Évaluations des clients C&T Military Surplus

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de C&T Military Surplus

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Scott M. le

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C&T was an excellent location, they were very helpful with everything.

Jeffrey M. le

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I called to reserve a auto transport, they sent me to radcliff, Ky location cause they said it was open and when I arrived, to my surprise they were closed. Called back and they allowed me to take it by the phone center being the paperwork processor. The system initially said me vehicle wouldn't tow it just to find out the vehicle info the system had wasnt my vehicle details. I was also told because of the issue they were gonna give me a discount and I didn't receive one.

James S. le

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Le client n'a pas laissé de commentaire.

Holly G. le

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Very nice and experienced dealers.

Dennis M. le

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Outstanding job. Eazy to access.

Donald H. le

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Le client n'a pas laissé de commentaire.

Rita S. le

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They were very friendly and accomodating.

Davida W. le

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I was suprised that it was a dollar a mile local

David C. le

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Le client n'a pas laissé de commentaire.

Warren M. le

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The agent was very nice and professional.

Kathryn M. le

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Le client n'a pas laissé de commentaire.

belinda C. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Le client n'a pas laissé de commentaire.

Lauren C. le

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N/A

James H. le

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Le client n'a pas laissé de commentaire.

Erik H. le

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I still have double charges and it wasn’t immediate...so I’m still waiting for the change

Bonnie M. le

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Outstanding customer service!! Went above and beyond to help the customer.

ANDREA C. le

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Thank you so much

Jerry G. le

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No comments

Constance P. le

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Le client n'a pas laissé de commentaire.

Laurie S. le

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Check out was fast and friendly. No hassle and thorough.

Kristine S. le

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Le client n'a pas laissé de commentaire.

JEFFREY H. le

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i do not feel like you need to change a thing

Kevin C. le

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Le client n'a pas laissé de commentaire.

Robin S. le

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Please note the distance customers have to travel when picking up equipment. Scheduling had us at two different locations at the same time over twenty miles apart.

Brad G. le

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I had trouble when I got to the location to get my uhaul they couldn't find the keys to the 17 foot uhaul so I was forced to take a so called 15 foot which wasn't the case it was a way smaller the thing is they still charged me for a 17 foot uhaul. I was really unhappy with how things were. the only reason I took the uhaul they provided me was I had to have it at that time I didn't have time to wait for another.

Stephen P. le

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The trailer was not hooked up properly and resulted in damage to my vehicle.

Stacy S. le

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Le client n'a pas laissé de commentaire.

Philip B. le

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Le client n'a pas laissé de commentaire.

marvin P. le

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Very pleased with the transaction. Move was completed successfully with no issues.

LUZ R. le

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Customer Service is amazing!!!

Justin T. le

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Le client n'a pas laissé de commentaire.

Gabriel C. le

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I still haven't gotten the rest of my money back since the uhaul charged me $100

JAN G. le

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He needs a parking area for customers, but he was very helpful & nice

Amber C. le

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Le client n'a pas laissé de commentaire.

ALEX W. le

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Le client n'a pas laissé de commentaire.

Marcus C. le

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Le client n'a pas laissé de commentaire.

Darrel M. le

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Staff were very helpful. They took care of me!

Erinn B. le

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Le client n'a pas laissé de commentaire.

Keith C. le

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I really like the location in Radcliff , and it is really close to Fort Knox. This is my second time renting from this locations. As usual, I had a great experience. Everyone was really friendly and helpful. Would definitely recommend this location.

Dane G. le

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Le client n'a pas laissé de commentaire.

Sammie C. le

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All good!

Riley B. le

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They were the only people with U-Haul that actually cared and helped me

woodrow H. le

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I've rented from this location a few times. No problems. Courteos and friendly service.

Judy W. le

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Le client n'a pas laissé de commentaire.

Wendy P. le

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I was completely satisfied

Joseph K. le

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I saw a few poor reviews about the representatives demeanor, sure he may come across as a grumpy old man but he is also a very hard worker. If you show up in the manner you’re supposed you can expect a smooth transaction.

Barry C. le

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Nothing. Thanks so much helping me move and for moving around your schedule at the last minute, allowing me to extend use for an additional day.

Larry C. le

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Le client n'a pas laissé de commentaire.

Lewis P. le

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Very hospitable and very professional!

John C. le

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More lights around the parking lot for night time. I enjoyed the experience of dealing with the folks at C&T and I have recommended them to friends. I will use them again when needed.

richard B. le

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I do not recommend using uhaul at all...they cost me money...and they don't even care..when I called them back...it was take it or leave it Absolutely the worst

Jeff J. le

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Experience was good. Vehicle was on site and ready to go

Andrea S. le

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Never again will i ever be back at this drop off location! Employee was very rude, raised his voice and belittled me and my husband. Never again will I be back, i’d rather move stuff bare hands 100 miles then to rent from uhaul again!

Timothy G. le

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When we first got there the truck was not ready,, that was a bit scary. Fortunately there was staff on site three hours early who were able to take care of us. After that brief snafu, all was good.

John M. le

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Easy drop off. Very professional.

