This was an incredibly stressful experience. I booked a truck a month prior to my move and on the day of, there was no truck. It had us driving to multiple locations after being told it was dropped elsewhere and this followed a wild goose chase. Finally, arriving at the Carlaw location we were able to track down a truck however it was smaller than what was ordered and made me have to leave items behind.RACHEL F.
Customer Reviews for Carlaw Outlet & Variety
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Toronto, ON M4K3L3
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 7h30 pm
- Dim : 10h am à 6h pm
Heures d'ouverture spéciales
- 7/4/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The only place I go!MICHELJOHN HENRI P.
We've rented twice in the last 2 weeks. The process was super easy and accessible, the owners were friendly, helpful (and funny!). Even the local gas station knew them well and helped us top up the gas to just the right level. Thanks again - we have more projects and will be back!Bruce M.
Thanks for all your help making the pickup snd drop off easyJulie D.
Friendly, fast, efficient service.ROSS G.
Tell the customer it will cost 4Ã- more than advertised price. For example, sign says 20 $/day, it will cost 80 $. Too many hidden fees to lure in unsuspecting customerssissay G.
No improvements, the man who helped us put was hilarious and even offered to drive us home. Great service!COLE L.
Fantastic customer serviceJOHNROSS G.
Very convenient and good well maintained equipment - the proprietor was courteous and accommodating - an all together stress free experienceDEANJ W.
Le client n'a pas laissé de commentaire.Kim D.
The service was absolutely amazing. Extremely easy to pickup and drop off the truck and the communication from the staff at this location could not be better. Extremely fair price for the quality of the service. I would 1 000 % recommend this location especially because it is close to the subway and the staff are super helpful and friendly.PATRICKCLARKE H.
Very friendly and helpful owner, very accessibleVICTORIA L.
Le client n'a pas laissé de commentaire.Vance T.
Le client n'a pas laissé de commentaire.TARA-LYNN D.
I would 100 % rent from this location again and recommend it to anyone! Great customer service! The owner of Carlaw variety is very professional and friendly!IANJ B.
A very easy and enjoyable experience. The best vehicle rental experience I've had by far.Jake S.
Easy experience, the owner was friendly and reasonable.DESMOND M.
Le client n'a pas laissé de commentaire.SHAFRAZALNASHIR M.
Excellent friendly service and great locationJEFFREY R.
I don't rent a truck very often but the experience I had today far exceeded any other I have had in the past. Will definitely recommend and will definitely do business here again.TRELDONM H.
Le client n'a pas laissé de commentaire.KENNETHA H.
I give Suha ten stars. He was punctual even meeting me an hour earlier than they opened. The truck was clean and Covid proofed and in very good condition. I highly recommend this location it was a very pleasant experience!!VALARIEA Z.
Vehicle had not be cleaned upon our arrival but the owner did clean it out before we left.C-David T.
These people are incredible. As a first-time customer, they also presented me with Turkish coffee!HOSSEIN D.
If you're gonna get a uhaul in the east end, get it from 850 carlaw. Plus there's parking and food down the street. Honest 10/10JEREMYD Y G J.
Suha is very organized, friendly and a pleasure to rent from. The vehicle is always ready on time and has it in tip top shape. Merci.SUZANNER V.
The owner of the store was fantastic. Great service and very friendly. Would highly recommend himMoustafa G.
The service was excellent. Very convenient and easy to pickup/drop off the vehicle. The owner was very friendly, I liked that I can contact him directly if I had an issue. The van I had drove perfectly without issue and I was able to fit everything I needed from 1 room. Overall good experienceTOSHONASKOV T.
Great service! The owner was very friendly and personable. We will definitely book from this location again. Merci.Megan H.
I had a great experience renting from this location. Both pick-up and drop-off were problem free. The staff were friendly, and the equipment was well maintained. I would definitely rent from this location again in the future.Alexandra S.
