It was difficult to park the truck in between the other trucks that were parked there.Shoshana W.
Customer Reviews for Can-ex Truck Rentals (2001) Ltd
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kamloops, BC V2H1B5
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff at this location were knowledgeable, efficient and courteous.DAVID D.
You have a phone # to call above rental that only gives a notice message file is full. This number will never be answered by anyone it is listed on line . Do something about what a frustration.Les C.
Staff was extremely helpfulBarb K.
Le client n'a pas laissé de commentaire.Jason P.
Le client n'a pas laissé de commentaire.MICHAEL O.
Create more pick up time.Taiwo M.
Le client n'a pas laissé de commentaire.MARTY M.
We Tried to call several times and got a full mailbox. No one was there. A sticky note about lunch.Peter A.
Le client n'a pas laissé de commentaire.SCOTT G.
Le client n'a pas laissé de commentaire.Janice N.
Le client n'a pas laissé de commentaire.Emsland I.
Le client n'a pas laissé de commentaire.James S.
Everything was ready to go and the representative was more then helpful. He addressed all of are questions and concerns and was very pleasant.Tracy M.
Le client n'a pas laissé de commentaire.brandy V.
Le client n'a pas laissé de commentaire.Keegan E.
Le client n'a pas laissé de commentaire.RANDALL L.
Super efficient and friendly.Michael M.
Le client n'a pas laissé de commentaire.DANIEL N.
Le client n'a pas laissé de commentaire.Bob R.
Le client n'a pas laissé de commentaire.Richard T.
I have no suggested improvements. The guys were friendly and helpful. I'll be back.Troy W.
Very helpful, pleasant to deal with!KRM C.
Handy location. There were some lights in the drop off area but on a short timer so basically worked in the dark when dropping off after hours.Mark L.
As I was renting a U-Haul I could not take two vehicles with me so arrange to be dropped off at location online said they were open. When I got there 10 minutes early a note on the door said they were closed until 3:00. Not a big deal as that's when my appointment was and he showed up on time. It was just a slight inconvenience as it was cold and I had to wait outside.JOHN T.
Le client n'a pas laissé de commentaire.Roy M.
Le client n'a pas laissé de commentaire.Harwinder B.
Le client n'a pas laissé de commentaire.Raleigh B.
just dropped t off the place was closedKen O.
Great service!Sean D.
Le client n'a pas laissé de commentaire.Pierre P.
Le client n'a pas laissé de commentaire.paul P.
Friendly staff -great serviceTerry B.
Le client n'a pas laissé de commentaire.Jenna Z.
Le client n'a pas laissé de commentaire.Robert B.
Did not drop it off, the towing company diddanilel K.
Le client n'a pas laissé de commentaire.John D.
Roads aren't super clear on where to find the location. Would recommend some signage that helps find the trucks.Van Phuong N.
Le client n'a pas laissé de commentaire.Greg D.
Le client n'a pas laissé de commentaire.Rob J.
Exceptional phone experience and top notch customer service. Impressive staff! More businesses need employees like Adrian!David E.
Le client n'a pas laissé de commentaire.Thomas R.
I'm very angry and upset about my booking and pickup. I was supposed to pick up the truck on July 29 at 6pm. I had to renew my drivers license and only had my interim license. I called 2 weeks prior to my rental to ask if that was going to be ok and I was assured by two people that it would not be an issue if I had a passport or other form of photo ID which I did. I was not able to pick up the truck until CanEx opened the next day. I had a full crew of helpers for that evening and had no help the next day. It put me way behind and made an already stressful day even more stressful.Nicole B.
Very helpful and friendly. Made it all work easily. I would highly recommend!Cara N.
Adrian was very accommodating and professional. A pleasure to work with. Thank you very muchBarry C.
I like to talk to someone to set up things rather than everything on line, I am old fashioned in that regard. Other wise all is goodstephen S.
It would be hard to improve on the service I received.Daniel H.
Le client n'a pas laissé de commentaire.DARKO K.
Lubricate the rear door, as it was an absolute fight every time I had to close. Strained my body more trying to close door than moving my whole condo. Staff was polite and helpful.Denver B.
Le client n'a pas laissé de commentaire.Cody M.
Le client n'a pas laissé de commentaire.jack F.
The location is under investigation for fraud They used my visa plus charges me cash Hope they lose there dealer licenseDave S.
Le client n'a pas laissé de commentaire.Nancy E.
The bike trailer worked as expected.Dirk G.
What can I say They were the best at 8;30 AMWayne K.
There is a balance on this trailer that I dont see why as I have rented this trailer for the day not the amount that is being set out the trailer was picked up after 10am and returned back at canex at just after 7pm .there was nothing said that it must be back at a certain time.Ed L.
Le client n'a pas laissé de commentaire.Jim R.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.John B.
First of all, the owner gave up time to help me when the the first uhaul truck died, on a long weekend. I thank them for their efforts, Thank you. The Engine was good it lasted me to the entire drive.Jonathan A.
