This location was horrible!!! The did NOT know what to do regarding renting the uhaul trucks. The uhaul was on E, very dirty with food left in it and they over charged my in miles. Next time I will go to an actual uhaul location because that experience was ridiculous!!Melania J.
Car Life Auto LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Uhaul overcharged us by 300 $. FUCK YOU, UHAUL! CAR LIFE is AWESOME, but Uhaul SUCKS!Marcy L.
They never answer the phone very hard to get in contact with any of the workers. I also noticed an additional separate payment taken off my card. When trying to call I am still unavailable to get in contact with anyoneMalika S.
Reaching it out the local agent via phone was an issue to ensure truck was available. Providing an alternate phone would have been helpfulkarl M.
Make sure that the person behind the counter knows the procedure in renting a truck instead of having the customer talk to someone else on the phoneedwin M.
Le client n'a pas laissé de commentaire.leslie J.
Cal center was my only issue, I had two issues and needed to talk to someone and after three attempts of waiting on hold for 10 min the 1st time, 20 min the 2nd time and 15 min the 3rd time. I still never spoke with a real personCarmine I.
I would recommend a new manager at E. Glenwood Ave. location five other customers as well as myself waited in line for over an hour Because there was only one representative checking people out and when I got to the counter I was told that the email that I received sent it to the wrong place so I had to drive another 20 minutes to West Ave To pick up the truck. This was my worst experience everKenneth R.
Make sure the interior is cleaned and there is no broken glass inside the vehicle like it was when I got it.Anthony S.
Shut this location down.Anthony D.
Not over charge someone account. Not pretend that equipment wasn't returned or returned on time. Extremely irked. I'd never rent a uhaul again. I was charged an obscene amount of money with charges that's not accurate. And customer service isn't any better. Whole company is horrible.Dequan H.
Le client n'a pas laissé de commentaire.Melissa S.
This place was disorganized. I do not agree with my bill. They were unhelpful and charged more than agreed uponKarri S.