Sahu very nice and pretty funny too Will definitely recommend him to all of my friendsHOWARD H.
I had a great experience! Suha (location owner) was very helpful and made the rental experience very smooth and enjoyable.PANKAJ S.
Excellent & friendly service from the owner. Keep it upRichard B.
Le client n'a pas laissé de commentaire.Jeffrey L.
My first uhaul experience , Ä± choose this place bt looking at the comments, locaton and operations were done very quickly it is very good that the vehicles were disinfected and delivered Thanks SuhaAyhan S.
Le client n'a pas laissé de commentaire.Marko K.
Le client n'a pas laissé de commentaire.RODRIGO D.
This is the second time I've rented a uhaul from this operator in the past month. Somethings went terribly wrong in my first attempt to move. I had to improvise. This operator was very understanding and accommodating and a very stressful day became a lot less stressful. He is very well mannered and polite and this always gets my attention. I highly recommend renting a uhaul from this location!! Thank you!RICHARD S.
Excellent service à la clientèleDonald S.
The Carlaw Uhaul location was my best experiance with renting uhaul equipment. They were very organized, friendly and everything was clean and in excellent working condition. Would highly recommend this location for rentalDAVID C.
Staff was helpful, friendly and efficient. The whole process was smooth as a baby's bottom! Would recommend this location!GREGORY M.
Take this location as an example of everything you do. Also - we booked towels and trolley trough your site but the location didn't have anything. You guys are a big organization - get your shit together. Thank god the location manager was kind enough to lend us his personal equipment.Tuncher F.
Le client n'a pas laissé de commentaire.GABRIELEUGENE M.
Le client n'a pas laissé de commentaire.SUZANNER V.
This place has the best customer service for u-haul rentals! I always hated calling these places cuz usually it's like trying to pull teeth to get any kind of service. But the owner Suha, is amazing! I will definitely be coming back here and only renting from this guy. So polite on the phone and in person, he was so quick with everything! My move was great and fast because of him - thank you Suha!ANITA Y.
Le client n'a pas laissé de commentaire.Luiz M.
Amazing service. Very kind and helpful and made the experience easy, efficient and an enjoyable part of the move.Patrick S.
No improvements could possibly be made. I've never had such a positive experience during a transaction. I was made to feel like family. Would one hundred percent recommend and will be going back in future whether I need a uhaul or not!Redd G.
The owner of the store was very friendly and helpful. We were very impressed.SAMUELPETER THOM F.
Le client n'a pas laissé de commentaire.NASIRU U.
Stress-free experience for an already stressful day. Will definitely use this location again on the future!NATASA V.
It was very well done. Good operator.JORDAN K.
Le client n'a pas laissé de commentaire.TERENCEKA-KEI C.
Best customer service ðŸ‘Œ better than the customer service department.SAADSAEED Q.
Operator was very friendly, helpful and honest.Jared H.
This was my second time renting in this location and just like the 1st time, it was an excellent experience. I had a problem with U-Haul making the reservation online, but Suha (the owner), helped me to solve the problem in a very efficient way. He's honestly the best. Thank you again Suha!ANA MARIA N.
The gentleman working the location was very friendly and helpful. Everything was in good condition and pick-up and drop-off both were quick and smooth. Will definitely rent from this location again.Peter B.
Le client n'a pas laissé de commentaire.ASHISHSINGH S.
He went above and beyond for me, a pleasant experience it was!CYNTHIACHIZOBA U.
Great local location and super friendly owner...made the experience totally stress free. Wouldn't hesitate to use the service in the future.IANJ D.
Best uhaul location I've ever been toAriel Z.
Great location. Easy pickup, clear back parking lot for drop off. Owner and his mother were very pleasant and professional. 10/10 would rent from this family again.MICHELJOHN HENRI P.
Le client n'a pas laissé de commentaire.BRANDON T.
Le client n'a pas laissé de commentaire.Shamim I.
