Évaluations des clients Capitol Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Capitol Storage

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Brian O. le

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This is not directed towards Capital Storage, but is directed towards U-Haul Corporate. My contract was listed under the name of one of my authorized drivers (I am the primary account holder and I picked up the U-Haul). For reimbursement purposes with my company, I needed the contract changed to have my name and information listed on the contract. This change could not be made, even though it was a fault of your own company. I am disappointed in how U-Haul Corporate handled the situation.

BEVERLY J. le

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have more experienced personnel to hook up equipment instead of us going to another U-haul for that service.

Daniel S. le

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None. Excellent, fast, friendly service and new truck!

Jan R. le

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Le client n'a pas laissé de commentaire.

Marlon R. le

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Le client n'a pas laissé de commentaire.

Brian J. le

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Le client n'a pas laissé de commentaire.

Nicholas A. le

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Le client n'a pas laissé de commentaire.

Dianna S. le

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The lady was very nice but the trailer was still covered in snow and nothing done about it until I showed up. I had to wait quite a while. Once they got it out, they got it hooked up for me and were helpful.

Deanna F. le

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The inside of my truck was really dirty. I put my purse on the floor and when I picked it up there was gum or candy or something stuck to it. Other than that, the back of the truck was great!

APRIL W. le

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Staff was very helpful! Thank you for your services!

Richard B. le

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Le client n'a pas laissé de commentaire.

tod S. le

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Thank you

Chloe S. le

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The desk person didn't know how to use the computer software and messed up the reservation. It took several phone calls to other locations and corporate and nearly an hour to be able to get my rental!!!

Michael N. le

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The physical locations are not the problem. The uhaul website is poorly configured in that it does not CLEARLY state at which location a given type of vehicle or trailer is located. If the system is "smart" enough to know that a type of vehicle/trailer is not available in the greater area, it won't let you choose it. So then why does it present a list of locations from which to choose when it knows that the item is not available at that spot? I ended up having to drive 30 minutes out of my way just to get a trailer because the website appeared to show it available in one of 10 locations. This is why I hate uhaul. Unfortunately there is no alternative for renting a trailer one way that I'm aware of.

cole V. le

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The front computer was out of order. The employee had to use the computer in the back room. The employee did not have much knowledge of rental process and made several calls over the phone for assistance. I was not provided my moving blankets i reserved but, was still charged for the blankets.. I called for a refund and they said " I will receive a check in the mail". They also said it could take weeks to arrive. I'm not satisfied at all. I don't believe I will ever receive the refund. P.s. This is the second u haul rental i have had this month and the worst service yet.

Daniel G. le

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Le client n'a pas laissé de commentaire.

joe B. le

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Le client n'a pas laissé de commentaire.