The owner of the place is rude and disrespectful. He basically told me to F off in Hebrew (which I don't know if he realized that I spoke ) overall horrible !
Guy C.
Customer Reviews for Canoga Auto Works
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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There was a police blockade because people had died in front of the location. There was no communication from the uhaul letting me know about the situation prior to my pickup, and nobody answered the phone when I arrived and tried to ask what to do about getting my truck. There is also no voicemail set up at this location. I understand that it was an uncontrollable circumstance, but they could have communicated with me since I had a reservation. I was only able to get a truck at all because I happened to know one of the policemen who went into the uhaul for me and helped me out. I was given a different truck then reserved because it was the only accessible truck, but was given the wrong keys at first. The truck was also rather dirty and I had to sweep it out before using it.
Shellie L.Will definitely use their services again!
Evelyn A.Guy was great and accommodating
LEONARD T.Knowledgeable and friendly staff member. Trucks are old with high mileage
DANA C.Customer service was awesome at the return location. No line. No fuss. So quick and easy.
ELIZABETH M.Left my keys, a lock, a cable and my 200 $sunglasses in the cab. Dropped the uhaul off at 1pm and was there at 9am the next day to retrieve my items. Guess which item conveniently wasn't found? The keys they have ZERO use for? the 10 $iPhone cable? The 12 $lock or the 200 $sunglasses. You guessed it, my sunglasses were “never seenâ€
VINCENT M.Understood my frustration, did what he could to help after spending 60 $of own money on fuel
CONNOR D.Khalil is the coolest and most professional! Would highly recommend renting from this amazing small business owner!
CHRISTOPHER B.Nothing. Nice guys. Truck ran great
JOSEPH B.Nothing. This location was the utmost in professionalism.
Marcia B.Very professional. Excellent customer service
DAISY T.Service was outstanding!
John A.No complains. Everything went smooth and easy
Stanly J.Place was only recognizable from another truck being parked out on street. I Accidentally left my id in the truck and no one called me from the information that was in my invoice and I subsequently lost my driver's license it was very difficult to replace because it was from another state. I even went back to the place it was still closed the next time . I even called them to no avail
lisa B.Nothing! They were a pleasure to deal with!!! So nice, and the service was great. I have been hassled at other locations, unfortunately. Thank you so much. You will be my go-to U-Haul location from now on ☺
DANADONNA N.Make sure the U-Haul is clean of trash. Also don't charge me for a dolly if I didn't use one?!
Hollie O.There was an emergency at the location and they needed me to pickup early. That worked. I dropped off while they were closed the next day. They called to see if I still had the key. The key was in their dropbox. It all sorted out in the end. Good Vehicle.
Carrie B.Given where the location is, it might be nicer to see about having closer parking or letting customers know where parking might be.
MEETA B.Made the moving experience a good one, between that and calling Moving Help my move was seamless. Merci les gars!
JOSEPH M.Personnel was helpful, nice and inviting. Overall good service.
Carlos T.So friendly and professional - easy experience!
roxanna D.Every person I met at the U-Haul, was extremely kind and welcoming. The father and son make a good team. I'll be back
Pamela S.I have been overcharged because of a mistake of the return date. The company has promised to remedy, but failed to do so. It has been 13 days but nothing has happened.
Longtao T.you completely over charged me and dont answer the phone to fix this. the most unprofessional company ii have dealt with in a very long time
Bill B.Nobody was there for the return and I left the key in a Dropbox and the truck on the street a 2pm. I felt uncomfortable leaving it on the street, but did as I was told. Everything else worked out fine.
jerrold G.Your workers are very professional. They acted promptly and made us happy. I will recommend this branch to anyone in search of U-Hall. Kudos to the staff!
PAULINE A.I had a fantastic experience with Amir and his Son. A great balance of Professional and Friendly. The vehicle was clean, drove smoothly and was good on Gas.
Shane H.Can't think of one thing that this particular U-Haul can improve on. It was by far the best time I've ever had using U-Hual.
Melissa K.Very nice staff at Canoga Auto Works!
Ned C.