Rachel C.
I I went good
Évaluations des clients Car Mart Smyrna
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Car Mart Smyrna
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SANYEE B.
Closed earlier before the time stated on the door.
Titus S.
I've done business with uhaul multiple times before but my experience this time with uhaul agents were extremely terrible. Never again. I reserved my reservation online. The send me to 2 locations to pick up the truck. After arriving at those locations, I was told that there was no truck available for me. Then they send me to elkton about 30 minutes from where I live then I have to drive back to my home after picking up the truck in addition to wasting my person gas at the two wrong location I was given. Then drove the truck to Smyrna and return it in Smyrna, comes to realize, they told me to drop it off in Dover that was nowhere closer to me. Before returning the truck in Smyrna, I had fill up the tank with Gas. I saw my receipts and there was charge for gas after filling the tank with $20 gas. This is very wrong.
MICHAEL M.
The truck was very nice, Enjoyed driving it. I fulfilled all my needs. Will continue to use you in the future as I have more moves down the road. Thank you.
Holly B.
Had to wait on hold for 15-20 minutes for a representative but other than that everything was excellent
Tejumade F.
Worst customer service. Would not even recommend this location to a dogcather. Hopeless customer experience. Bad service. Should be closed down.
Mohammed R.
Excellent customer service provided by carmart Smyrna. Other Uhaul locations need to learn from this car mart uhaul location on what excellent customer service should look like.
ranjith S.
Truck is smelling sweat & Urine. Not sanitized at all, which is required at this pandemic time.
david M.
Excellent service
William H.
Nothing
Angel D.
Nothing to add
FITZ L.
Had to drive 13 miles one way to pick up the truck, and 13 miles back to my house. Meanwhile that 13 miles should have been credited, because I have a U-HAUL less than a 1 mile from my house.
FITZ L.
Had to drive 13 miles one way to pick up the truck, and 13 miles back to my house. Meanwhile that 13 miles should have been credited, because I have a U-HAUL less than a 1 mile from my house.
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