Évaluations des clients Candy Land Mobile Repair&Svcs

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Candy Land Mobile Repair&Svcs

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Scott A. le

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Le client n'a pas laissé de commentaire.

dean M. le

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Not Candyland's Issue, but I could not do the online checkout afterhours had to call customer service and get it completed. Customer Service Rep was very nice and very helpful

Errol S. le

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Place was a junk yard that had one rental truck. The entire place is run down. I was concerned about leaving the car trailer at this location as it looked VERY shady!!!

Theresa S. le

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One of the sketchiest places I’ve ever been. I had left a message, never got a call back , when we went to pick up the U Haul Rep wasn’t even there at scheduled pick up time, the auto transport we rented was buried back in like a junk yard behind a trash dumpster and a big truck, didn’t have any paperwork or anything to check things out, no instruction, direction or anything..............VERY SKETCHY

Adrienne C. le

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Woman that greeted us was helpful and friendly. Literally we were there for 5-7 minutes max and we were on our way.

Michelle C. le

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Nicole had my equipment ready for me a day early. I couldn't pick it up the day she received it, but it was still nice to have that as an option. She communicated with me and answered all of my questions!

teri F. le

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The original arrangement was for me to pick up a trailer at Candyland, but that didnt work out, so the incredibly nice woman at Line-ex on Fair lane in Placerville had just receive exactly what i needed. She and the young man that hooked it up for me were both very helpful and courteous! I'd gladly recommend this place to friends & family!

Glen A. le

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more accesible1

Christopher S. le

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The facility is literally a junk yard. I called before I arrived, yet when I arrived the owners computer was shut down and she had trouble getting on line to process my rental. The trailer was backed up against a fence next to the main road. When hooked up I had to nose into Traffic so she could check the lights. As such we did not open the trailer. When I got home (35 min away), I found the trailer was full of firewood and some trash. This was a major inconvenience as I was departing early the next morning and had no use for or place to put the wood.

Sharon F. le

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Le client n'a pas laissé de commentaire.

Jessica W. le

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I dropped off the vehicle during nonbusiness hours and a few hours later I was charged extra mileage for miles which I did not drive. I contacted customer service they sent a representative over to you at the business and I was refunded the extra mileage charge. This location is not inviting does not appear to be a real business and I would not recommend it to other people

stevan S. le

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Le client n'a pas laissé de commentaire.

Susan B. le

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Le client n'a pas laissé de commentaire.

krystal C. le

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Le client n'a pas laissé de commentaire.

Steven M. le

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The service from UHaul was absolutely horrific and the worst I've experienced from a rental company in my entire life. I had booked the truck 6 months in advance to ensure it was available from Reno on the date required. I had then followed up 3 times in the months prior to ensure the truck was still available as planned. The day I was due to pick up the truck I was informed that it was no longer available and we had to travel 3 hours away towards Sacramento to pick up an alternative truck. No assistance was offered for this, it was made my problem, and I was given no explanation as to why the truck I had booked was no longer available at the site I had booked it from, and no compensation was provided for this screw up. This is the first and last time I will ever use UHaul.

ASHLEY S. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Customer service was fantastic! Helpful, courteous, fast, informative, cheerful, and efficient. What more could you ask for.... Definitely recommend to others!

Brandy K. le

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Le client n'a pas laissé de commentaire.

MIKE L. le

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Candy Land was a great experience for us. They went beyond the call of duty to help us with our move. We have used them twice.

MIKE L. le

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Nicole went above and beyond with customer service. Very polite and informative. I would recommend their company with a 5 star rating.

Jim S. le

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We arrived back around 8:45 pm, driving for 8 hours. Calling the center they were very helpful in directing us to the drop off location, even though our original pick up location was within walking distance of our house. The drop off location was on a back road, no street lights, no visible signage. Since we were unfamiliar with that location it took 2 hours to find the site. The telephone responders were excellent staying on the line as we drove the area to find the drop off. Once found it looked like a high fenced junk yard with no parking, taking the suggestion from Denise we parked the truck up against the fence to protect the gas tank, since we refueled as needed. Again, most people would not have wanted to be in that location, for fear of robbery, animals, etc. I am surprised that U Haul uses this location. The vehicle drove well and preformed excellent, however I was not aware of the switch on the dash that helped in climbing hills until I was almost home. I appreciate all your efforts! thank you Jim

DENNIS P. le

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Le client n'a pas laissé de commentaire.

