The heater didn't work in the truck. Other than that it was a wonderful experience. Steve at this location was excellent to deal with. Very nice gentleman.DEBRA T.
Customer Reviews for Captain Hawks Designs
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sebring, FL 33870
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h30 am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/25/2021 - 1/2/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Professional and courteous staff,a pleasant experienceROBERT K.
Le client n'a pas laissé de commentaire.LESLIE B.
Great place. Friend and helpful staff. Quick and easy. I always use Captain Hawks for my u-haul needs. No improvement needed. !!!!!DANNY G.
Great service highly recommended and looking forward using you all again. ThanksMIKE A.
Le client n'a pas laissé de commentaire.JOHN C.
Thank you good serviceLUZ B.
Le client n'a pas laissé de commentaire.Stephen A.
I was given a trailer with a bad tire. After discovering the bad tire, I went back to the location, but had already loaded much of the trailer. I was advised to deal with U-Haul service, asked to drive about 6 miles each way to a tire shop, then thanked for my help. 2 hours away from family, and a thank you was not what I expected. Oh well, no other problems.DOUGLAS S.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.ELMER C.
Le client n'a pas laissé de commentaire.DE ANNE S.
Was told to take my rental to cnk. Was told when I got there to take it somewhere else, they didn't want it. The guy I talked to was rude and saw d he didn't know why everyone keeps dropping rentals there. U-Haul, close this place!THEODORE B.
Everyone was friendly and very helpful. I'd rate this location a definite 10JEFFREY M.
Best I've ever rented from any U-Haul or anybody else great serviceRONALD B.
Le client n'a pas laissé de commentaire.Tim W.
Le client n'a pas laissé de commentaire.SUSAN R.
Friendly and knowledgeable about productROBERT K.
Le client n'a pas laissé de commentaire.JOHN P.
I reserved a van and called the day before to confirm but when I arrived they said it was rented out. They then checked and contacted the person to bring it back.ANGELA M.
Todo estuvo bienABIGAIL M.
Le client n'a pas laissé de commentaire.ROBERT A.
Le client n'a pas laissé de commentaire.KENNETH F.
The staff was very nice and helpful, but the van I requested was not available as per quote and the 10' truck I ended up with instead didn't have a ramp and was not very clean.DONALD M.
Not a complaint about Captain Hawks - they were good. Complaint is with U-haul and the reservation system. I did the reservation online, and wanted to pick up the truck at 7:30 am. When I get my confirmation notice it has the time listed as 9 am. Why have the choice for 7:30 available if your not going to honor it? So you would also think that a "reserved" truck would be available - after all - it's been reserved. I show up at 9 - and lo and behold - no truck available. Apparently whomever rented it before me still had not offloaded the rental and returned it when due. So now, not only do I not have my truck at 7:30, I don't have it at 9 either. Truck doesn't get returned until 10, they call, I go pick it up. It's filthy. The prior renters had been smoking in the truck (ashes all over the dash and door sills) and it reeks. They had also spilled soda all inside the doors where the cup holders were, and the floor was covered in sand. I know they didn't bother to clean it as I was waiting for it's return. And I told them when I returned it that I didn't do any of that - and wasn't charged for cleaning, so that worked out. This is the second time I've had availability issues after making a reservation. In August last year I wanted to rent a van. When I show up to pick it up, all they have are large box trucks. They're solution wasn't to find me a van - it was to offer to rent me the large box truck at the normal rate for the box truck. I countered that they could cancel the res., and found a van elsewhere. Fool me once - you know the rest. I'll be renting from Enterprise from now on.JOHN H.
Exactly what we needed for a small move.JUDITH R.
Very friendlyTamara B.
Equipment should be check out both by facility and customer before leaving the site not by customer after leaving via emailLUIS N.
Friendly ServiceMike W.
nice individual whom assisted meBEVERLY B.
none notedJodi C.
Le client n'a pas laissé de commentaire.Hector L.
Very friendlyBRETT W.
Everyone was helpfulEVERETT S.
The Staff were very customer friendly and was sure to answer my every question, had me on my way expeditiously.PAUL C.
Friendly and helpful people.GILBERT H.
Le client n'a pas laissé de commentaire.JOAN R.
Le client n'a pas laissé de commentaire.JESSICA G.
Le client n'a pas laissé de commentaire.REINALDO C.
Le client n'a pas laissé de commentaire.THOMAS B.
None they did a GREAT JOBRICHARD WEYRICK L.
I did move my furniture from one location to another one and everything went fantastic. Great customer assistance.WARDELL R.
