Évaluations des clients C&S Furniture Outlet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de C&S Furniture Outlet

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Laurie H.
Évaluation :

I would like a full refund because that truck was disgusting! Maybe for future reference make sure there isn't any trash on the floor boards and that the tuck doesn't reek of Marijuana! Maybe make sure the truck mechanically isn't vibrating or shaking and that the brakes actually work properly!

Cindy B.
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Le client n'a pas laissé de commentaire.

Erica G.
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Le client n'a pas laissé de commentaire.

Derrick M.
Évaluation :

Unmanned location. Owner was not a very good communicator This was not our original pick up location. Without notification the owner at Ztire cancelled our reservation overnight so that he could use the U Haul equipment for personal use. This added hours of work and additional drive miles to our rental.

Amber S.
Évaluation :

We was shorted out money

Latoya C.
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Le client n'a pas laissé de commentaire.

Jean N.
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Rented for one day (Friday September 25th to Saturday September 26), but charged for three days not one! I was told to take the key Thursday night at 5pm so he wouldn't have to bring it to me in the morning at 10 when I picked the truck up. I sai but I only want the truck one day and he looked at me funny like he was surprised. Do I said Zfriday at 10am to Saturday at 10am only and he said I owe you a refund. I said pay me when I return the truck. He said okay. I asked if additional fees and he said no. I signed his iPad for the contract but never got to read it. He said it would be in the email. I didn't find it in the email until recently. I was Owed a refund and didn't get it. Told to give cash of 150.00 when it was less. Told I went 40.00 over the 150.00 but It was paid for by Curtis, and I owed nothing. I questioned him twice on that and asked what were the miles. He said I do not know. I said can you text or email me and he said yes. Then I got an email saying I owed 60.00 more with a late fee of 30.00 if I didn't pay it but I was owed 56.06 refund. Curtis told me the tank was half full and to return it half full when it was really on full so I returned it on full. That was odd. The truck had egg shells on the floor and I didn't eat eggs!!! My friend rode with me and helped me clean the truck. She was surprised at the egg shells. I filled up the truck one mile from from the drop off so that gas station has me on camera and the Gus' Hardware that shares the Uhaul parking lot has me returning the truck at 5:47am Saturday on their cameras. I have those who heard him say bring 150.00 cash and proof I didn't pick the truck up until approximately 12noon Friday. Do I had the truck 16hrs total and not three days as Curtis charged me. Can not recommend this Uhaul location. Jean Noffke

Jessica D.
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Make sure everything that people are charged for is there I was charged for dolly's had no dolly's also was charged $122 for what the truck had more gas than I left with

James M.
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Le client n'a pas laissé de commentaire.

RITA D.
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I was not aware of the process for service. I was fortunate there was a kind gentleman that helped me out. Very good customer service

Harold C.
Évaluation :

I indicated I wanted to check in at the counter. Even though it was supposedly during their open hours no one was at the location and I had to call. I think when you sign up for this location there should be an indication that it will all be done by phone. My phone was not working so I had to find someone to borrow a phone from.

DENNIS P.
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Le client n'a pas laissé de commentaire.

CLYDE H.
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I rent U-Haul 15to20 days per year andI rate this rental as the worst. There was no human interaction other than by phone. You wanted a picture of my license ...I don' t have that capability. You wanted self check-in ...I did not have access to that . You charged me a $20.00 fee for after hours check-in...I left the trailer at 2:00pm and called the phone number provided. These are just the highlights. I believe that I need to make other arrangements if this a reflection of future operations.

Drew P.
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Le client n'a pas laissé de commentaire.

John W.
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Le client n'a pas laissé de commentaire.

Dottie D.
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Most of my friends would like to speak in person with a person instead of doing everything online. So no I would not recommend this location to no other place maybe to another location where they could speak with a person.

Sheri H.
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Person was not there when got to the place of business. Then I had to want to come back and plus you charged me $20.00 dollars for him to do self check in!!! When the application wouldn't let me do self check in because my picture was not taken at time I was checking it in because I had to wait for him to get the location. I took the picture at 11:22am when I drop the truck and car dolly off. I'm not happy with his service at all and to be charged for him checking me in just worng!!!!!!!

Jim T.
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Le client n'a pas laissé de commentaire.

Kathy K.
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was not told this place was closed in mid week. Had to do drop off via phone. Which wasn't hard. I am a person that like to deal with people make sur everything but psrking loy wss big and easy to move around.

Christopher S.
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The truck was filthy and smelled of cigarettes. The rental process itself was a nightmare as well. Next time I'll stick with Penske.

Jon H.
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Le client n'a pas laissé de commentaire.

Charles H.
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Better communication and service.

Olivia W.
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Le client n'a pas laissé de commentaire.