Bob T. le

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Don't locate a U-Haul vendor in a junk yard

Michelle Diane G. le

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Truck was ready and waiting upon our arrival.

RYAN M. le

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Was told tow dolly would fit car I was towing, it did not, had to drive two vehicles to Nevada and use gas didn't have correct flat bed, wasted 6 hours had to call in sick to work Monday didn't make it in time

JOE B. le

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Le client n'a pas laissé de commentaire.

ken A. le

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This location should be investigated. I have used U-haul's services for my entire life and the experience was so bad that I am considering switching to Budget, Enterprise, Penske,or any one of the other rental companies available. Please send out a U-Haul representative to evaluate this place for yourselves.

CARRIE S. le

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Le client n'a pas laissé de commentaire.

ROBERT W. le

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Le client n'a pas laissé de commentaire.

DAN M. le

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Agreement stated fuel tank was full. In actuality it was only about 7/8 full which cost me extra when refilling tank since I returned it full.

Tuan D. le

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Nicole was very helpful and provided very friendly and quick service. I will definitely rent from them again. Thanks!

Gene M. le

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Le client n'a pas laissé de commentaire.

MARSHA W. le

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Long trip great service thank you for helping with my move. Glad you were there.

GENE M. le

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Nichol very helpful and extremely customer focused. Above and beyond !

DANNY L. le

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Helpful friendly staff. Thank you.

THOMAS R. le

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Nicolle at Candy Land was extremely helpful and made sure all my equipment was there and ready to go, I would highly recommend her to anyone in the area....Tom R

STEVE F. le

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Le client n'a pas laissé de commentaire.

LEE S. le

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The lady was of great help with our choosing the right size hauler. Great customer service, thats why we went back for our 2nd rental and will go back again for our 3rd.

mike K. le

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Nice people, they did know what they where doing.

JONES W. le

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the owner is so friendly and helpful

JOHN G. le

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Le client n'a pas laissé de commentaire.

AL A. le

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Le client n'a pas laissé de commentaire.

dee J. le

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Le client n'a pas laissé de commentaire.

JOE B. le

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I have used Candy Land 5 time and Nicole has always been a great help. I have recommended Candy Land to my friends. Thank you for being there when I needed you. Joseph Blazek

DAN A. le

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Le client n'a pas laissé de commentaire.

KATHY M. le

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CANDY LAND IS AMAZING

DELTA S. le

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Awesome customer service , very helpful . I recommend them to everyone. Thanks.

CARL B. le

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better deal to the renter. rather expensive

NICOLE F. le

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Wonderful & Friendly People

Anthony W. le

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Le client n'a pas laissé de commentaire.

PAT F. le

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Le client n'a pas laissé de commentaire.

PAUL M. le

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Nothing. Unless the location is changed. The person who we rented the truck from was friendly and efficient. However, she said I would not need the number of blankets ordered, but in fact extra blankets would have been helpful.

glenda A. le

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Le client n'a pas laissé de commentaire.

THM B. le

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Le client n'a pas laissé de commentaire.

RITA T. le

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Of all the UHaul rental places I have rented - Candy Land is by FAR the best place to rent. As for the all the other places in the area - don't even go there. Been there, done that - never again. Candy Land the only place for me

MARK G. le

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Le client n'a pas laissé de commentaire.

RICHARD H. le

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Put up a ( OFFICE SIGN ) Really a hodge-podge operation.

MELANIE W. le

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Thank You Nicole At Candyland Towing And Uhaul For Having Great Custome Service.

MATHEW A. le

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As a corporation, you guys have become a pain in the ass! I've rented well over ten trucks from you over the years. You canceled my reservation twice, tried to overcharge me, and switched my location last minute. Your phone rep in Sacramento was rude. Gladly the managers of both nearby locations were very professional and helpful.

DEANNA E. le

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Le client n'a pas laissé de commentaire.

CAROL L. le

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No need to make any improvements...I was totally happy with the service, the vehicle, the price, etc.!!

bob C. le

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Nothing. All good

GARRETT B. le

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Le client n'a pas laissé de commentaire.

Debi P. le

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Le client n'a pas laissé de commentaire.

SHERATON K. le

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NICOLE IS AMAZING!!! GREAT SERVICE!!! I WILL ONLY USE HER FOR ALL RENTALS....

NORA M. le

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Although it is not a very inviting location, nor does it have an attractive appearance, Nicole was very pleasant and helpful, therefore I would recommend it to friends.

