Évaluations des clients Cape Breton Flooring Ltd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cape Breton Flooring Ltd

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KENNETH R.
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Le client n'a pas laissé de commentaire.

Francine P.
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Service was prompt, efficient, excellent. I would highly recommend uhaul!! Vehicle was a pleasure to drive. Thanks, Francine Pertus

betty G.
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Le client n'a pas laissé de commentaire.

matthew D.
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Thank you again.

lynn stuart A.
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everything was very good. thanks.

Gary H.
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Le client n'a pas laissé de commentaire.

Michel S.
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The attendant hooked up the trailer but it jumped off the hitch after 200 m on the road. I had to hook it up properly myself. After this incident the trailer lights did not work any longer.

Irene L.
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Le client n'a pas laissé de commentaire.

Terry John M.
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We had to return the truck earlier than we expected because the back door would not go down.His fingers got caught in a wire trying to pull it down and had a hard time with the rest of our move because his hand is very sore

terry I.
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Le client n'a pas laissé de commentaire.

Tasia G.
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Le client n'a pas laissé de commentaire.

Kenneth W.
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Le client n'a pas laissé de commentaire.

Mandy M.
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Le client n'a pas laissé de commentaire.

Tamiesha E.
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I've rented a uhaul from this location on a previous occasion and had a great experience, that is why I went back to this location to rent this uhaul. My pick-up time was for 9am, I arrived at 8:53am and no one was there. I tried the door and it was locked. I also called while in the parking lot at 8:55am and left a message. We waited until 9 am and there was no one there so we left and went to the gas station. On our way back home we saw that there was a car in the parking lot and someone unlocking the door (this was after 9am ) so we turned around and went back to Cape Breton Flooring. When I went into the location the gentleman at the counter seemed unconcerned about his lateness. When I received the 15' Uhaul it was filthy to which I have pictures, there is no way it was cleaned or even wiped down! There's a pandemic and the truck was gross. I didn't go back in because I was already late for work and the gentleman at the counter was already dealing with another customer issue of a guy who ordered a 20' Uhaul and the truck wasn't on the lot. After work I opened the back of the Uhaul and it stunk like fish, to the point that we couldn't put any furniture in it because we left the back open for hours to try and air it out, so that delayed our packing. The Uhaul still smelled like fish the next day and probably does now. The truck was definitely returned cleaner than I received because I wiped the whole thing down because it was that disgusting. It wasn't a great experience and added more work to an already work filled weekend.

cathryn M.
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Le client n'a pas laissé de commentaire.

Terrence C.
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Le client n'a pas laissé de commentaire.

samantha M.
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Le client n'a pas laissé de commentaire.

Brad M.
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Excellent.

JOHN O.
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Le client n'a pas laissé de commentaire.

Cecil A.
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Le client n'a pas laissé de commentaire.

tonya H.
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Le client n'a pas laissé de commentaire.

john P.
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Your supplier was unable to use your program to book the truck. We waited 30 minutes while he tried to figure it out and then he called someone “Michelle” who booked it and sent it back to him. The truck had ice on the windshield. No scraper was included. The retailer did not clean the windshield before we picked it up. Also we had to ravel to another location to get the trailer? It would have been convenient if he just told us we could get both truck and trailer at the other location instead of having to go to both. We will not use this location again.

Matthew F.
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Much more pleasent of an experience compared to last time renting

travis Y.
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Le client n'a pas laissé de commentaire.

matthew J.
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Le client n'a pas laissé de commentaire.

Tiffany S.
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Le client n'a pas laissé de commentaire.

lawrence B.
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Le client n'a pas laissé de commentaire.

Bradley C.
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Le client n'a pas laissé de commentaire.

GEORGE I.
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i think your equipment says it all. as long as you see U HAUL your in good hands.i ve rented the auto transporter before and everything worked out very well. thank you.

eric W.
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When i picked up the transporter the guy at the grand lake road location made me wait a long time to be on my way.i had a long drive .which made me get to my residence late.i was not impressed.

rob P.
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Only had massive truck and I was in a pinch, cost me $200 for one day 70km. I was initially told $40 a day.

Jennifer R.
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Check engine light was on. Gas tank 9/16th full. Truck didn't feel tight while driving. Customer service....not great.

dan T.
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Le client n'a pas laissé de commentaire.

Shauna G.
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Would prefer to pay with cash instead of cc, but very pleased with the overall experience!

Stephen H.
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When I picked up the UHaul trailer the Agent was of very little help. While he did offer to help hook up the trailer, he was not overly enthusiastic about going out in the rain to do so. We had to watch a YouTube video to make sure we had it hooked up correctly. When we arrived home & opened the trailer, the floor was full of dead bees. Like all over the floor. No idea how they got there or why it wasn't cleaned up. I had to sweep it out myself before I loaded my cargo because I did not want dead bees stuck all over my stuff. When we loaded and were getting ready to leave a friend who was helping us noticed that one of the tires was almost flat. Upon further investigation we realized that one tire was completely bald. Like zero tread (I have a photo to prove this) And the second tire had a slow air leak. Lucky for us, I had purchased the roadside assistance for $5. The road side assistance company was excellent & got us on the road very quickly. I give them lots of credit for helping us. However I feel that the overall condition of the trailer was poor and that the UHaul agent should have known this & dealt with it prior to the rental pickup.

louis C.
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Le client n'a pas laissé de commentaire.

BILL M.
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Flawless experience...I will be back.

stella M.
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Great experience and customer service. Would definitely reccommend.

Duane D.
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Nothing. It was a great experience.

Josh C.
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Le client n'a pas laissé de commentaire.