Donald H.
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First time I have used 24/7 Rideshare service. Good experience. Truck was not as clean as I would expect with cab ok, but had dried up spilled drink in cup holders and down the cover below cup holders. In this time of covid19, I expected the cab to be sanitized or at least wiped down with Clorox wipes. The cargo box was not swept out. Truck had very minimal damage on the lower plastic guard behind RR wheel house. Attempted to upload picture, with no success. Truck rode great and no issues to report. I filled truck up, so I left it with more fuel than when I picked it up and wiped cab down with Clorox wipes to sanitize for next customer. *Uhaul should require sanitizing and provide Clorox wipes. I would recommend this location and use them again.

Eari S.
Évaluation :

The location opens at 10am per uhaul site and sign on their door. I get there and nobody is there. After calling a few numbers I get a call back to complete rental and use trailer. Got back a few hours later to drop trailer off and still closed. Thank you uhaul for online dropoff!!! Could have been a fluke at the store but I didn't see a sign indicating why they weren't open. Possible they were sick or had some family emergency? I just didn't appreciate that it cost me a half hour waiting around.

Wayne R.
Évaluation :

Le client n'a pas laissé de commentaire.

Kali R.
Évaluation :

The guy that I dealt with today was not a great experience at all. I had reserved my trailer last night and I was waiting for 30 minutes at the most before he noticed I was waiting on a trailer. Explained to him that I had already paid for the trailer. Instead he worked with the other customer. When I tried to go in and ask if I could just get my trailer number since I had already paid for it. He responded with “you'll have to wait, I'm with a customer”, he also said, “there are other places to rent from”(after I had explained that I had already paid at this location for pick up). Sat there for another 30-45 minutes. Then I finally got my trailer number but by that point I was just already fed up.

Benny P.
Évaluation :

The location advertised as open with posted hours, their doors were locked during attempted pick up and drop off. GPS on mobile devices is incorrect so using mobil check in and pick up is nearly impossible, it took half a day with multiple uhaul service reps to complete the pickup. Then, I was over charged. My reservation was changed during my pick up, while I'm actually in the process of picking it up and extra charges were added. After dropping it off 2 hours before my reservation ended, and during business hours when no employee is in sight, they charge me another $20 because they weren't there to complete the check in even after I completed it myself with my smart phone on sight. Now, our family is financially hurting because of being over charged. I even took pictures of when I returned the truck. Really terrible experience with uhaul.

Brittany M.
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Le client n'a pas laissé de commentaire.

Lauren J.
Évaluation :

The rental here did not work out. They did not set up the rental properly, and I had to drive to Belton, a neighboring town, after spending a significant amount on the phone with a Representative, making me late to meet our movers. THEN the truck was filthy, and I was promised a $50 credit for my trouble which is yet not reflected on my bill and I see I was also charged a cleaning fee!!! Very unhappy with this experience.

Jared S.
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Le client n'a pas laissé de commentaire.

Victor H.
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I scheduled a different location to pick up my U-Haul. They contacted me the day before and told me there was not going to be a truck available and rescheduled my location. I scheduled a furniture dolly. One was not provided for me and they did not have one available unless I drive 20+ miles to a different location to pick one up. I did not have the necessary equipment to move my furniture. In the future, I would recommend when they change anything to an order that they make sure everything the customer ordered is ready and available as scheduled.

Courtney H.
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Le client n'a pas laissé de commentaire.

shirley B.
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Served the purpose but was charged wrong. Insurance was added and was not asked if I wanted to purchase.

Shawn H.
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When i go pick it up make sure there is enough gas in it for me to drive it.. I picked it up it was on E i took it back with more fuel in the truck than when i recevied it

Matthew M.
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Le client n'a pas laissé de commentaire.

kim P.
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Have someone at store to complete transactions instead of doing it online and over phone so you know exactly what you are being charged for. Also it would be nice if all trucks had enough gas for the day instead of being on empty when you first get in. Otherwise everything was great.

Lisa C.
Évaluation :

I am very upset about the price I was charged for a 6 hour usage of only local use. Around 30 miles. I was not expecti g to pay 144.00 for the use of the uhaul. The advertisement is very deceiving and i was not informed of all the extra costs. I will not use this location or Uhaul again.

Steve S.
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Le client n'a pas laissé de commentaire.

Billy S.
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Why did I get charged for fuel and it wasn't on but a Quarter of a tank when I got it and put fuel in it and was on a quarter when it was returned

Keith M.
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Le client n'a pas laissé de commentaire.

Cliff C.
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Everything was handled over the phone and I got charged a 20 dollar after hours fee, even though everything was handled during the open hours of the business

chrissy R.
Évaluation :

the man told me that he would be there at 4 and at 4 he said he had left for the day. I called u haul and then he came back and he charged me 25.00 extra left the ruck with 1/4 tank of gas. he is a liar and he don't need to rent u haul trucks.

