Store was not setup for contactless pickup or delivery. Operator has to manually change online reservations and drop-offs are a hassle because of limited hours of the location.THERRIMANN E.
Customer Reviews for Carite
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SHEREE G.
The truck was extremely dirty which is surprising during a pandemic that they didn't take extra precautions to clean and sanitize it. To pick up the truck was a hassle too because nobody was there to give us a key until 2 hours laterTresor R.
I went to pick up the truck at the time that I reserved and there person in charge was nor there, i had to wait 1 1/2 hour because he was on lunch. Then at the end he charge me a full fill up service fee 30 $fee & fuel sales 27 gallons for 96,95 $. They rob people in some u-haul, i rented many times before and this was the first time that i was scammed.Jorge L.
I called in advance, made a reservation for a 27' truck at Dixie Hwy Wilton Manor location. They sent us 20 miles RT to pickup a 15' truck. We extended to movers to 2 trips, less than 7 miles apart and were charged for all the miles. plus we waited 30 min. for the lication to open on a Fri. The worst mgmt and consultants I ever dealt with. Plus I called the day before to confirm and plenty of trucks available they said I intend to dispute my credit card charge. I tried dealjng with the city office on Broward Blvd and got nowhere with George. Terrible terrible experience all around. D. Dorsey 954.288.8909dave D.
Good customer service nothing to complain aboutGARDITHE J.
I was charged an extra day because sales rep didn't enter correct day of return.Isabel F.
The pick up location did not have furniture pads or dollyTimothy H.
The clerk was an acting clerk she was very kind but didn't know the system well I was charged more than the quote I was given at pre Registration It was a little aggravatingJoan G.
That wasn't me. I'm not sure who picked up the truck, but I am Dafni Sufra and that is not my information nor do I live in Floridadafni S.
Le client n'a pas laissé de commentaire.EDWIN M.
The person did not bother to review the truck with me, did not go over fuel, tires or anything, handed me the keys and left. I was having trouble with the driver side closing when I called him he asked that I wait 30 minutes for him to returnSandra S.
Let Carlos know to keep that good sense of humor that he has. More people should be like that. Thanks Carlos I will be back to see you.EDWIN M.
The equipment (6x12') trailer was old junk. The locking mechanism was garbage and the piece that is used to hold on to and also keep the door from rolling up/back too far (not the strap) was missing. It was a pain in the ass to open, close, lock and unlock. Also, the lights were so old and dim they were a serious hazard. It just needs a remodel or to be retired. The railing/s inside have already been glued and or repaired multiple times.Anthony S.
Nothing Carlos was just greatCaroline N.
Le client n'a pas laissé de commentaire.Lesly S.
I rented a dozen furniture pads all which smelled like smoke and two of them were wet.Laura R.
Person I worked with is awesome.Ralph A.
Agent was very nice office was a darn messRicardo S.
Carlos did a great job with everything.Patrick M.
Le client n'a pas laissé de commentaire.Job P.
17 foot truck was not available and I had to settle for a 15 foot truck. Reserved time was 10am. I waited at least an hour because no one was in the office. I charge was at least 70 $more than what I got just 2-3 weeks before at another location. So I had to settle for less miles.Angela B.
Location is confusing. The building that was marked for U-Haul was an empty building. Had to go to the main sales building for the auto dealership to get help. Then had to listen to the person helping me call someone because the one truck was rented by two different people and he needed permission to give me the truck.Marvin B.
Le client n'a pas laissé de commentaire.Jahmema P.