Michael W. le

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none

amber R. le

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The contract was not gone over with me I was told that as long as I returned the equipment by 6 o’clocK on Monday afternoon I would get my deposit back. The people called me Monday morning saying my rental was due back on Sunday I explained what was told to me they said I was lying I have family that witnessed the conversation. I returned the equipment as soon as I could and was charged extra money and was cursed at by the man who owned the establishment. My husband works on cars on a regular basis and we normally rent from uhaul but not this location. We will never rent from uhaul again.

Steven W. le

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Le client n'a pas laissé de commentaire.

BRIAN G. le

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Le client n'a pas laissé de commentaire.

Clayton C. le

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Great people to do business with!

Jack C. le

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The store was very nice and so were the people who run it. However, nobody told me that the truck i rented had a hole in the storage part that was repaired by a sort of duct tape. That info was on the back of the paper work, also saying i was liable for any water damage. I was never shown or told about it, which is partly my fault for not thouroghly looking over the paperwork, but i feel it should have been mentioned. The cab of the truck might as well have been a convertable, because it leaked water in like a faucet. Through the seatbelts built into the walls which soaked everyone in the cab.

Kindell M. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

Susan A. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Le client n'a pas laissé de commentaire.

Ollie B. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Chadwick P. le

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A wider variety of trucks and trailers

Gary H. le

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Le client n'a pas laissé de commentaire.

Lionel L. le

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Nothing comes to mind other than to just keep up with using good equipment and good service such as I experienced at C&T.

trinten C. le

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If I could give this place a lower rating it was surely deserved, I was treated the worst I have ever been treated anywhere. I would never recommend this uhaul store to anyone. However, I would tell them that there are many other uhauls to choose from in Radcliff Ky. The first day we got the uhaul, all seemed ok. We had never gotten a uhaul before this. It was going to be our first experience. They made us sign and initial a paper in the store. We bought the extra insurance that they said "covered everything" and then they gave us the keys, They said there was extra equipment inside that was zip tied and if we wanted to use it break the zip tie and it would be an extra charge the next day, They gave us the keys and we left. We were absolutely never taken on a tour of the uhaul which we now know we were supposed too, Uhaul store cameras should see that. We drove under 15 miles in all. We packed all of our things into the uhaul and the next morning before we had to take it back we unpacked it all. It had rained the previous night and when we got to the back of the truck all of our belongings in the moms attic was soaked, After getting our belongings out and drying them, we saw sunlight shining through one of the corners. I immediately started taking pictures you could easily tell it had been broken before they had tried to caulk it up several times. A shard of metal had come through one of the plastic corners and busted it, It looked like it had been replaced several times. I took pictures all around the corner and below it to show that there was no broken plastic below it or anywhere in the truck. We called the c&t uhaul place after taking pictures and told them about the incident and how all of our belongings got wet and they immediately got defensive over the phone and said it must have been hit, We didn"t say anything on the phone except what had happened and then said we were on our way there . When we got back to the store I asked the woman and the man working there what they thought was wrong and they said that all of their damaged equipment was tagged and since this one wasn't tagged we must have done it ourselves, When we said there was no possible way and that if we had hit something we would have reported it and wouldn't have left all of our belongings and electronics in a leaky uhaul overnight because of the rain. They kept dismissing our point like it wasn't even valid. This is when it escalated very quickly, The couple would not listen to anything we had to say and blamed us. We literally went less than 15 miles, to an apartment that had no poles or trees anywhere around the parking area. The man kept yelling that we could have hit something and just not known it, When I was yelling there is no possible we wouldn't have risked leaving our belongings in a leaking uhaul, he told me twice to "shut my mouth." I got one of them recorded on my phone. There should be no reason for a grown 300 pound man to be in a woman's face yelling a

Audra D. le

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Le client n'a pas laissé de commentaire.

Harris R. le

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Le client n'a pas laissé de commentaire.

Kevin W. le

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Le client n'a pas laissé de commentaire.

Scott H. le

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Very professional and excellent customer service.

MARK S. le

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Le client n'a pas laissé de commentaire.

Steve S. le

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Le client n'a pas laissé de commentaire.

Jamie B. le

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I wouldn’t change , the customer service of the people that work there is what make the place top notch

Bob E. le

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Need tongue jack especially for the larger heavier trailers

Christopher S. le

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Fast Check out, Very Friendly Staff, The trailer i needed was available on a moments notice. Thank you!

Paul J. le

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The location was open and allowed movement of the vehicle and trailer to easily be dropped off.

Carlos S. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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Good service,fast and easy.

Nathalie R. le

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Le client n'a pas laissé de commentaire.

Kimberly P. le

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Le client n'a pas laissé de commentaire.

James F. le

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Very courteous and professional, I will definitely use them again

Darlene B. le

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Le client n'a pas laissé de commentaire.

Susan A. le

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Very friendly service. Quick turn-in

Darla D. le

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Very nice customer service & very personable!

David M. le

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Le client n'a pas laissé de commentaire.

ERRICK G. le

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Le client n'a pas laissé de commentaire.

Edward L. le

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Le client n'a pas laissé de commentaire.

Kathleen D. le

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I don’t believe there is anything that needs improvement. We loved the whole experience from check out to return.

Jeffery G. le

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Le client n'a pas laissé de commentaire.

Armando H. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

Jaycee G. le

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Le client n'a pas laissé de commentaire.

Raymond O. le

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Awesome customer service