Le client n'a pas laissé de commentaire.Shauna Y.
Staff was friendly. Only got a partial refund for the tow dolly that we opted out of using. Paid 109 $but I think we got the 69 $deposit back instead.Dominique G.
Well I never had any contact with any of the staff and their sign says that they are closed Saturday and Sunday and that is contrary to what they have told Uhaul. Their lot is also uneven and I had to look for a place where the trailer wouldn't roll as there was no tounge jack on the trailer that I rented.Wayne G.
Would be nice to have pick up options during the weekendJessica P.
Super nice!Andrew P.
Le client n'a pas laissé de commentaire.Thayne M.
When there is more than one location, when making the booking it should be made clear which location will be the pick up. I called one location and was told the truck was at the other.Shirley D.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.KIM U.
great staff, very helpfulKaren M.
I experienced a breakdown of the unit I rented. Uhaul roadside assistance was not reachable as described for roadside help. If it wasn't for the â€˜above and beyond' help from Kamloops Uhaul (Paula in particular) we may still have been stranded on the roadside. Thanks to her, a farmer at the point of breakdown, roadside recovery and vehicle movement to and from my destination was seamless.Larry K.
Rental at Can-Ex in Kamloops was AWESOME So helpful and excellent to deal with - made the whole moving my daughter adventure so much less stressful thank you!Barbara B.
Sales lady was kinda rude at the beginning when I walked in. Granted I walked in 45 minutes before closing. Almost as if she was annoyed she had a customer. But then chilled out after we signed the papers and what not.Dave Z.
Le client n'a pas laissé de commentaire.Jillian C.
Le client n'a pas laissé de commentaire.Perry S.
Get a new computer program. Having to wait 30 extra minutes due to glitches in the computer program is really aggravating.Robert S.
Le client n'a pas laissé de commentaire.Sean L.
Le client n'a pas laissé de commentaire.duncan J.
The proprietor was efficient and helpful.Jennifer T.
No issue with the location but I was surprised they were not open Saturday to drop off the trailer a couple days earlier. Made a repeat trip to drop off on Monday.Roger S.
Le client n'a pas laissé de commentaire.Faheem A.
Trailer needed rivet replaced under drivers side fender. Wiring underneath as well. I repaired myself with nut , bolt, and washer . Also lubricated trailer attachments. So dry and hard to turn. Also had to take to garage and deal with lack of air in tires. Poor maintenance I believe. One womans opinion.Susan R.
cheaper ratesgordon H.
Easy drop off locationDusten O.
Unit had a flat tire on pickup. Really makes me wonder how well maintained these units are.shane D.
Le client n'a pas laissé de commentaire.Scott T.
Le client n'a pas laissé de commentaire.Reid D.
Great fast , friendly service. The young lady was extremely helpful. Trailer was good ,but hitch needed a little lubricant to be more customer friendly. Tires needed air . Other than that, was good experience at Mount Paul , Kamloops location,and Drumheller ,Alberta location. I will rent again very soon. Great prices by the way. Thank you U Haul.Susan R.
Le client n'a pas laissé de commentaire.Marcel F.
Great set up for dropping off 24 hrs/day - thank you for the convenience!Nancy O.
Well doneRandy M.
All was good. The main thing I can recommend is somehow to be able to confirm the booking earlier than 1 day before moving. This can make a person very nervous as it is crucial they have a truck for their moving day.Jonathan P.
Le client n'a pas laissé de commentaire.Lynn P.
This Location invouced me for a 25 dollar cleaning fee I phoned and was advised by the Women that she was going to have to clean the back because it was very Dirty I asked what kind of Dirt as I had Cleaned out the back myself after unloading and before traveling to Kamloops She said it was very "Dusty" I said it was Dusty when I got it She said it was very dirty and sge would have to spend alot of time to clean it I advised here it was not "Dirty" and That the Doors are not air tight in first place for Dust I reject the Cleaning cost As Invoiced I advised I would be over in shortime to see the Evidence of "Very Dirty" and Need of 25 Cleaning Fee I expect per UHsul condition procedure using phito evidence will be used to prove any Evidenced requirement for cleaning I am not happy that this UHaul facility is attempting to bill me for unjust charges appsrently in order to pay wages I cleaned the Front of Cab interior myself from previous rental filth as well as Dust from my Rental Period due to Open Windows because AC did not Function I am not paying for Dust in the back of a Truck where the Doors are not Dust Proof I Request a Supervision Management type UHaul Rep call me as soon as possable to discuss this issueVANCE S.
Absolutely professional.. so pleased with the service and advice!!!!John O.
Le client n'a pas laissé de commentaire.Shirley C.
Tell customers up front. My 19,95 truck rental cam out to 95 dollars. I felt scammed.Michael W.
They have very nice and friendly staff.Ron H.
First rateMurray P.
Le client n'a pas laissé de commentaire.Thompson R.