Brian P.
Évaluation :

No one was there when we got there but we called number on building and guy said he could see us on video camera but with the appliance dolly and blankets left in back of truck did not feel safe leaving open since I did not want to be charged for items if stolen from truck. Took pics so I had proof they were returned. Hopefully will not get screwed

Richard M.
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Le client n'a pas laissé de commentaire.

Christy M.
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Le client n'a pas laissé de commentaire.

Karen B.
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Flat tire, waited 3 hours for service, unable to do the job I had rented the truck for, just took it back.

JAMES H.
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Le client n'a pas laissé de commentaire.

Amy C.
Évaluation :

Trash was in the truck and the AC did not work.

Rusty D.
Évaluation :

If the unit is supposed to be picked up at 8 am then make sure it's able to be picked up at 8 am instead of 10 am. In the case that the client has to make two trips (30 miles) to finally pick up the unit, don't charge them 100 dollars when they return it without refueling because they used twice their own fuel to make the two trips because their unit wasn't ready to begin with!

KEITH R.
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Le client n'a pas laissé de commentaire.

Tiquanna W.
Évaluation :

very unprofessional and completely overcharged me!!

Richard P.
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Le client n'a pas laissé de commentaire.

jody A.
Évaluation :

They are VERY nice and efficient!

Jeremy H.
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Le client n'a pas laissé de commentaire.

Akeira H.
Évaluation :

I picked up and dropped off my rental via smartphone. When i picked up my rental, the tank was on 5/8 of a tank. When I dropped off, I put $40 worth of gas in the tank. That out my tank at slightly below 5/8. I was charged an extra $22 for fuel and got a receipt stating that the tank should have been at 3/4. This was not correct. And uhaul customer service stated that there isn't anything they could do. I will do my best to ensure that I will not have to use uhaul to move ever again.

Tia L.
Évaluation :

Location was closed when I arrived to pickup my reserved trailer. Then, when the guy arrived he was busy handling other business instead of taking care of my reservation so that I could be on my way. I waited over an hour to pickup a 4x8 trailer. I would not recommend this location to anyone.

Charles M.
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Le client n'a pas laissé de commentaire.

ROBERT B.
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Le client n'a pas laissé de commentaire.

Ray L.
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Le client n'a pas laissé de commentaire.

Michael A.
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Le client n'a pas laissé de commentaire.

Kristen S.
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A couple years ago I was going to rent a U-Haul trailer from this facility. I told the owner I would be in on a certain day. When I got there an hour + before closing to pick up the trailer, they were already closed. I had to scramble to find another trailer at a different U-Haul facility. I went on Tuesday December 18 to this same facility and reserved a 5 x 8 trailer. I used my debit card to hold the reservation. We were picking the trailer up on Thursday December 20. The girl asked if we were picking up the trailer in the am. or pm. I said it would be in the pm. She said they closed at 5:00pm. I got there at 3:15 in the afternoon and the store was closed. I called the number for the store and the owner said we needed to come back at 4:00. I went back at 4:00 and the same girl that helped us on the previous Tuesday was there. The girls finished the paperwork and told us which trailer to get. I asked her if she was going to hook up the trailer for me and she said no that she had just come from the hospital. I asked her if she could come out and show us how to hook up the trailer and she reluctantly did. I took the trailer home. We loaded the trailer that evening. After loading everything up we find that the right break light and turn signal did not work. This was the sorriest excuse of a U-Haul facility I've ever had an experience with. I would not recommend them to anyone.

vic S.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert D.
Évaluation :

Nothing great pickup and drop off location.

Ronald L.
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Le client n'a pas laissé de commentaire.

Ronald L.
Évaluation :

Reserved equipment was not available. We were told to call other locations to find our own equipment. Had to drive to other city and multiple locations to gather our own equipment that we had reserved in advance. First truck had missing windshield wiper so we had to switch out.

Micheal B.
Évaluation :

There wasn't any hand dollies at the location. Which made it difficult to move furniture.

Laini J.
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Le client n'a pas laissé de commentaire.

CLETUS L.
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Le client n'a pas laissé de commentaire.

William C.
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Le client n'a pas laissé de commentaire.

Cliff D.
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Turned in the rental a day early expecting a discount. Was not honored. Had to assist in hook up of trailer. Also had to sweep out trash from previous user.

francine D.
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Le client n'a pas laissé de commentaire.

timothy E.
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Le client n'a pas laissé de commentaire.

Robert F.
Évaluation :

Friendly, professional young lady handle my rental process very efficiently.

