow service, no help hooking up.
Hubert F. le
Overall I had a great experience with Uhaul. It was an easy process, however their were two issues the company needs to address. The call center people were great which is unusual! but although I repeatedly scheduled my pick up for 8am it came in as 12noon. I called back and it was easily corrected. The other issue is I brought the truck back on exactly half a tank but the chart showed less. I didn't mind paying the extra because the process was easy but whomever did it seems slightly unethical. Overall , Uhaul seems like a great service that I was pleased with and will use again.
Stephanie L. le
They had the wrong drop off location for the truck, they had no moving pads with the truck. They couldn’t fix anything
Alfred G. le
Not this location
Toni T. le
I got a text message changing the location when I was on my way to drop off. I went to the new location and they weren't available for Sunday deliveries. I had to call customer service and the location was changed back to the original location. The changes are really a pain.
steven S. le
They truck was on empty when I got it .I was told I qould get credit for my fuel .and they charged me for putting .gas in this truck I only used 30 miles and it was over a 120 bucks .worse experience ever
Jerry F. le
I was told I would get my cash deposit back when I returned the truck I did not and have never receivedit
Jennifer P. le
Edúcate the dealer on how to rent out the Uhaul