Le client n'a pas laissé de commentaire.WINTER L.
Well, nothing really. I am elderly, and they did everything for me. All I had to do was drive away. Very pleasant people, nice convenient place easy to get in and out ofNANCY D.
Did self returnEDGARDO R.
Le client n'a pas laissé de commentaire.KARLA S.
Le client n'a pas laissé de commentaire.RONALD B.
Le client n'a pas laissé de commentaire.MICHAEL W.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.BILLY C.
Side panel on driver's side should have been replaced before rental.could have been an issue.but the truck performed very well.JAMES L.
Le client n'a pas laissé de commentaire.Mike W.
Le client n'a pas laissé de commentaire.JOEL P.
Le client n'a pas laissé de commentaire.HECTOR S.
Le client n'a pas laissé de commentaire.CHARLES P.
The people were very friendly and apologetic because the check out process was slow.Greg P.
Le client n'a pas laissé de commentaire.EVELYN C.
Le client n'a pas laissé de commentaire.AARON M.
Just making sure the computer don't freeze up.FREDERICK M.
Le client n'a pas laissé de commentaire.DEBRA W.
Many u-haul do excellent, but this location surpass them all. Please keep it up. Tks againTHOMASKUTTY V.
Le client n'a pas laissé de commentaire.TIMOTHY O.
Great people. I have dealt with these people in the last 2 years with trucks and trailers.John H.
Le client n'a pas laissé de commentaire.Robert H.
all involved were fantastic..it was an overall perfect transaction thank you ,, to themEDWARD B.
Le client n'a pas laissé de commentaire.Thomas B.
Very quick and easy drop off. Had a quick interaction and they were very nice.Kelly D.
Make miles unlimited during the week for local rentals.JOHN W.
Le client n'a pas laissé de commentaire.ARTHUR ERWIN H.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.LEWIS W.
Le client n'a pas laissé de commentaire.PAUL L.
Make sure your truck doesn't leakCHESTER A.
Le client n'a pas laissé de commentaire.Aida S.
I was so pleased with the truck that I wanted to purchase it for myself.LARRY S.
Scott is extremely polite and knowledgeable!!!CONNIE W.
i CALLED THREE LOCATIONS IN THE AREA AND ALL OF THEM SAID THERE WERE NO TIE DOWNS INSIDE THE TRAILER. UPON PICKING UP THE TRAILER I FOUND THERE WERE THREE TIE DOWNS ACROSS THE TOP AND THREE MORE ACROSS THE BOTTOM. OTHERWISE VERY HELPFUL.WILLIAM AMBROSE T.
customer service is wonderful very helpful always,,SHARON Y.
Great customer service and friendly and helpful staff.KENNETH F.
Not a high level of concern about my order.DOUGLASJOHN K.
Le client n'a pas laissé de commentaire.JAMES T.
The truck drank alot gas and im a business and i use yall all the tim but i wont now because of the corporate rate I have not been being charged to us supposably the guy that keeps rent them out captain Hawk says that the price went up I will no longer be using your trucks because the prices are not consistent enough for me to use for my business thinking about buying a truck now not using you all ever againBobby W.
Nothing the service was great,, he explained everything.. very nice young man..SHARON Y.
Le client n'a pas laissé de commentaire.MARK R.
Very good & professional customer service. Keep up with the positive attitude, y'all doing a great job..!!MARTHA M.
Le client n'a pas laissé de commentaire.WOLVERTON T.
These people take care of you. Always has what you need and very friendly! I highly recommend this location for all your uhaul rentals, and packing and shipping needs.CURTIS B.
Le client n'a pas laissé de commentaire.Dan H.
Le client n'a pas laissé de commentaire.Bobby W.
Le client n'a pas laissé de commentaire.MARK R.
Très sympathiques et professionnels. I was involved in an accident ( another person hit the rental truck ( I have the police report) I was asked for a copy and no issues.JAMES W.
They were super friendly and curious. Appease to do business with!KRISTA C.
Le client n'a pas laissé de commentaire.MARTA R.
good customer service, friendly and polite, very helpful, thanks very much.LEN M.
It seemed like the truck was out of alignment. It would shake once I hit 50mph. Other than that it was a good truck.Ruth W.
My experience with this business was excellent . Very nice people . I would absolutely use them again ,MONTE B.
Exceptionally good and professional service. I will use this service anytime I that I have a need. MerciFrank R.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.consuelo G.
Excellent customer service! Friendly, knowledgeable and willing to take care of you. Definitely check out their cool laser printing items. A definite must see.CYNTHIA H.