Évaluations des clients Cappys Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cappys Auto Sales

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PAUL L.
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TJ was a big help and very patient with all of my questions. We would rent from this location again and glady refer our family and friends.

SHAWN B.
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I asked if I had to stop at weight stations and they could not give me an answer

KIMBERLY B.
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The UHaul website is horrible for uploading photos upon check-in. I lost 30 minutes of rental time because that's how long it was taking to check-in via mobile. The rental office completed the check-in process for me in a matter of minutes so I could be on my way. Tracy and TJ had great customer service and were very helpful!!

Kwaku A.
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It will be good if different equipments like van's pickup trucks are located to them

stephen P.
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Le client n'a pas laissé de commentaire.

Britney S.
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The people at the location were wonderful but the app to use no contact pick up and drop off was infuriating. Both pick up and drop off took over 20 minutes because the software wouldn't accept my photo of the truck. We used two different phones with full service and still didn't work. I wouldn't feel confident using any U-haul again

STEVEN C.
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helpful friendly & honest. the truck was spotless, drove perfectly & the prices were as stated, no surprises here, a rarity in this day. uhaul always goes the extra mile to satisfy the client, that is why i use them. anyone wany a safe, reliable & fun moving experience go uhaul. cappys auto sales & uhaul are first class, way to go. steve c

Ethan B.
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Dropped off well after business hours

Gregory M.
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Le client n'a pas laissé de commentaire.

KURT J.
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Pick up and drop off went smoothly. Being an offsite situation for the convenience of not having to go to the nearest U-Haul facility is a plus. The negative is less oversight being away from the corporate situation in regards to cleanliness and care of the vehicles. My use of the truck went smoothly and I would rent there again.

Vladimir R.
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Le client n'a pas laissé de commentaire.

Justin S.
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very inconvenient that the truck rental does not include a 2 wheel dolly and moving blankets any more. I had to bring my own 2 wheel dolly and the guy there was nice enough to lend me a few moving blankets. you are charging more and more money these days and are taking away items like these that used to be included in the rental of a truck. now u charge more for the use of the truck and then want to charge more for renting a 2 wheel dolly and also more yet for moving blankets. what a sham! next time I will explore more options for renting a truck....just not worth the money anymore to rent from you guys!!!!

Marc D.
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Lady who helped me was very good.

bob R.
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Le client n'a pas laissé de commentaire.

Robert M.
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Le client n'a pas laissé de commentaire.

Michelle M.
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Le client n'a pas laissé de commentaire.

Tami N.
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Person was late and lazy. No help. No direction. NO assistance with anything including when vehicle broke down.

Ronald C.
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Dropped off after hours so could not go in.

Kristyn D.
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Le client n'a pas laissé de commentaire.

James M.
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Le client n'a pas laissé de commentaire.

Dean M.
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The store is supposed to be open at 8am - that's why I chose it. He arrived at 8:15. I was supposed to drop the truck off at 8am the next day. I'm standing in the parking lot at 8am by myself. He didn't show up until close to 8:30. We talked on the phone and he told me to drop off the key in the box and I'm done. If that's all I had to do, that would have been nice to know the day before. If he is supposed to be open at 8, then be there at 8. Don't make me stand around and wait in a parking lot, not knowing when (or if) you will show up. That's not terribly professional.

mark S.
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Not sure if it was the "alternate location" or the scheduler, but got a call the afternoon before pick up that it was at an alternate location 40 minutes from my home, not 10 - resulted n ride concerns, a 3 hour delay, and waited 20 minutes for the attendant to show up - seemed surprised I ws there - not a good experience at all and resulted in needing to drive during rush hour on Rt 93 which I had planned to avoid with an early start until the alternate location was introduced. The experience didn't seem like the customer (me) was considered. The folks were pleasant just seemed surprised and unprepared I was there

Dennis N.
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Overall this was great I am still trying to figure out why I have 2 seperate rental fee charges

Stephen M.
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Le client n'a pas laissé de commentaire.

Aaron H.
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Le client n'a pas laissé de commentaire.

William M.
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We had a little snafu with the Billing of miles when I brought it to the attention to the owner of the business he was extremely helpful. He pointed me in the direction of how this problem would be resolved. When I talked to the people in customer service they resolved it quickly and with great professionalism. Thank you to all involved!

ANDREW W.
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Le client n'a pas laissé de commentaire.

James O.
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Le client n'a pas laissé de commentaire.

Tonderayi K.
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. It was a life-changing experience. I have never been so happy with u haul service like this. TJ was very helpful and customer service was exceptional. I had originally booked the trailer in Worcester at the Belmont Street location. After waiting in line for over 2 hours I was disappointed to be told that I would have to drive 20 miles going to another location.( I also understood that with Covid 19 it was understaffed.) On a positive note, it was a good thing I discovered TJ at Cappy auto. very friendly guy. I will always call him first for my future rentals.

William C.
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Only had a very brief interaction

Richard J.
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Just a drop off location. Easy off the highway.

Kevin C.
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TJ was extremely helpful !!

Steven P.
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Fire Jill

Julian C.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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