Sundari H.
Évaluation :

The Uhaul was not cleaned out in the back, it was dirty. They lied to my friend that went to go pick up the Uhaul and added an extra fee to my price that I didn't agree on in the beginning. They told my friend the insurance was already on there when they added it and charged my card.

Brittany C.
Évaluation :

Customer service in general is awful. When you call nobody answers the phone. Or they are not in a hurry to assist you

Christina V.
Évaluation :

I'm very disappointed in this experience. Confirmed my reservation request for one location (Anderson, SC) and the day before called and said it would be at another location 30 min away. Would not deliver to my requested location and didn't give me the size truck I reserved. Called customer service after drop off and never received a call back from a manager, as promised. Had to call back twice to get issue resolved. I'm going with Budget next time.

Michael J.
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Le client n'a pas laissé de commentaire.

Demetrius K.
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Le client n'a pas laissé de commentaire.

sheryl M.
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Very convenient for us! Very satisfied.

jennifer S.
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Le client n'a pas laissé de commentaire.

Mary B.
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Le client n'a pas laissé de commentaire.

ROBERT B.
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Le client n'a pas laissé de commentaire.

Steven G.
Évaluation :

The owner or manager, Curtis, of c&s furniture (a 3rd party vendor for uhaul) was very unprofessional and rude. Because the website was down it took him over an hour to get me my reserved, prepaid and guaranteed by noon 26 ft truck and only because I pressed the issue that I flew from Tulsa to Greenville and went through all the steps to make the pick up seamless did he press through to make it happen. He even ordered us out of his store. Only after his uhaul superior got involved did the problem get resolved and he was still rude, and short. There was a red flag for repair on my rental key tag, that when i asked about, he ripped it off and claimed they "made a mistake". Once I started the uhaul I noticed the check engine light was on. I have a time stamped video to to prove it before I drove it an inch just to cover my six. It left a metaphorical bad taste in my mouth and I was uneasy most of my trip.

Robert O.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT B.
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Le client n'a pas laissé de commentaire.

Tina B.
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Le client n'a pas laissé de commentaire.

Helen S.
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Le client n'a pas laissé de commentaire.

PERRY F.
Évaluation :

I was charged an extra day of rental when I turned the truck in before my 24 hours was up. I was charged the extra day because the business didn't get around to checking the truck in for almost 45 minutes and that put me into an extra day. I've rented from uhaul for years and I know that I have 24 hours. I'm not a happy customer

Richard M.
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Le client n'a pas laissé de commentaire.

Earrick M.
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Le client n'a pas laissé de commentaire.

CARL R.
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No one at this location when I returned equipment about noon on Sunday, 10/08/17. I was concerned that someone might take the equipment before someone would check it back in and out of my name.

JEFFREY T.
Évaluation :

Tried to do a remote pick up at C&S and they don't do remote pick ups! However, the website lead me to believe that I was picking it up there. When I started the pick up process, the man on the phone said that I was picking it up in Greenville!! I purposely wasn't picking it up there because that would have wasted all of my mileage getting back to Belton!!!!!... We did manage to get the truck for an extra day or two, but still we wanted to start loading Friday night so we could get it all and we didn't get it all! We ended up returning the truck to a closer uhaul site, rather than driving to Greer, thanks to the girl at C&S for that return option. All in all not the best service we've had with uhaul!!

Susan J.
Évaluation :

Easy to find and drop off 24 hours a day.

Stephen M.
Évaluation :

The owner was rude and refused to explain my bill and the charges. Terrible representative of u-haul. He told me to leave he had customers waiting and he would list me as refusal to pay and I could deal with u-haul. Wanted two more rentals. FORGET IT

harvey T.
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Le client n'a pas laissé de commentaire.

Adam R.
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Le client n'a pas laissé de commentaire.

Diana C.
Évaluation :

we have always used uhaul but after this time...never again! pick up location was changed and totally inconvenient. When picked up truck it had huge puddle of standing water in back of truck & I was told it was "no big deal & it would be cool" called to complain and was told we would get a refund of $50 and still haven't seen the refund or gotten a call from anyone trying to find out any info. AWFUL!!

Steve P.
Évaluation :

Do not send anyone to this location. Rude! Will not rent again. My location to pick up truck changed 4 times. And had to drive over and hour to pick up the truck I finally got. Started out picking up the truck at 8:00 am and ended up not getting one until after 11:00 am. Very unorganized for a rental business. The $50.00 they refunded me was wasted on gas having to drive everywhere to get the truck. When I got to the final location, called the person and they said they would not be in today. Thankfully someone showed up while I was on hold with Uhaul and told me if I could wait 30 minutes they would help me. I got to the place that I was going to load the truck at the time I was planning on leaving on the 5 hour ride. I know this sounds like a prank but I would never recommend this company. If you can rent from any other company that would be my recommendation.

PATRICIA M.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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