Contact phone number out of service. Hard to find place. It didn't look like a typical U-Haul site but a junk yard. Took an hour to get the checkout done because of glitchy software out of his control.. The guy helping us was considerate and helpful.
Richard P
Customer Reviews for Carbon County Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Difficult to hook up to the trailer & get it out of the lot. Lots of junk around.
Erica PThe location is pretty remote, and I once again anticipated having to do the on-line drop-off with no one available to accept the return. But a man named Lance approached me in the parking lot, asked if he could assist, and, proceeded to disconnect and accept the trailer return. Again, just as in the pick-up in San Antonio, Lance made the dropoff a piece of cake and was very helpful!
William SEverything was self service here. No service personnel anywhere. Pretty remote location. Think Billings, Mt would have been better option. Again, Panama City folks (via phone) were helpful confirming drop off process and return.
WILLIAM SThe truck interior was covered in cigarette ash and there were used floss picks stuck in the ceiling. It clearly had not been cleaned. One of the headlights was out and thus the truck had to be driven with brights. It was absolutely disgusting.
Julia GBetter GPS locator for the site. I went to the address of record and it was across the street in a residential location, rather than at the actual site.
John SThere was no personal as it was a drop off site only. I called the day before to find out information regarding location of site, parking, etc. since I am from out of state, left a message but never received a call back.
RAMONA DBest U-Haul experience I've ever experienced That guy there at Robert's General Store is on point fast and friendly
DAVID CI called all 4 numbers listed on the door. 1 was disconnected,1 voicemail was not set up, 1 said leave a message but I don't carry this phone and last I did leave a message. He never called me.
Leeann D