Earle H.
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Le client n'a pas laissé de commentaire.

mareen F.
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Le client n'a pas laissé de commentaire.

margaret M.
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Le client n'a pas laissé de commentaire.

todd C.
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Le client n'a pas laissé de commentaire.

Denise M.
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Le client n'a pas laissé de commentaire.

JAMES B.
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The truck I rented was a 15 footer. It was big enough to do the job and worked great. Seat could have been a bit more comfortable to do a 184 mile run. Can't say that it was a pleasurable experience because moving furniture is not what I would call fun. But we got the job done and I would rent from U Haul again and have done a few times in the past.

charles M.
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Le client n'a pas laissé de commentaire.

Michael T.
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Big lot to leave the truck with lots of space. Drop box easy to find and access after hours for drop off.

cindy H.
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So easy !! Didn't take too long for paperwork and then hook it up and go. The 5x9 trailer was perfect for what I needed ??

Angie M.
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Le client n'a pas laissé de commentaire.

jatin S.
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Le client n'a pas laissé de commentaire.

jeff W.
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Great service, friendly and fast. I will use them again.

Bruce E.
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Would have appreciated if there was someone there to help lift the unit on & off the hitch; very heavy. Bruce

Erin H.
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Le client n'a pas laissé de commentaire.

Gisele M.
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Le client n'a pas laissé de commentaire.

Paula B.
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Lady working at store is very ignorant and rude. Would not wait on me and my son at all. This lady cursed at me and told me to make a complaint on uhaul.com after she lashed out on me on the store. . Ive rented uhaul 3 times in last few months for myself and family. I would never recommend this place for uhaul rental. Go somewhere else trust me. She definately should not be working with the public.

Cody B.
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Le client n'a pas laissé de commentaire.

Ryan D.
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Le client n'a pas laissé de commentaire.

Tim M.
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The lady working here told me to "drop it off on Monday". She did not tell me that I had to drop it off by a certain time . I was one hour late and charged an extra day for this. I should not have to pay this $40. Maybe a time was on the contract, but I didn't see it.

Jeff D.
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Le client n'a pas laissé de commentaire.

sadie C.
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Le client n'a pas laissé de commentaire.

John M.
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Le client n'a pas laissé de commentaire.

wayne M.
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Le client n'a pas laissé de commentaire.

Brian G.
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I was ripped off and charged 61.49$ for gas and a service fee because they are trying to tell me it was under where it was, but we brought it back the way we picked it up, same amount of gas. Will never use uhaul again and I will be sure to tell all my friends not too.

Glen M.
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nothing everything was great and very helpful and friendly staff

shawn C.
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never spoke with the owner of this location ,dropped it of same day on Sunday so this location was closed. happy customer uhaul is easy to do business with.

murray R.
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Le client n'a pas laissé de commentaire.

cynthia K.
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Not too much gentleman was very friendly and all as self explanatory because of the way it was explained put forth thank you

GEORGE I.
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she was pretty.

Vera B.
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Le client n'a pas laissé de commentaire.

Marlene C.
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I was disappointed... I was told I was the only one booked for a 15 foot truck and was up graded to a much larger vehicle . No extra cost but the gas was much more it cost me $140. for a one way trip to Halifax...much more than expected

perry M.
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Le client n'a pas laissé de commentaire.

TONY M.
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Excellent service

sarah B.
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Le client n'a pas laissé de commentaire.

Catherine A.
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The two stars for the location were exclusively for Marnie. The printout showing how many litres of gas to bring the truck up to original level was wildly off base. Despite showing that it would take 16 litres, we had to put in 35 to bring the truck to the correct level from 1/4. The alignment on the truck was horrible and the suspension was clearly in desperate need of immediate attention. All told, it cost us over 2x the daily rate for the truck to get the gas level from 1/4 to 3/8 and over a hundred dollars for mileage in a truck that probably shouldn't have been in the road at all.

floyd B.
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staff at this location are courteous and prompt. Booking online first made things go a lot smoother.

shaun M.
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There is nothing to improve on the service and location was fantastic will definitely use again

Madelyn D.
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Le client n'a pas laissé de commentaire.

Gerald M.
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Le client n'a pas laissé de commentaire.

John D.
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Le client n'a pas laissé de commentaire.

Kirk M.
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Le client n'a pas laissé de commentaire.

richard C.
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Le client n'a pas laissé de commentaire.

RICK H.
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just dropped off vehicle and used key return, never had to speak to anyone, location was very inviting and spacious to return vehicle with ease...

Stuart M.
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Le client n'a pas laissé de commentaire.

RYAN B.
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Le client n'a pas laissé de commentaire.

Margaret L.
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Nothing they were awesome

Lisa M.
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The practice of trying to fill the gas tank to a certain level rather than bring it back full is absurd. Having to go back and forth from the gas pump and into the truck to check the levels to try and get to the level of what the meter was at pick is ridiculous. Also the gas tank had a leak and was leaking everywhere we went.

Donald J.
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Agent was very knowledgeable and helpful.i was very happy with my experience with uhaul. thanks

SHAUN H.
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Le client n'a pas laissé de commentaire.

Keith C.
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Le client n'a pas laissé de commentaire.

richard B.
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Billing

Morene R.
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Le client n'a pas laissé de commentaire.

Patrick C.
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Le client n'a pas laissé de commentaire.

Patrick C.
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Reservation confusion - plus, not all dealers had equipment that was pre-ordered

RON R.
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Get a manager or personal with a little more personality and friendliness. And being helpful would be nice.

Janelle O.
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Le client n'a pas laissé de commentaire.

Sam A.
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Le client n'a pas laissé de commentaire.

Clinton D.
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have the trailer on location for the time that it is booked...

Melinda H.
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Le client n'a pas laissé de commentaire.

daniel C.
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Professional staff...very friendly..

Non reviews have been submitted for this location.

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