Le client n'a pas laissé de commentaire.RACHELLE T.
Amazing service. Like ...above and beyond. I forgot the dolly and a few mats at my new apartment and instead of me going to get it and bring it back they actually drove me with their own car. BEST humans ever. Best costumer service. They also accommodated my late reservation 1 hour before.NATALIEANNE P.
Really friendly and personable individual and great community-based location. Given that it's right 'in the neighbourhood' and steps from me, will use / recommend without a doubt.Justin C.
Le client n'a pas laissé de commentaire.MATHIEU C.
Don't change a thing. Smooth experience from start to finish. Merci.KENNETH R.
The owner was friendly and accommodating for time/date change. Enjoyable experience ! Truck ready and clean. Best customer service I have experienced this year. Highly recommend this site.CARRIES B.
Le client n'a pas laissé de commentaire.Neda H.
convenient and easy to rent.James H.
Le client n'a pas laissé de commentaire.JOELJEROME N.
Suha the person who helped me went above and beyond to make sure that i had a smooth experience. He is a man with a golden heart. Thank you suha for making my U-Haul pick up easy and smoothVIGNESH R.
Suha was very friendly and helpful. The process to pick up and drop off the vehicle was easy with no hassle. It was clean and in great condition. I would highly recommend this location and staff wholeheartedly!DHIRAJ R.
The service was excellent and the van was very clean!Taylor L.
We were very pleased with the service. It was a super easy and fast pick up and drop off. The truck was clean and well maintained and Suha (the store owner) was very helpful and friendly. I was very thankful that we could book the truck for just a short time. We will definitely rent from here again.Ronald V.
Le client n'a pas laissé de commentaire.Christine P.
Le client n'a pas laissé de commentaire.BRIANMARK P.
Pick up and drop off was quick and easy. The van was clean and even warmed up for us which was so nice on this cold winter day. The owner of this location was friendly, helpful, and efficient. We will definitely use this locations service again and will recommend to our friends and family!SARAHLOUISE K.
Le client n'a pas laissé de commentaire.Tiffany C.
This was the best U Haul experience that I've had so far. The van was clean and with decent amount of gas. I had to return the van 1 hour after my initial booking and was assured that it was not a problem. This rental location is definitely worth travelling to from downtown.HONORATAJOANNA T.
Friendly, good and fast service. I definitely recomendedC Y.
The Booking was east and convenient and the service was friendly. I will definitely be coming back here for my next uhaul rental.Tishaney V.
Very helpful.DAVID V.
It was my first time renting a Uhaul vehicle and Suha was very helpful and kind! Professional and friendly service. Vehicle was in good condition. FYI, there is a convenient Green P parking lot down the street just south of the pick up location on CarlawDavid J.
This location is the best. From the beginning to the end- everything was very smooth. The customer service manager (Suha) was very helpful, kind and understanding that we were moving and thus having a rough day. He was just amazing. We were glad we used the service with this location.Junko K.
Special thanks to Suha for his exceptional customer service.Onur E.
Le client n'a pas laissé de commentaire.SUMIT S.
Best U-haul location I've been to. Clean store, friendly and speedy service.CHRISTOPHERJ S W.
Great customer service and he even parked the car for me. Will definitely use them again.Jonathan B.
Le client n'a pas laissé de commentaire.CONORALEXANDER F.
Le client n'a pas laissé de commentaire.CHRISTOPHERALFRE O.
Le client n'a pas laissé de commentaire.MICHAELDAVID J.
Le client n'a pas laissé de commentaire.Josue P.
Very friendly staff, not all options for accessories available (utility dolly) but very agreeable and helpful. 100 % recommendRobert William C.
Le client n'a pas laissé de commentaire.Eugene R.
No need for improvement. Very efficient and friendly service.Oswald M.
Le client n'a pas laissé de commentaire.Fotini M.
Le client n'a pas laissé de commentaire.MINH THONG P.