KIMBERLEE B. le

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Le client n'a pas laissé de commentaire.

susan S. le

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I would only recommend that you call the day before and confirm your reservations. We had some confusion, but Nicole took excellent care of us, went out of her way to be helpful. She really went the extra mile.

CHRISTINE F. le

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The Uhaul corporation changed my location of pick up to over 40 miles away, cancelled my reservation, told me I then had two reservations and after 6 different disturbing phone calls, Nicole from Candy Land was the only one who helped and arranged for the pick and delivery after I had booked on line at the end of March. I'm grateful she was there to help otherwise I would not have had a truck on moving day

DARRELL B. le

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Le client n'a pas laissé de commentaire.

MATT S. le

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Le client n'a pas laissé de commentaire.

DOROTHY G. le

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super nice people and helpful

HANK C. le

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Le client n'a pas laissé de commentaire.

Danielle B. le

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There was no representative at the location when I arrived at my appointment time, and I had to wait approximately 20 minutes for a representative to return. At this location I was advised that online reservations were not applicable and that I should have called instead. Luckily, the agent there was still able to provide the truck I had reserved. Unfortunately, the agent was unable to print all necessary paper work, and I had to sign a handwritten 'waiver of insurance' (good thing I didn't have any accidents!). Also, I was informed that there was 1/4 tank of gas in the truck, however there was more like 1/8 or less in the truck. This means that upon returning the truck to a new location I had to fill the truck with more gas than I actually used (because I had to return it with at least 1/4 tank of gas). This was upsetting and felt very unfair.

sherry B. le

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Thank you!! You rock , best uhaul in town :)

JOE B. le

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I have used the Candy Land location 4 times now. I am very happy with there service.

RUSSELL O. le

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Le client n'a pas laissé de commentaire.

michael R. le

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Owner was very knowledgeable and polite.

DAN N. le

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Dan was great very helpful he is he went out of his way to make are moving so much better

DEAN L. le

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Nicole was Excellent, Thank you!

ELIZABETH C. le

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We picked up a 20 ft truck and tow dolly. We returned the tow dolly. As we drove away we noticed the left wheel on the dolly had a prominent wobble. We pulled into Big O Tire and they noticed the tires had dry rot. We were moving 2000 miles away! The truck was filthy both inside and out!

SALLY B. le

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excellent customer service.

GEORGE H. le

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I had to park half way in a busy lane of traffic to get hooked up. The trailer had not been cleaned. The back doors weren't closed...another motorist told me about this at the first red light I came to. The trailer itself was great, new, and no problems on the drive.

ROBYNE M. le

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Nicole at Candyland was SO helpful, and really a pleasure to do business with. She was professional, courteous, friendly, and the service she provided well exceeded our expectations. Would DEFINITELY recommend her to anyone needing to rent a Uhaul truck. Moving can be really stressful, but getting a truck was the least stressful part of our move. Thank you again, Nicole!! 5 Stars!!

JIMMY L. le

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Le client n'a pas laissé de commentaire.

JIMMY L. le

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Le client n'a pas laissé de commentaire.

VANESSA D. le

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Le client n'a pas laissé de commentaire.

josh R. le

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Le client n'a pas laissé de commentaire.

ROBERT C. le

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Le client n'a pas laissé de commentaire.

JEFF L. le

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Seems to me there should be some standardization. At the pick up site the people were very nice and helpful. The property and equipment a disaster. The drop off site very professional.

JOSH R. le

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Le client n'a pas laissé de commentaire.

dennis P. le

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Le client n'a pas laissé de commentaire.

Regina B. le

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Nicole was very helpful and extremely friendly :)

bill L. le

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Le client n'a pas laissé de commentaire.

NANCY S. le

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Le client n'a pas laissé de commentaire.

Summer E. le

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I ended up paying an extra 150$ because I was unaware that I could get a one way for much cheaper, very reluctant to rent a uhaul again.

JOSH R. le

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Le client n'a pas laissé de commentaire.

JOSH R. le

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Le client n'a pas laissé de commentaire.

REBECCA F. le

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Le client n'a pas laissé de commentaire.

JUDY Y. le

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Corporate u-haul reservations are horrible. Took my reservation and gave it to someone else. Then lied about it and blamed the pickup location. The Candyland Mobile Repair owner was fabulous to make it right and went above and beyond to make my rental go smoothly from that point on. If it weren't for her, I'd never rent from u-haul again--I certainly won't from any other location.